This is not my first time dealing or only Alexis, but it was my first time with my sales…read moreconsultant, trish knoll she was the best she met everything and every need that I had with concerns, Payment options and manage to get the exact vehicle. I want it with all the options would highly recommend her not pushy at all very helpful all the way around. Do not hesitate to ask for her you won't be sorry. I never had a problem with this dealership.

Poor services and even not tell exact when they closed for pick up hours. Terrible dealerread more

Salesperson was very pleasant and knowledgeable. Dealership was clean and well lit. However, we…read morewere promised a 50 dollar gift card after we had a test drive. Dealership said they sent it into my "spam folder" which they never did. According to dealership management, there is no tracking number or any other identifying information confirming it was sent. Our advice is not to waste your time on the test drive. If they reneg on this, what else are they being dishonest about? We will be purchasing a Subaru from another dealership! Elliot D Additionally, we were impressed that Jeff responded so very quickly about the "gift card issue". We are still awaiting updated numbers/ values on our trade. Nice to know management tries to fix issues! Elliot D. As discussed, Glazmann dealership was clean and well lit. The Visa Gift Card problem was very quickly resolved to our satisfaction. Apparently the wrong email address created an error. The manager, Lauren was exceptionally nice, accurate and helped to resolve our issues and problems. Jeff, the Owner Manager, emailed us in a very timely manner to resolve our complaints. We are extremely satisfied with the outcome at Glazmann dealership. Future buyers should try to seek out management to resolve communication misunderstandings. Elliot D.

I had a really disappointing experience at Glanzmann Subaru and would strongly caution others…read morebefore going there for inspection or service. They failed my PA inspection on a 2023 Subaru Forester with only 27,000 miles -- not for anything remotely serious, but for extremely minor issues that felt more like an excuse to upsell than legitimate safety concerns. First, they failed the car over a tiny nick on a windshield wiper blade that was still fully functional, and then quoted $55 to replace it. They also claimed my tires needed to be replaced immediately and quoted $445 for mounting and balancing two tires -- all based on a very small cosmetic mark on the tread. The tires still have measurable tread (around 4/32") and no structural damage or exposed cords. I've attached photos of the exact tire they failed so others can judge for themselves -- there is a small mark, but nothing that reasonably justifies failing a state inspection. When I questioned it, they pointed to "state requirements," which is misleading at best. PA inspection rules are clear about what actually constitutes a failure, and this didn't meet that threshold. The overall impression I got was that they are actively looking for the smallest possible issue to fail your inspection so they can sell you overpriced repairs on the spot. I understand safety matters -- but this felt like a business model, not a safety standard. I will not be returning, and I'd recommend others consider a more honest, independent shop for inspections. Response to Owner: I'm going to respond directly because your reply misrepresents both the situation and Pennsylvania inspection standards. At no point did I make "threats." I stated that I would share my experience publicly -- which is exactly what I am doing now. That's not a threat, that's transparency. More importantly, your claim that these were "clear failures under PA inspection guidelines" is simply not accurate. Under PA inspection regulations (67 Pa. Code §175), a tire fails if: Tread depth is below 2/32", Tread wear indicators are flush with the tread in two adjacent grooves, or Ply/cord is exposed or there is structural damage. None of those conditions were present. The tire in question has approximately 4/32" of tread remaining, with no exposed cords or structural damage. The small cosmetic mark your team identified as "secondary rubber" is not listed anywhere in PA inspection code as a failure condition. Similarly, a fully functional wiper blade with a minor nick does not constitute a clear failure unless it cannot properly clear the windshield. Mine was operational. Saying these were "clear failures" under state law is misleading. At best, your team applied an overly conservative internal standard -- which is your choice -- but that is very different from a legal requirement. What is more concerning is that you, as the owner, are publicly standing by these decisions. That suggests this is not an isolated judgment call by a technician, but a broader, systemic approach at Glanzmann Subaru to interpret inspection standards in a way that benefits the service department. When minor or borderline items are failed and immediately paired with high-cost replacements ($55 for wipers, $445 for two tires), it creates the appearance of an upsell-driven inspection process rather than an objective one. I fully understand that licensed inspectors must follow the law. My issue is that the law is being incorrectly cited to justify decisions that go beyond what is actually required. I stand by my original review, and I've provided photos so others can judge for themselves.

Right from the start our experience was top rate. The financial manager Sokratis went above and…read morebeyond to help us out and get a vehicle for my son. He kept in constant contact with us to let us know what was going on. I can not give him enough praise. His knowledge was very helpful too. Not only is he a great financial manager, he is also kind and it shows from the minute we met. He got us a great price on the jeep, and great payments that would fit into my sons budget. There was absolute no pressure at all. Very laid back, easy going procedure, no high pressure glitz. Most of this happened over the phone. We live an hour and a half a way. When he had everything figured out with the bank, Sokratis sent a text saying it is a go and when can we meet. I was shocked and happy. When we got to the dealer, Darius walked out and greeted us with such a friendly smile and a great attitude. He eased my mind about putting my son in a jeep. I can tell you from the start this dealer showed us that they cared. Sokratis answered all our questions (and we had many and repeated many). He has a calm, quiet and caring manner. Every time we thanked him he told us it was his pleasure and that is what he is there for. I will definitely be back to this dealer and to work with Sokratis when I am ready to trade my car in.

