I stopped at this store on May 23, 2020 around 5pm to purchase gas. The pump would not acknowledge that I even put my Exxon credit card into the reader. After trying several times (in different positions) I asked someone who was at the pump beside me if he knew if the pumps were working properly. He said they may have the card readers turned off due to there being "so much fraud in the area lately." I went into the store where only 1 cashier was working so after standing in line for him to struggle with checking out the customers in front of me, I told him I wanted to fill my tank and handed him my card. He asked me how much did I want to pump...I don't him I didn't have any idea how much gas my car would take but I wanted to fill it up. He said, "I don't know what to tell you about that. How much gas do you want?" I felt this was a stupid question to ask since I don't have any way of knowing exactly how much gas it would take at that particular time to fill it up! I finally just told him to give me $20 worth. He rang it up and I inserted my Exxon credit card into the reader at the counter but it asked me for a pin number. I told him I didn't have a pin because it's a credit card. Again, I get, "I don't know what to tell you." I was getting very frustrated with his attitude and non-caring demeaner since he truly showed he didn't want to be there or offer any assistance. I finally told him I'd just use my debit card. For some reason, his reader wouldn't work on that one either. I told him that isn't working either so I get his usual response of, "I don't know what to tell you" but he also adds, "It's not my card! I can't help it if your cards are bad. It ain't my fault your cards don't work!" I assure you, my cards are "not bad" since any other business is able to accept them just fine! I said, "So they stuck you here by yourself and you don't have a clue about how to operate a cash register!" As usual, I get "I don't know what to tell you" from him. Again, frustration is getting to me, as well as the other people in line behind me. I really should have just said I was going to the station next door but since I had already been standing in line for a considerable amount of time, I finally just gave him a $20 dollar bill to get some gas. During all this, another customer came up and interrupted all this by telling him the car wash code wasn't working so she just wanted her money back. I feel that this is a cashier error since before when I've gone into the store and used my Exxon credit card, they run the transaction on a different card reader for some reason but he acted like he didn't even know about this procedure. The cashier was rude and even made a comment about if he had somewhere else to work, he wouldn't be there. Needless to say, this has been my usual place to purchase gas since it's located conveniently near my house as I get off the freeway but after this experience, I will be taking my business elsewhere since there are many choices at this exit. read more