Had no heat and pipes that needed to be replaced. We had no idea what On earth to do. Friend…read morereferred us to him and he came out the next morning and took care of it. I'm forever thankful. Will have to come back to fix one more pipe but at least we have heat finally! Great work clean and efficient

Called them over the weekend because I had a leaky pipe, texted me Monday to say they had…read moreemergencies and would get to me Tuesday. Tuesday same thing said would call me to schedule. Never called called them today (Wednesday) and Eric said it was my fault because I didn't call again . What???? Tuesday you said you'd call me! UNDEPENDABLE. UNRELIABLE! POOR CUSTOMER SERVICE. And it's not like I didn't use them before. Have done nearly $7k of business with them the last year. NEVER AGAIN

I called for furnace tune-up. Eric and Brandon came out. Nothing but 5 stars! David K. from Concordread more

I was looking into getting the Mini-Split system installed in our home. My regular furnace…read moremaintenance people are Mack's Heating & Air Condition. Upon questing Dave "the owner" about the splits he walked me thru what's involved with the installation. So for S&G's I asked him for a estimate. Co-Owner Jackson came over, I walked him thru the rooms that I was looking for better heating & cooling. Jackson took the measurements, explained the Pros & Cons of where I was looking to have the installs and wrote us an estimate for what we decided would work best. We said yes. Dave & Jackson showed up at the scheduled date and time and started the install. They were professional, coutrious, friendly and diligent. I am very pleased with the work, looks and functioning of the units. We had 3 splits installed with 2 compressors, one on each end of the house. Looking forward to this summer and not having to haul 4 air conditioners up from the cellar to place two on the first floor and two on the 2nd floor. 10 out of 10 rating from my Wife & I. Mark & Sylvia P.

Three days before we were scheduled to leave for vacation our water heater leaked all over our…read morebasement and needed to be replaced. Within an hour of our call, Jackson was here to help us out and leas then two hours later we were back in service! He knows we have kids and wanted to get us back on track!

My oil furnace wasnt firing up around NYE and my house plummeted to 45°. I found Advanced on Yelp…read moreand saw they were local so i reached out. Matt was able to take my call during the holiday and set up an appointment within several days. He came by on time and diagnosed my furnace issue and restored my heat. He gave me lots of good pointers and advice which I appreciated. All in all the bill was under $200 which I felt was fair. I would definitely call back for hvac issues. Thanks!

From the owner: We are a family owned business that strives in customer satisfaction.read more

American plumbing was fantastic. Woke up to a leaking pipe in the house, called and felt my need…read morewas prioritized. They had a 2-person team out to me that morning, fixed the original leak and identified another leak and fixed it right away! They were supportive, efficient and did some great work! I highly recommned.

I recently had American Plumbing Heating & Cooling out of Bow, NH, to replace my hot water heater…read more While the onsite staff's workmanship was spot on, and they were amazing to deal with, my overall experience was soured by the gentleman handling inbound calls at their office. The company charged me $65 for a new drip pan that I never received and $250 for a permit that was taken out five days AFTER the service was completed--three times the actual cost of the town permit, which is only $75 in Amherst. According to the town's ordinance, permits need to be pulled prior to any work being done. It was only after I confronted the company about not pulling a permit that they attempted to backtrack and obtain one 5 days after the completion of this job. When I requested a refund, they informed me that I needed to have the town inspector come and inspect their work before they would issue a refund for the $65 & not for the permit. This inspection is not a requirement, with or without a permit, yet they are refusing to refund my money. While their onsite team did an excellent job, the dishonesty of the office staff puts a bad name on the company. I DO NOT recommend American Plumbing Heating & Cooling due to these deceptive practices.