We used Links to install a heater in our garage, a mini-split in our main living area, and to…read morere-locate an existing mini-split to another area of the house. They were professional, on time, and attentive to any questions or concerns we had. I would recommend Links.

Devin and his crew installed a mini split in our sunroom. Devin came out and suggested what we…read moreneeded and where to locate the unit. we are very happy with the installation. They did an outstanding job. We would highly recommend Links Heating.

I was having a leaking problem in either the toilet or the pipe behind it. The plumber said it was…read morethe seal - which he replaced and charged over $300. The next day I called as something was still leaking and he found a crack in the toilet as well as the bowl - Al had dust and signs of having been there. I bought a toilet to try & defray the costs but the two appointments cost over $800! the plumber had a fairly bad attitude and sent me some nasty texts - insinuating I had cracked the toilet the night he was first there. I would not use them and do not recommend them. Cost was same as was quoted when the plumber got the toilet - outrageous pricing and bad attitude.

When I was made aware of a black hole in the downstairs bath room ceiling, I knew I had a problem,…read moreprobably from the 27 year old toilet in the upstairs bath room. Being concerned about the expensive local plumber I have used in the past I went on the web! Not being comfortable with the label "PIPE DREAMS" I bit the bullet as he was very local and had a high "yelp" rating so I gave him a call the next business day about 9 am and left a message. He called me back about 10am from out of town but requested if he could stop by about "noon' time: and HE DID 1pm! He took one look and started taking his first of many trips to his truck and came back with a ladder and camera and found a leak at the 3 clock side of the connection. It was a very difficult repair. The steel ring holding the toilet was totally rusted out. But he had the tools in the truck . He not only had the tools in the truck he had all the parts to return the entire toilet to NEW CONDITION and rolled out at 2:45pm and I had a new toilet for HALF THE COST ANTICIPATED . I WAS STUNED. as a register professional engineer he exceeded my highest expectations . He knew what to do, how to do it, prepared to do it, and pleasant and friendly doing it. I CAN HIGHLY RECOMMEND THIS PIPE DREAMER

When we bought our house, we were assured that All Ways was a great furnace service company, and I…read moredid see the prior service records. We called for service three times over several weeks and never got the courtesy of a return call. No way to run a business. Stay away, go somewhere that respects you.

Patrick was knowledgeable and willing to explain and answer questions. He didn't try to sell us…read moreanything more and gave us tips on how to keep our furnace in great shape.

Time now to discuss, not a place that I visited, but a business that visited *me*. Not to…read moremention....possibly revitalized life as we know it here in the [insert last name here] residence. This happened over a week ago. But imagine (if you will): awaking in the early morning attempting to get ready for work on a typical New England wintry day, when you notice the hot water is gone. As my heart sank to my nether regions, I feared the worst. Upon reaching the basement, my greatest anxieties were quickly realized as I witnessed what can only be described as a literal geyser erupting from my now dilapidated excuse of a water heater. In short, ladies and gentlemen, this thing was toast. With my basement partially flooded and my family potentially facing frigid showers, there was only one thing to do: contact the heating company who would quickest solve this dilemma for us. After scouring the four corners of Yelp for a little under an hour, A.J. LeBlanc was the first to respond. Due to it being incredibly snowy and dangerous out there (not mention having 3 other jobs earlier that same day), it took them a while to arrive. Once they did though, they were extremely accommodating, professional, and precise with their installation. After working out the quote and payment details, they were able to arrive with the necessary parts THE VERY SAME DAY! I don't think I need to tell you how important this point was for us, considering not all companies in the area can necessarily pull this off on such short notice. I won't tell you how much we spent that day. But let's just say it was just shy of a king's ransom. Nevertheless, it was quite worth every penny. They say you can't buy peace of mind, but Leblanc's prompt service comes damn close. What impressed me the most was not only the superb install job (which you can clearly see in the photos I posted); but also their brief yet thorough instruction on how everything works on the brand spanking new heater. It's worth noting that they made a big deal about making sure everything was done strictly to code. And we are eternally grateful, especially after learning the former water heater (which I *think* was around 8 years old) was severely outdated. I mean, the thing didn't even have a drain pan. Imagine having just a water heater sitting on the ground with nothing to catch any leaks. *sigh* Anyway.. The new water heater comes with a 6 year warranty. So, should anything unexpected happen before 2029, we'll know who to call. These guys probably saved our lives that day. Because I know I certainly didn't feel like catching hypothermia via shower due to an out-of-date, busted ass water heater from 2015. As such, I'm giving A.J. LeBlanc Heating, Inc. 5 state of the art water heaters out of 5.

Good quality technicians and service Very responsive and…read moreknowledgeable We use them for both our residence and our church

I would to take this opportunity to thank R A Desmarais & Sons for a outstanding job installing…read morecentral air to our home. The crew that came to the house to do the job were extreme professionals all the way thru. Could not ask for a better system to be put in. This has made a huge impact to the home in a comfort level. There were very clean and thorough. Thank you guys for a great job and look forward on passing the word for your company. Thanks again for the great job hats off to the entire team!!!! CB

My gas furnace was making extremely loud banging noises. I called and they were able to fit me in…read morethe same day. The technician explained the issue and repaired it in the same service call. Very reasonable pricing, knowledgeable and great customer service. Nancy N. Concord

American plumbing was fantastic. Woke up to a leaking pipe in the house, called and felt my need…read morewas prioritized. They had a 2-person team out to me that morning, fixed the original leak and identified another leak and fixed it right away! They were supportive, efficient and did some great work! I highly recommned.

I recently had American Plumbing Heating & Cooling out of Bow, NH, to replace my hot water heater…read more While the onsite staff's workmanship was spot on, and they were amazing to deal with, my overall experience was soured by the gentleman handling inbound calls at their office. The company charged me $65 for a new drip pan that I never received and $250 for a permit that was taken out five days AFTER the service was completed--three times the actual cost of the town permit, which is only $75 in Amherst. According to the town's ordinance, permits need to be pulled prior to any work being done. It was only after I confronted the company about not pulling a permit that they attempted to backtrack and obtain one 5 days after the completion of this job. When I requested a refund, they informed me that I needed to have the town inspector come and inspect their work before they would issue a refund for the $65 & not for the permit. This inspection is not a requirement, with or without a permit, yet they are refusing to refund my money. While their onsite team did an excellent job, the dishonesty of the office staff puts a bad name on the company. I DO NOT recommend American Plumbing Heating & Cooling due to these deceptive practices.

They will take advantage at every opportunity from you. Avoid! Rude manager, TJ and incompetent…read more They didn't know how to fix my unit, which I was understanding towards but charged me $400 to tell me a cable needed replacement (incorrect). And didn't bother to fix it, thank god since their diagnosis was so off. "2hours" worth of service for the guy to be on his phone trying to get a hold of someone who could tell him what they think was wrong. What a joke. Avoid

Horrible customer service. Very rude,l and defensive when trying to mitigate issue. Will not be…read moreusing again and would not recommend.