Shopping at this Publix Super Markets location on NE 8th Street in Homestead has always been a…read morepleasant experience. The store is clean, bright, and well-organized, which makes it easy to find what you need without wandering around too long. Every section--from the fresh produce to the bakery and deli--looks well maintained and fully stocked. What really stands out is the customer service. The staff are consistently friendly and helpful, whether you're asking where something is or checking out at the register. They greet customers with a smile and seem genuinely willing to help, which makes the whole shopping trip feel more comfortable. The produce is fresh, the shelves are organized, and the store overall feels efficient even during busy times. I also appreciate the variety of products available, including everyday groceries and specialty items. It's clear that the team here takes pride in keeping the store running smoothly. Overall, this Publix location makes grocery shopping simple and enjoyable. It's a dependable place to pick up everything you need while being treated with great customer service.

Every time I come here to get something from the hot section you at least stand there for like 10…read moreminutes without anybody acknowledging you everyone looks up, but no one say one moment, please or anything me personally because of them speak Spanish then the moment when you get help, they tell you one moment to go get someone who does speak English just aggravating?

The Employees were rude, and did not want me to meet the hiring manager. This is outrageous this…read moremakes me want to kill myself. His name was elen or something around that please for the love of god fire his ass. this happened 2 weeks ago and i still haven't received any info about getting hired.

SE Grocers waffle cones are really good. Cheaper and better than the expensive brand. I love that…read morethis winn Dixie always has Butter Beans. I am so glad they didn't turn our store into Aldi.

The store was clean, and the staff were friendly. My only suggestion would be to have more customer…read moreservice staff working at the same time, as the wait can be a bit long during busy hours.

Dearest Charlie Uz,…read more I am writing to formally express my concern regarding an experience I recently had at the Publix located at 1220 E Palm Drive, particularly regarding the conduct of Store Manager Elias Gonzalez and the level of customer service I received. At approximately 3:20pm, I went to the store to order two salads. There were two ladies ahead of me being assisted by a gentleman. I waited until I was called by a female employee whose ID badge was not visible, so unfortunately I was unable to get her name. I proceeded to the salad station because that was where I wanted to place my order. The employee stopped at the sub station, and I politely asked her to come over to the salad station because I was not ordering anything from the sub station. She continued asking me what type of meat I wanted. I explained that I understood her question, but that I was asking her to come to the salad station because I wanted a specific cut of meat rather than the pre-cut meat. When she did not come over, I asked to speak with a manager. Mr. Elias Gonzalez came out to speak with me. I explained what had happened, including my concern that the employee's ID badge was not visible. I did not feel that Mr. Gonzalez handled my concern in a professional or helpful manner. When I mentioned the employee's badge, he stated that she was wearing a sweater. I questioned whether Publix employees are required to have their identification badges visibly displayed. I was later informed that employees are expected to have their identification badges visible. Unfortunately not for Mr. Gonzalez. I then asked to speak with another manager, Kristina S, who had assisted me with a previous issue. Kristina recognized me immediately and asked where I had been because she had not seen me in months. I explained that I was still upset about a previous experience at this same location. On that prior occasion, I had gone to pay for my purchase and was told by the cashier that she was closing her register and that I needed to go to another cashier. While I understand that employees may need to close registers, I felt the way the situation was handled was discourteous and contributed to my overall dissatisfaction with this location. Ms. Kristina was present when this occurred, she did address the employee. I also previously had an issue with the bakery department at this same store when the bakery manager spelled "HAPPY BIRTHDAY" incorrectly on my cake. I had taken a picture of the cake, and Kristina S saw the picture and apologized to me. What concerns me most is the repeated pattern of customer-service issues I have experienced at this location. I have been a regular customer of this Publix, and it is literally across the street from my home. Despite that convenience, I have reached the point where I no longer feel comfortable shopping at this location. I believe the leadership of a store sets the standard for how customers are treated. As the Store Manager, I expected Mr. Gonzalez to listen to my concerns, address them professionally, and make an effort to resolve the situation. Instead, I left feeling dismissed and disappointed. I am asking Publix to please review this situation, including the conduct of Mr. Gonzalez and the customer service practices at this location. I would also appreciate clarification regarding Publix's expectations for employees displaying their identification badges while working. I have been a loyal customer, and it is disappointing that I now feel compelled to take my business elsewhere even though this store is so conveniently located to my home. Thank you for taking the time to review my complaint. I hope Publix will take my concerns seriously and use this situation as an opportunity to improve the customer experience at this location. Sincerely, Ms. Timmons

Unfortunately, I had a very bad experience. I went to buy only two BuzzBallz, and the cashier was…read morevery rude to me when asking for my ID. I was with a friend, but I was the one making the purchase. I am 21 years old and had my valid ID with me. However, the cashier refused to sell me the BuzzBallz because she said the cameras were watching her. I completely understand the need to follow age verification policies, but the issue is that she never even took my ID to verify that I was over 21. She simply refused to sell me the product without checking my identification, even though I was ready to present a valid ID. I believe the situation could have been handled much more professionally and respectfully. I felt that I was treated unfairly, and I hope this incident is reviewed so that other customers do not have to go through a similar experience.

A nice and organized gas station inside but the service of the guy who took care of me was not as…read moregood. He did not give me the receipt and I did not notice until I go home. The prices were fine.

The wait is over. Our next family food adventure takes us to Starbucks, a new location in Doral,…read morecloser to the International Mall. No reviews yet. This place surpasses all expectations. It's not just about having a cup of coffee, but you can relax with soothing sounds in the background that disconnect you from the stress and noise of the city. With plenty of space in each area, you can share your favorite beverage with friends and family. Also, during the winter or summer season, they have a spacious patio with perfect decor. And thanks to the team for their dedication in preparing every drink and snack we ate, especially to Madison and Karla for their attentive service.

I don't get why this location can never get an order correct it's beyond frustrating and a waste of…read moremoney honestly! I never have problems at any other location but this one. If you can, avoid this location and just go to one of the others on 41st.

Tried drive thru - lady taking my order was nice. However the drink was OK. Tried their caramel…read moreribbon crunch Frappuccino, xtra caramel on the cup & xtra caramel crunch. Not sure if the extra caramel or crunch was added to my drink...I don't think so. Also I took about 5 sips and my drink turned to straight ice with whip cream. I'm sure my go to Starbucks location would've made this better.

Pedi un Protein matcha pero fue practicamente hielo lo que…read morecompre Ordered a protein matcha but I got more ice than anything

It was okay But not so okay…read moreI'd prefer this Over other Super markets It is fine It's like another regular Super market Just more unique

I just went to this Aldi and I had my bag with groceries all my groceries were outside the bag and…read morestarted scanning them when I heard the register woman from behind me scream "hey you have to take all of the stuff from inside the bag (in Spanish) well I turned around and asked her if she was talking to me, she told me yes, you need to take everything out, I moved myself to the side and told her, look woman I have everything outside and I am scanning them, she then told me Oh I could not see anything because I am taking care of my customers, I then told her , before you talk you have to make sure that you are correct and dont accuse me of trying to steal, she told me no, I am not accusing you, yes you are I told her, I told her one more time, dont accuse me and I will go ahead and file a complaint but not to your manager, I will call head quarters and file a complain, This store has the worst personnel, not to mention that is super dirty, they never clean the registers is disscusting I try not to place merchandise on the register that is how dirty it is, food of food and grease. I am filing a complaint for sure!!