It is a grocery store. It has a wide selection of items you can buy whenever you are in the mood…read morefor such things. I have no issues with the store itself or their help. BUT...the bakery is an embarrassment. We ordered a sheet cake for a school function for our teenage son. Grim barely covers it. Flavorless. Tasteless. Boring. Assembled by staff members with the artistic capabilities of blind drunkards. If I had wanted a cake that looked and tasted like it was put together by a total novice I could have saved $50 bucks and done it myself. What a letdown.

The Kroger in Hillsdale, Michigan has acquired staff that don't know what customer service is…read more Firstly, the Customer Service Desk has a variety of women working which are either (1) Pleasant, smiling and helpful or (2) Rude with a look of anger. Nasty. I went to service counter to make a return. Pam and Amy were in the middle of conversation which was Pam chastising Amy for staffing decisions. This went on as I stood there. Amy didn't know what to do. Pam was raising her voice as she was questioning Amy on other decisions made. I asked for the help of a particular manager I had already spoken to. Pam refused, calling another manager. Pam and Amy continued to say that Kroger didn't carry the brand I was trying to return, although they did. The second manager handed me a $20 bill. I refused to take and settled at $5. Earlier Pam had given me a prepaid sticker for an alternative. I offered it back to her and she yanked it off my hand. In case you're wondering, I was returning sanitizing wipes that were moldy when opened. And for proof I took a picture of another pack of wipes I purchased in that Kroger, with a reduced price sticker that is Kroger's. I'd like a personal apology from Pam and Amy for calling me a liar and another from the second manager trying to bribe me, insinuating I was a liar.

Whenever I shop here, I always use the self-checkout. On three occasions Julie was the designated…read morestaff member on duty. She takes ownership of that area in a stellar manner by being alert to customers' needs. Julie possesses all of the positive characteristics one should have when caring for Kroger customers! It's folks like Julie who engender customer loyalty!

I walked in the door by the flower shop end of the store on mother's day.so much water was on the…read morefloor that I slipped and fell and my phone went flying,broke my screen.none of the workers helped me up or said anything to me whatsoever.i played there with a hurt knee and I'm 50,so it took a minute to get up So I called the store left several messages just to tell them what happened to me and how rude the workers were to me,and how the floor was wet with enough water to swim in.nobody returned my call or even get on the phone when I called to talk to a manager they put me on hold and never came back.Just poor service.i was so hurt and no one helped me.you all just stared at me! What is wrong with you people?!

I came here to buy a few bottles of soda. Unfortunately I have a neurological condition that limits…read moresome of my motor skills and dropped two bottles of soda, which broke and shattered. After immediately apologizing and offering to help, the owner called me a retard, and asked me how I could be so stupid that I dropped two whole sodas. After explaining that I had a condition that I could not help, and further apologizing asking to pay for the broken sodas, I was chastised again for not having perfect motor skills. The owner is a ableist and has serious problems with those with disabilities. The store was also filthy on the interior.

i was 78 cents short and they let me have the soda i purchased they were so nice. and it didn't…read moretake to long ether.

Giving Meijer a 4 due to the lack of any real competition in the Adrian area. Their produce is…read moredecent- better in the summer months, but don't ignore the sushi stand next to the deli department. It has fresh, flavorful selections both cooked, raw, and vegetarian. It's a good alternative to driving into Jackson for the nearest sushi restaurant.

The employee's are always great and the store is clean. with that said it's pretty frustrating to…read moresee the bottle return room closed so often. i have experienced this on multiple occasions at the Adrian Meijer, due to "lack of material" as the sign says on the door. I have not see such a thing at any other store since COVID! Now when I see the sign at the Arian Meijer I take my bottle return as well as my grocery shopping for the next week to Country Market or Walmart. Their manager's are able to keep the bottle return rooms open, you are becoming their best form of advertising!!!