I bought a vehicle here last February. They were very helpful and kind when it came to meeting my…read moreneeds. I will definitely be a returning customer.

I would recommend taking your hard earned money to another dealership...but if you do buy there…read moredon't buy their GAP INSURANCE...get it through your insurance company....

DO NOT GIVE THIS PLACE YOUR BUSINESS!!! UNSAFE VEHICLES!!! WARRANTY IS BS!!! THEY WILL DENY…read moreWARRANTY CLAIMS FOR THINGS THAT ARE SUPPOSED TO BE COVERED!!! My wife and I purchased a 2006 Mercury Mountaineer from the Springfield Missouri lot. We have previously purchased a 2004 Oldsmobile Alero from the same lot and had a great experience with the service and kindness of the previous people who worked there. This time around not so much. They didn't even bother to clean or detail the vehicle. We were in need of a good vehicle and came back to the place we were treated great before but we were treated like dirt this time around and very rushed. The manager had to take the vehicle to get gas so we could test drive it and informed me that it was making a noise due to the tires being worn out and they were going to put new ones on. When I was checking the front end to see if it was due damage to the front end, since the front bumper had some damage, I saw that the front sway bar bracket on the passenger side was bent with no rubber bushing in it and the top bolt was broken off in the frame. The driver side bracket was loose with both bolts backed out about halfway from what I could see with about a quarter of an inch space between the bracket and the frame at both bolts. It looked like someone had started to put it together and forgot to finish it. I informed the manager at the time, before we even signed the paperwork about the issue and she said that they would take care of it too. I also informed her that the wrench light came on during the test drive, which I found out later is an issue in the drivetrain, and she said they will take care of it as well. Come to find out the tone ring on the cv axle that the speed sensor reads is cracked and broken and loose on the hub of the cv shaft. When I took it to get the new tires the person who they called to get the purchase order from threw a fit about the new tires but they were already done so they went ahead with it. While they were on the phone with the car lot they informed the car lot that the front sway bar issue was dangerous and needed to be taken care of. The tire shop could not get it in so they sent me to a place right around the corner from CarHop and they said they would not do it that it needed to be done at a frame shop since the bolt was broken off in the frame. At this point my wife who works in the Emergency Room of the hospital contracted Covid and we had to deal with her getting the covid pneumonia and recovering from it. Then as she was getting well enough to go back to work I got covid and the covid pneumonia and almost died from it and had to spend a week in the Covid ICU. I took about a month and a half to recover where I was able to get out again and do things. Since I live 40 miles or so away I could not go back and forth to try to find a shop in Springfield and I took it to several in my local area and they were either denied or they would not do it because it was either too hard to do or they would not do business with CarHop. The only one in the area who was willing to help us and deal with it was B.A.T. Boys in Branson. After several months and attempts to get it repaired and covered by CarHop as was the agreement now we have been denied over and over again for repairing an unsafe vehicle we were sold and lied to about by the manager and salesperson. I am retired and disabled, but I am also a trained mechanic both in automotive and diesel applications, and I plan to do the work myself at this point. I plan on contacting the Better Business Bureau and the CarHop Facebook page and any other sites I can to post the pictures of the unsafe vehicle that we were sold and let everyone know that they would be better off going to ANY other car lot and do business with them. You will not get any more business from me or my family after this piece of crap is paid off.

The customer service here is amazing , they really try to work with you no matter your situationread more

My car lasted a whole six months,payed 8000 dollars for it .Insurance gave me 6500. It was in the…read moreshop more days then it wasn't never fixed .

I bought a 2013 Ram 2500 Laramie almost a year ago there and the truck has been nothing but issues…read more 1st thing I noticed was notification on dash said turn signal was out and it was not. Salesman told me it was because it had LEDs. On further investigation i found most of the LED lights that suppoedly caused the issue were factory when i went to install the proper conversion harness. There are some that are not factory because they are missing the RAM logo that the other ones have. Then I investigated further and found other aftermarket body parts indicating that it had been involved in a collision. They had behind the paperwork that they produced said it had a clean history report. According to their salesman they also oown Taylor Chrysler Jeep Ram. If that is the case then they would know there is aftermarket body parts on it and there was something wrong with their report. Next thing the check engine light came on and I gave them every code that my truck said was wrong with it. All emissions system problems. They said no problem and I dropped it off. They said battery cable was loose and gave it back. Then after several driving cycles the light came back on for the same issues. Indicating all they did to fix it was reset the ECM. I called and a woman told me they were with other customers and no one called me back. I called several more times with similar results. I reported to BBB and they said they gave me a 90 day warranty and conveniently no one remembered me calling. I am hearing impaired so I didn't hear the brakes making noise until after I got new hearing aids. I asked my wife and neighbor if it has always done that and they said yes. I found a locked up caliper, missing brake pad, broken leaf spring, and all components of emergency brake missing on right rear. I brought this to their attention via BBB complaint and they said it passed state inspection. Which i know is untrue or their inspector needs fired because it had a gouge in side wall of right rear tire when I bought it, all tires were mismatched, emissions system issue, broken leaf in spring pack, message saying turn signal out, and missing brake parts. Missouri state patrol said missing parking brake components wouldn't cause it to fail but everything else i mentioned would and the statute of limitations is 5 years to report it but it was strongly encouraged that you report such cases as soon as you find out and don't fix anything. Some issues still exist that would cause it to fail. It will going through inspection this year even though inspection is supposed to be good for 2 years per Missouri State Patrol. Will update when it's inspected if I can. They hid everything wrong with paperwork and spray paint literally because they spay painted the rocker panels and I wore off showing rust a few months after I bought it. Not sure what else they covered up literally just yet. My advice don't buy from either one of their dealerships and if you did go get it inspected immediately by a reputable place like Piney River Ford.