BUYER BEWARE I…read morepurchased a very nice Volvo XC60 here in January. Everything initially seemed to be in order. I discussed the vehicle with the salesman, Jim, who reassured me that all of their cars are inspected by their shop and that this vehicle had no issues. I drove the car approximately 90 miles home. Shortly after arriving, the engine began making a loud, concerning noise coming from the belt system, and the heat also stopped working. The following day, I took the vehicle directly to a Volvo dealership near me. After inspection, they identified approximately $5,000 in necessary repairs, including a complete rebuild of the accessory belt system and a clogged heater core. The Volvo dealer also informed me that it appeared something had been added to the coolant system. Additionally, I noticed belt conditioner sprayed throughout the belt system, which appears to have been used in an attempt to temporarily mask the problem. I have contacted Jim, as well as someone named Scott (who I believe is part of management), multiple times and provided full documentation of the issues along with proof of the minimal miles driven since purchase. It has now been over a week, and I have not received any acknowledgment or response. Yes, the vehicle was sold "as-is." However, the condition presented at the time of sale was significantly different from the issues that were later discovered, including what appears to be attempts to conceal known problems. After researching online, I have found other customers reporting similar experiences. I strongly advise exercising caution when considering purchasing a used vehicle from this dealership unless you are prepared to potentially face significant repair costs shortly after purchase.

From start to finish this was the smoothest vehicle purchase that we've ever had…read more Yuri and James we outstanding and we will recommend them to everyone who asks us about our new vehicle. Thank you

we bought a used ford F150 a 1 1/2 ago and it did pass inspection due to rust. so they are not…read moretrustworthy at all.

Gary Runs a very good and honest business here. I'm leaving my review almost two years after…read morepurchasing a car here and am very thankful i found this place. I've had no issues with the car since i got it and when i bought it the car had only one previous owner and clean car fax . I can appreciate that Gary takes his time and picks very good quality cars to sell on his lot. I would highly recommend coming here if you are looking to get into a used car that is bought and sold with integrity and his customers best interest in mind witch at times can be hard to find in the used car business. thanks again Gary it was a pleasure doing business with you and like i said TWO years after purchasing and still have nothing but great things to say! ill be spreading the word

I have bought two cars from Southampton motor. Gary is not a pushy salesman which I so appreciate…read more I highly recommend anyone looking to buy a used car to give Gary a try to help you out. My daughter also bought a car several years ago that she still has and loves. I like that I can one stop shopping with Gary. You do not need to run around for tags or transfers, he will do that for you. I did not even test drive my last car which I recently bought. Go Gary, Thank you!!!!

I was really in need of a good quality yet well priced car but kept running out of options until I…read moreencountered Sun Auto Mall. The car they were able to provide was well within my price range and I've had no issues with it since the 2 years I've had it. Highly recommend if you're in need for a reasonably priced car that's good quality!

I visited this place sometime ago and really liked the customer service, they have a nice…read morecollection of used cars and prices are good too, the owner Anju explained about the different cars and the financing options, very impressive and would recommend to anyone looking for a used car

My experience having my 2015 Jeep Cherokee was of excellent service as always. Alfredo always keep…read moreme up to date with what my vehicle needs & keeps me informed of what may be needed to be serviced in the near future.The video from the technician , William, who was servicing my car was informative & thorough. Courteous & great attentive service as always. Thank you! Berlin Lane May 12, 2026

Tell Robert from pre-owned vehicles to get another job. He shouldn't be in this line of work, if he…read morecan't handle disputes, stick to used cars not new ones. This isn't a bicycle. He interjected himself into this entire situation with promise of helping like he's some big hero. He made it worse. He told me that I have an attitude and that's why no one is helping me from Chapman. Nice, huh? Brand new Jeep breaks down! He tells me the Jeep dealer that has it in Burlington, NJ for service says I can pick it up. I just called them, they said they never said that. Stay out of it and stick to preowned. This is my third Jeep from them and my last. The 1st Jeep broke down after three months. My current Jeep, which is my 3rd Jeep, broke down last week with 1600 miles on it. We were stranded for 5 hours in a brand new jeep on our way to vacation, which was ruined. When we were buying, we were lucky enough to have a great sales guy. We had a great experience. When we needed their help with the current situation, they pretty much did nothing. I left voicemails for service managers, no return calls. After numerous contact attempts, I finally received a call, but that's all it was, a call. No action. No resolution. The Jeep is at another dealer, but Chapman did nothing to help us. The sales person is pretty much the only person at the dealership.who consistently replies. I don't know what happened to this place, the sales experience was great due in large part to D'Andre, but the management in both sales and service show no accountability for trying to make things right with a vehicle that broke down within 3 months. They got their sale. That's all they care about. That "valued customer" phrase they use is BS.

