I went this morning, before 6a, so I was the only one. Just wanted to grab some gum before I fly out and whoever the female was working this morning is plain rude and discriminated against me for God knows why. She was warming up food and I was being patient even though I was in a rush and could've been in and out, but I let her do her thing. I stood at the register and another person came in. She immediately left what she was doing and WENT OVER TO HIM. I don't think I became invisible within that moment so I looked confused and before I could even speak she says "Mam this is my register, thanks" like that made a difference! You blatantly skipped over me after I WAITED and didn't once say "step over to the other register " (which was 3 steps over) she just acted like I didn't belong. Rude, horrible customer service and I'll never buy from here again. I'll drive across town first. read more

Can't ever go after a certain time because people are hanging around outside bothering you! I thought there were loitering laws or at least the company itself would prohibit it as it deters customers such as myself also the hot food during the day looks terrible like it's been sitting out since the day before! Get it together 711 read more

I don't usually care to write reviews on short stops like gas stations, but this was one of the most rude interactions i've ever had in Texas. my friends and i were looking to buy cowboy hats so we tried them on and took pics of them as there were no mirrors. lady (maty?) yells from behind counter STOP THAT. NO YOU CANNOT DO THAT YOU DID NOT PAY YET? NO NOT ALLOWED. took em off and dipped bc wdym we can't try on merch we wantED to buy. ok fine lose $90 worth of hats bc you're impatient? heard her being racist to other customers and talking rudely to other buying patrons. go to literally any other gas station i've read she causes A LOT of problems read more

It was a beautiful day when I walked into the 7-Eleven on 170 E Spring Valley in Richardson! Upon entering the store, I immediately saw the cashier talking down at the man in a wheelchair, and I sensed the negative energy. As I walked past them and got into line, the man, having said nothing to my knowledge, rolled towards the door empty-handed. I got out of line to open the door for him, and he left, still without saying a word. When I returned to the counter, I smiled and asked the same cashier how she was doing, and she told me that she never wanted that man in her store again! I was surprised at her response but dropped it and asked her for six packs of Marlboro Light 100's Special Select, as I always do at every 7-Eleven I go to. 7-Eleven has the best price overall, and that's why I buy them there. If you buy 2 (or more) packs of these and use your Rewards, you can get six packs for under $40. There's a promotional sign in front of them stating the price per pack (after the previously mentioned discounts) for $6.18. She got the cigarettes, rang them up, and the total was $42.74. I immediately caught notice that this was more than I normally pay, but wanted to be certain before I said anything. She handed me the sack but didn't offer a receipt, so I asked for it. I walked out and got into my car, where I opened my phone's calculator and did the math. Sure enough, I was overcharged, paying $6.69 per pack! I walked back into the store and got behind the man she was ringing up, and she said, "Do you have a question?" I said, "Yes, but I'll wait until you're finished with this customer." She said to the man, "Go back to work!" twice. He told her he was trying to. (Another odd exchange.) He paid and left and politely said I didn't think I was charged correctly and showed her my calculations on my phone. She immediately got defensively offensive and began talking in circles about the Rewards discounts having already been added and handed me her calculator, saying, "Use this!" twice. I told her both times I didn't need one as I had one. I pointed to the promotional sign to prove what the price should have been, but she wouldn't look at it and was seemingly attempting to confuse me with nonsensical reasons why I was wrong in a bullying manner. I remained calm and continued to ask her to look at the sign. She finally looked but went and pointed at the one next to it instead, and I had to repeat three times that it was the one next to it. She clearly did not want to acknowledge it. She walks back to the counter and demands, "Where are your cigarettes?" Totally confused, I said they were in my car. She told me, "Go get them! I'm going to refund them!" I went back and got them and gave them to her and then spent the next 10 minutes standing there while she attempted to refund the purchase on the debit card I used. She tried five times on that register, four on the one next to it, and each time I had to re-enter my phone number, and she would have to input a long number the register gave her, all to no avail. After the ninth attempt, she looked at me and accusingly stated, "It's declined!" I said, "That doesn't make sense. It's a credit!" She then says, "Let me go get my boss!" (I thought he wouldn't be there until the next morning?) She leaves and walks into the refrigerated area, and by this time, I had noted her name. Her name Is MATY. Maty and a man in a winter coat emerged from the door of the refrigerated area, and he walked up to the register and, without greeting me, or saying anything at all, went thru the same actions Maty had done to refund my money. Five times. I had had enough by then and told him I had places to be, I'd spent 20 minutes in there, and I would still need to stop at another 7-Eleven to get cigarettes! He then started the same nonsense about the Rewards and rang up two packs to prove his incorrect nonsense. The total was $13.38. I said, "Ok!" and divided $13.38 by two, which resulted in $6.69 per pack! I said, "That's 51 cents over per pack!" He handed me the bag of cigarettes, reached into his pocket, and handed me $4. I left the store promising this review with a shoutout to Maty and said, "See ya never!" I don't know if they're intentionally scamming their customers, but I do know that their interpersonal relationship skills could not be any worse, and Maty should be fired. read more

7-Eleven - MATY - Coffee & Tea Near Me - Richardson, Texas

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Store # 35366 I visited the 7-11 on Renner rd in Richardson today and had a wonderful experience. After terrible experiences at the location on 544 in Murphy (old Racetrac), and most other locations around the area, I really appreciate the Renner store and will go out of my way now to purchase my daily soda there! Store leader Jeff was wonderful and seemed to be running things very well there. It's just such a nice store now that it's corporate. The fountain machine is literally the best one I have used and I drink a LOT of soda unfortunately.... But what that means is I know a nice one when I see it. Anyway, I think you will be very surprised at how nice this store and its employees are. read more

Rude, Disrespectful, incompetent to request or concern. ONLY 4 out of the PUMPS work. Manager rather tell customers calm down then listening or handling concerns. read more

Would be 5 stars if it was cleaner. Sweep and mop the floors, folks!! Trying to compete with QT, but until the sanitation improves we'll shop there. read more

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They do not support Apple Pay so what they advertise on Google is false. Also the manager seem to be very rude and not willing to ever solve the problem went to some folks need Apple Pay to be working in order to get from a to Z or buy items read more

The employees are RUDE and they overcharge even when the sign is priced lower than what it rings up. I will never visit this store again and I will not recommend this store to anyone. The stores in OK is way BETTER! read more

I went into the 7-11 to purchase a Mega Million lotto ticket . After buying a few a few snacks with my credit card I asked to purchase one Mega Million. I had a 5 dollar bill ,so I handed it to the cashier. I was told that because my bill had a tear on the upper left-hand corner they could not accept it. I was not happy and was told to go to a bank to exchange it. This legal tender should have been taken. I will be making 7-11 a call to headquarters. read more

Gave me the run around to talk to the damn manager and still no results would rate this at 0 never again will I come back