The service here is terrible unless you are the only person in line. I've waited in the car line…read morefor 30+ minutes.

I arrived at the Smoothie King drive-thru at 7:50 PM on Sunday June 22nd 2025--well before the…read moreposted closing time of 8:00 PM. I was told to "wait a minute," so I waited patiently in line. After nearly 10 minutes with no further response or service, a young employee exited through the back door--presumably to go home--and told me they had stopped taking orders at 7:40 PM. When I expressed my disappointment about being told to wait and then ignored, she responded in a dismissive and somewhat rude tone, saying, "The boy always tells people that," and added that they had already removed their headsets. There was no apology or concern for the customer experience. If the hours posted say you're open until 8:00 PM, that should mean you're serving customers until that time--not walking out the door. Based on this interaction, it seems 8:00 PM means that's when the staff leaves, not when they stop serving. This is incredibly poor business practice. Turning customers away 10-20 minutes before close, after asking them to wait, shows a complete lack of professionalism. Judging by other reviews, this isn't an isolated incident. There are frequent complaints about this location not opening on time or closing early. It's clear there's a serious lack of oversight and accountability. If the owners are aware and allow this behavior to continue, that's even more concerning. I try and stop here every time I'm in town but will be looking for an alternative place. Follow-Up Review / Response to Management: I keep seeing responses asking customers to "provide more information," but the problem is very clear and consistent: your store is not operating during the posted business hours. I arrived at 7:50 PM--well before your stated 8:00 PM closing time--was told to wait, and then ignored, only to be told by an employee exiting the building that orders stop at 7:40 PM. You don't need more information--you need accountability. If your team is routinely closing early, leaving before closing time, or refusing service while still "open," then they are not doing their jobs. Asking customers to explain the obvious issue over and over again feels like a way to avoid action. It's simple: keep the store open and serving during business hours, or update your hours to reflect

Love these bowls! Great service, clean place. Great healthy alternative in this area. Thanks!read more

What a treat! So good and tasted so fresh. They also have smoothies as well as so many different…read moreversions of bowls. You can even customize a parfait. Service was friendly and the place was so clean. Love the dog pics in the bathroom. So excited to try this place again!

Yess we love a nice service!! We got smoothies and they are always good at any Tropical Smoothie…read morewe go to. This one was clean and the nice lady who took our orders was sweet.

Decided to go with something we don't normally go to. I got the Caribbean jerk chicken wrap and…read morethe blimey limey. The wrap had just a touch of heart which was nice and it was nice and tender. Not dry at all. The smoothie was good too. I just need to order a smaller one next time. Overall the staff is super friendly and helpful and the place is clean. We will be back

Good coffee shop, has a drive thru and you can order at the counter. Cute interior and good drinks…read more What else do you need?

First time visiting…read more Conner was a great server. Plenty of outside seating. We visited on a day that was perfect for outside dining. We enjoyed the fried green beans, garlic parm dry rub wings, chicken wrap and breakfast sandwich. The smoothies were delish! Peach mango was slamming followed closely by mango. They serve breakfast all day. The menu included a full page of specialty drinks and they have a robust bakery. Needless to say, we are glad we stopped in!

Wonderful store! So many great supplements and vitamins. The store is full of great products…read more Their frozen bread section is great. Love the focaccia bread!

These guys are great. They have everything we need to stay healthy. Going back for more todayread more

I come here often for the açaí boost smoothie, the tropical Thai chicken salad and the chicken…read morequesadilla. All are really flavorful and good! Service is usually super friendly and fast! I order on their website and pick up inside. I recommend ordering additional dressing for the salad as the small container is not quite enough to cover all the salad.

I use the app to get in store pick up. It is fast and convenient. There aren't many healthy places…read morearound here so this is the best option. The food is fresh and good. They have a wide variety of smoothies and supplements. The smoothies with banana could be blended maybe a minute longer. Pictured are two different bowl meals.

We just sat down and the 5 gallon water glass jug was being changed. Unfortunately it fell,…read morebreaking and spilling the water. Fortunately no one was hurt and the Nibbles team rightly suspended ordering, cooking and serving. In no time they were back to normal operations. While the operations were normal the breakfast choices of the great start and the western were incredibly tasty. Not sure it it was the fresh ingredients or the professional preparation that made it great but it was perfect. It is small with only a few tables but it has that small, friendly, cosy feel. While you are welcome to linger we were finished and our 4 top was needed for a party of 3 so we quickly departed.

Amazing Breakfast and Lunch Small so you may have a little…read morewait but definitely worth it.

My girlfriend got me hooked on smoothies last year. This place uses only the freshest ingredients…read moreto make the best smoothies in town. The strawberry banana smoothie is by far the best especially when you add birthday cake to it as well. The store is always nice and clean with an assortment of energy candy bars and other items inside.

From the owner: Tropical Smoothie Cafe® in Lowell makes eating easy breezy with refreshing, made-to-order…read moresmoothies, bowls, wraps, flatbreads, 'dillas. From popular picks like the Island Green® smoothie and Acai Bowls, protein packed options like the Peanut Paradise™ smoothie or PB Protein Crunch Bowl, to limited-time seasonal options, like Tropiboba Bowls with popping boba or Toasted Snack Rolls. Experience the good vibes of the tropics whether you're ordering ahead in our app or online for delivery, curbside* or pickup. It's like a tiny vacay in your day - perfect for breakfast, lunch or dinner. Eat some good!™ *At participating locations.

It's been a few days but wife and i stored in one night. I got the baja chicken wrap and a peanut…read morebutter cup smoothie. The smoothie was full of peanut butter. It was delicious. The baja wrap was good but the chicken was dry. Service was friendly and everything was brought out quickly.

Krackin Cajun is next door. I love the smells and opportunity for the most amazing seafood meal…read morearound. The Juice is good also..