Amazing dealership to work with. Staff is friendly and accommodating. Always a great experience!read more

I would give ten stars if we could. We had awful experiences just during our shopping process, at…read moreso many MB dealerships (lying about cars in stock, sales people with zero knowledge about their vehicles, and just really poor communication). We are so glad though because it led us to finding my dream car at MB FW, and the sale manager Matt M. communicated and made the deal come together quickly, he was fair, and transparent. He answered car questions and helped at least half a dozen times with my questions AFTER the purchase. Our sales associate Brittany (Meghan Markle twin) - she was SO kind, and SO patient. I was coming from a car that was almost 20 years old so my learning curve was steep. When we arrived she spent no less than an HOUR going through every last single button on the car and setting everything up for my preferences. She knew the car inside and out. We were floored, and didn't expect it but appreciated it beyond what we knew at the time because it was alot for my husband and I, both coming from our college cars that were before cars became so high tech. We appreciated her knowledge, after coming from another dealership where we tried to buy a car, but the sales woman couldn't answer ANYTHING, and kept pushing us towards a car she had in stock, when we had explained a bench versus captain seats were a non negotiable. We would have stayed with her for the search but she could not answer a single question about the car and also thought it was an electric vehicle until we pointed out it was a gas powered car with a battery feature. We lost out confidence at that moment. My husband and I buy and keep cars for the long haul and although car buying is an awful process usually, MB FW (Matt and Brittany specifically, went above and beyond on numerous occasions for us to make it a smooth transaction both before AND after purchase which is when you really learn about a sales persons character. We are so grateful.

Spring is here and we are now seeing the damage left by winter. Leaky roofs, flooded basements and…read moremessed up cars. The latter for me. I wanted to write this short review as a follow up on the great service provided by Tom & son's at their great establishment. So, I went into Philly a few weeks before the big snow storm and possibly hit a speed bump, and possibly caught some air with a not so smooth landing. Two weeks later we had the biggest storm of the year. I had to leave my home and I drove on a street near my home that hadn't been plowed yet. After that I started hearing a scratching sound every time I left my driveway and occasionally on the road. When I checked I saw I had dented a panel that covers the front end of my car. I decided to head to Tom's one day while doing some errands to see if he could take care of it. Just a pop-in. I told what had happened and he could actually see it from just looking under, so he can let me know when to bring it in and all that. He figured the part and asked if I had bought it already cus I did bring him my fog light before. He remembered. So I told him no, he'd have to order it. He said to bring it in and they'd use the lift. In my head I was like, really now?! Cool! A young man I believe his son, asked for my keys and drove it in and put it on the lift. He said the damage was minimal and nothing else seamed to be at all. He took out the panel and reworked it back to normal. The whole experience was only about 20 min and the cool part was they let me stay inside while doing it! They brought the car down and asked Tom "How much I owe'ya?" He said "Nah, don't worry about it." I said really? Let me at least give you something for lunch or something for you guys. And he said you're good don't worry about it. I thanked him with a firm handshake and hug and thanked his son as well and went about my day. It was a minor thing but it had a world of difference to me, not only that he didn't charge but just giving that feeling of how my fellow man could help me out in a time of need. I was very relieved because had that not been fixed other issues could arise (Think of Newman when he hit that sewing machine on the highway) that's what I was worried about. Hahaha! This business is truly in my heart and should be in yours too, so stop in, they are local! I said I'd be visiting them again, and I was riiight! :)

Been coming here for about 10 years. Tom always does rock solid work, is honest, and fair on…read morepricing. Wouldn't take my car anywhere else. Highly recommend

I can't say enough positive things about my experience with Kameron at Faulkner Infiniti. After…read morenearly giving up on my dream of leasing a new QX60 due to discouraging and dismissive treatment elsewhere, Kameron completely turned everything around. From the very beginning, Kameron took the time to understand my situation, communicate honestly, and advocate for me every step of the way. He worked alongside his manager to get me a deal that others said was impossible--and he never once made me feel like I was "less than" because my situation required a little more work. Everything Kameron promised was exactly what I received--no games, no last-minute surprises, and absolutely no pressure. He made what could have been a stressful, emotional process feel exciting and empowering. I picked up my Infiniti QX60 with total confidence, knowing I was treated with the respect and transparency every customer deserves. AND the process was so efficient that I was in and out of the dealership in less than an hour in my beautiful new Infiniti! If you're considering working with Faulkner Infiniti, ask for Kameron. He is genuine, committed, and truly one of the best I've ever worked with in over 20 years of car-buying and leasing. Thank you, Kameron--you've earned a lifelong customer, and I'm already referring others your way! -- Karen Tilton

I had a positive experience buying a car here in September of 2024. No high-pressure sales push,…read moreand the dealership seems to have made an effort to streamline the car buying process. I was in and out in under 2 hours; a welcome change of pace from my prior car buying experiences elsewhere. That said, while I've only visited their service department twice - once for a flat and once for an air-filter sensor - I am very impressed so far with the service team. They seem very customer focused; again, not my usual experience with car dealerships. There appears to be a sincere effort to address the concerns of the customer as well as educating them. I appreciate this approach immensely. Faulkner of Willow Grove is definitely worth considering when car shopping as well as for service.