Worst thing I ever did was get involved with this company. Car lasted three weeks then catastrophic…read moretransmission failure. They've had the car since May 19th. No update on it at all. No timeline to get it fixed. But in the meantime they're calling me every other day demanding payment. I do rideshare full-time. How can I make payments if I don't have access to a working car? They don't care, they don't call or email me back. I moved it up to the regional manager. He says the same thing. I have to pay. He doesn't care that this delay in getting the car fixed has cost me thousands of dollars in income. He says he doesn't have the power to put me in another vehicle. A contract goes both ways. If you want me to pay for a car. It has to be working, not some piece of shit that crapped out in three weeks. Shit like this is exactly why this company is failing. Now my leases up on June 30th, and I've had no way to make any income in order to move. Thanks for making me homeless.

After 2 weeks of my car getting 1 part put on it carmart still has my truck! Why? You ask, Not…read morebecause I didn't pay, not because it is a difficult part to repair. It's because I exercised my 1st ammendment after, one of their managers,or the shop MANAGER told me I was just a woman that didn't know anything.!!!!! How many woman would stand their and let someone talk to u that way? Not a one I hope. So today after running out of money for a taxi. And not knowing g anyone have just moved back to this town. My son needed to see a doctor and I still had no car and when they were questioned about a time limit. We find out it's not in a shop or at the store at all its at an individuals home. This is not ok in anyway. Do yourself a favor do not buy from these people. They are not good people.

Steve and his staff provided an exceptional experience. I never felt hassled, pressured or…read moretalked-down to. Steven was very transparent about his pricing, had all maintenance records ready for me to view, and happily and professionally answered all my questions. Alliance Motors also has the best variety and best warranties of any other used dealer in town, even the major dealerships. Compact economy cars, sports cars, pickup trucks, imports, domestics - all here, all clean titles, beautifully detailed and presented with clear & visible pricing. I highly recommend starting your shopping journey here.

I was so impressed with Steve & Francis at Alliance Motors. They were able to work with me and…read morefind a car to my exact specifications and inside my price range I was able to purchase. They were honest and upfront. No hidden fees. They kept me informed at every step in the car buying process. I would recommend myalliancemotors.com to everyone! Anna

We went to Town and Country Auto, and Brent helped us out a lot. We traded our vehicle, and got…read moreanother vehicle. The prices are fair and Brent is a joy to deal with. I would recommend this dealership, and will keep him in mind when I need another vehicle l.

The guys at Town and Country Auto Sales are fantastic. They…read moreare kind, helpful and don't push you to buy and there to help if you have questions. They went above and beyond what most used car dealerships would do. I would highly recommend them to anyone looking for a vehicle. My Nissan Rogue doesn't have a lot of bells and whistles and that's what I was looking for. Thanks!!!

I would never recommend this place,they are crooks. Claiming to be a small business who prides…read morethemselves on helping people not screwing them over. Well we bought a vehicle from them in December and it has been nothing but issues,when we bought it it had a check engine light on along with the TPMs light on, the guy who sold us the car lied about what the code was he told us it was oxygen sensors but after having them replaced we found out it wasn't the problem the true cause was the timing chain, along with the brakes being down to 2-3 and the rotors being the original ones to the point it can't pass a safety inspection, the water pump was also dying causing extreme leaks. We have already put an additional $1,500 now looking at a motor replacement. They claim to help people and not put them in a hole but they are just as big of crooks as any other dealership maybe bigger. The Missiouri attorney general and bbb have been notified. I do plan on reporting further. Also I have reached out to the owner several times,but have yet to get any kind of response they know what they did

Arthur was a pleasure to deal with. All around upstanding gentleman. Very polite & knowledgeable…read moreabout his business. Our transaction was very simple. We highly recommend him & will do business with again in the future.

G & W Auto Sales is one of the most honest used car dealers around. You buy a used car as is, if…read moresomething goes wrong then that's your problem, not theirs. They sold it as is, so consider it your problem. I bought a car from them in 2015 and I have never had an ounce of trouble with it. But if I had of, it certainly would not have been their fault. I would recommend them 100% on honesty and that's hard to find now days.

This business is terrible. They sold a car that the transmission went out on after only 300 miles…read more"as is" and say their hands are tied and won't do anything to fix it.