The pumps constantly say "please see cashier" when paying at any pump with a CC. Probably happens…read more40% of the time I go here. Its 2022, you can GFYS if you want me to go inside to pay for gas with a CC. Bathrooms are hazmat areas. Pump input controls need an update for being a Southlake location. Car wash is equally terrible, insanely overpriced for the low quality wash, and the driers dont do a good job. The entire time the driers are going, the nozzles are still draining heavily, so you end up with a bunch of water left on your car. And since the water used is so hard, if you dont bring a towel and finish the job yourself, your car ends up looking worse than it started due to all the water spots. I could buy a few bottles of water and hire a homeless person to wash my car for cheaper and better. Hell, the last time I went, the wash just shut off completely after probably a minute.

Been going to this gas station for years. Good location, prices & always nice staff. Problem is,…read moremyself, and many many others, have gotten their credit/debit cards compromised here. I know this happens at many gas stations, but I think it's something worth investigating at this location. My card information was taken NOT at a pump, but inside at the checkout. Whoever took my information used it immediately after at the same 711... Be careful with your cards!

The guys who works here in the mornings, including at 8am on 8/3, has suddenly decided to take it…read moreupon himself to chastise customers that use the medical exemption to not wear a face mask. He then stated he wasn't aware of a medical exemption. Not sure if that's actually true. But, if you're going to be saying anything about face masks, you need to be aware of the rules.

11-16-19 2 am I came in to buy a lighter, staff was uneducated about grandfather clause with…read morelighters and cigarettes, told me I needed to be 21, not to complain and leave. Very rude and blatantly stupid staff.

This location is the worst one I go to. I drive around Tarrant county and stop at a lot of…read morelocations. This location is constantly out of Coke products for some reason. This is the only location like that, so it's not a distributor issue. It seems to be an ordering issue for this location. In addition, last time I was in they were out of large cups. I don't know what's going on here but I wish they would fix it.

Ya know, the people are nice enough, the selection is typical Sprouts, but I feel like a giant…read moreA--hole every time I go into this place bc usually I'm running an errand for my wife. Bags are always in her car. I'm done going here bc I'm done paying for bags. If you want to charge us, just mark everything up $.01 and nobody cares. But to ask me every time if I want to buy a bag is irritating. I'm not coming back simply bc this makes me feel like it does. I'll go to Central Market where they take care of you. It feels like a sucker tax and I'm done paying it.

Great self-service (he he he). Great value (use your kroger…read morepoints!) Drive on up - service requested: a Gasoline purchase, plus if you need snacks or cold drinks.

The gas prices at Kroger are usually the lowest around. When prices start to go up, they are one…read moreof the last to raise them. The employees are always friendly when you need to deal with them. This location is always very clean~ two thumbs up.

Seriously, they won't let you use debit for lotto tickets at this location. Every other 7-11 in…read moreTexas will let you, but not this one. WTH?

This place has a lot of fast pumps and they are all very easy to access plus there's a 7/11 behind…read moreit! If your on Keller Parkway and need gas, highly recommend!

Their Bathrooms are the dirtiest of and franchise gas station/convenience store where is the health…read moreinspector when you need one? Because with all the measles Covid and everything going around these people don't care about sanitation.

I wish I could give this store a zero. I went in to use the restroom and purchase some food and…read morebeverages. Unfortunately the men's restroom was out of order. All of the other 7-11's I frequent have single use restrooms, so my natural response was to use the other restroom. I opened the door and quickly realized it was not a single use bathroom and shut the door immediately. Within seconds of that happening, I was approached by an Indian lady with long brown hair who asked me if I could read and essentially accused me of being some sort of creep. I can almost guarantee that I was not the only person that was in desperate need of a restroom and opened that door. I frequent the Keller establishment and have had to use the women's restroom several times as the men's always seem to be either out of order or have people camping out for several minutes. The lady appeared to be management and judging by the way I was approached and treated in front of other customers, she has no business being a manager. I worked at a 7-11 for several years and always treated everyone with the utmost respect and courtesy. A simple sign would've prevented me from even opening the door. It was an innocent mistake on my part, but due to this interaction, I will never return to this location which is unfortunate as I usually spend a good amount of money there filling up my work vehicle and grabbing snacks and drinks for the day. I understand her need to voice her concern, but I don't expect to be treated like some sort of creeper or talked to with the amount of disrespect that I was. This is also not the first time. The lady clearly hates her job and needs to find a new one. I've been willing to overlook her rudeness in the past due to the proximity of the location to one of my job sites. NEVER AGAIN. Due to this lady not being able to have civil interactions with people that are providing her paycheck, they will never receive another penny of my money. I will drive whatever distance I to to avoid this location altogether. I will be attaching a photo of myself in the women's restroom of the Keller Parkway/Smithfield location. It's a place that I'm always treated well and made to feel like a valued customer. I told the manager I just got done using the women's restroom and left it in pristine condition. She smiled, laughed and said no problem because I bring them a lot of business and always treated them with respect. I'm an ideal customer. Even if I just need to use the restroom, I always buy something and since I work outside in the heat in a work vehicle, I spend a lot of money. Those people work really hard and aren't always treated well, but I'm still always greeted with a smile and they know me by name. Hopefully the Trophy Club employee's attitude catches up with her and she loses her job. She doesn't deserve it and is not cut out for retail. She needs a job that involves zero human interaction. I'm not a vindictive person, but I hope she ends up in a warehouse making minimum wage so her frown and bad attitude can hopefully go unnoticed. Rant over.

terrible customer service. do not honor advertising prices. Even insulted me. I will never go back!read more

Stopped here when we were in town visiting Southlake. It was very clean, updated and well stocked.read more

Don't knock it till you try it: this gas station food spot is delicious!…read more Ambiance & Service: The exterior is unremarkable, but inside it's nice and clean with a few tables for dining in. Service was fast, and the food came out hot and fresh! Food: - Bean & Cheese Pupusa: These were amazing! The pupusa was flavorful, with a savory filling and slightly sweet corn coating. The vinegary slaw on the side perfectly cut through the richness, and the hot salsa ordered separately added the perfect spicy kick. TL;DR: Don't judge by the exterior--inside is clean with fast service and delicious food. The Bean & Cheese Pupusa is a must-try!

Breakfast tacos and burritos are my favorite! Great service and friendly staff! Try the chorizo or…read moresausage, egg, cheese burritos and the hot sauce is fire! Not for the weak!