Great customer service and great care of automobile and customer. Didn't stop until issues were…read moreresolved and fixed. I left as a satisfied customer.

Julie & her husband Ken is so nice and super professional! I'm getting a couple of major things…read moredone and some minor things as well. My exhaust was the first thing I've had done and I'm scheduled to get my struts and breaks fixed a little later! I just want to start off with how much they are working with me to get these things done. I'm not rich at all and if I had a stable job I would have loved to take them up on there offer with the credit options. But luckily, they know how to prioritize what needs fixing and scheduled me out for when I'll have the money to have those things fixed. Secondly, I want to point out how fast they got the job done! Julie had told me to bring it in so that they could diagnose the problem for me and that they could schedule me next week if I decided to get it fixed with them. Well, sure enough I bought it in on Friday morning, that same morning they were able to tell me what was wrong and the same day they ordered the parts and got it fixed! I literally got my car back at 3pm and genuinely did not expect that! I saw a sign in their shop and it said that they value their time, well I guess they also value everyone else's time too! I don't want to get into the free things that they did for me because I don't want anyone trying to come rip these lovely people off, but I do want to say the things that they did for me, that they had every right to charge me for, has let me know that I'm dealing with some really good people and has made this place my go-to spot! These are good hard working people who respects the customers that comes through their shop, no matter if you have a lot of money or not! The prices are absolutely doable and they don't pressure you if you can't do everything right then in there! Lastly, I just want to point out that I am a single black woman and the reason I bring up my race and gender is because we all know it matters, especially when it comes to mechanics! But Temstad didn't make me feel judged nor taking advantage of whatsoever! They were so welcoming and knowledgeable! Not only did they triple check my car but they explained every decision & priority to me. I really love that they weren't condescending because I don't know a thing about cars. They simply just explained it so I can understand the what and why! Like I said, as long as Temstad is open & will have me, they will now be my go to place!

On time all the time Excellent service…read more Scott and his crew are so professional 5 Star all the time

Fast, reliable service! They got us in and out with smiles on their faces :) Definitely a…read moretrustworthy garage....you won't be disappointed :)

I had a tail light that was out and I did the usual on my own, changed bulb and checked fuses with…read moreno luck. Took my truck in and told them what I did and they fixed it no time. Everyone was professional and pleasant. Would highly recommend!

Yesterday i googled repair shop near home in fairport,ny and gearheads came up...god sent me to a…read moregreat place! I met travis and he immediately took in my vehicle, was extremely friendly and showed me to the waiting room, while playing with his two beautiful dogs! He made sure to show me the damaged part that he is repairing and kept me informed of the status of the vehicles repair the whole experience. The whole process was not long at all, he worked quickly! If that wasent great enough when he comes to let me know that my car is ready, he doesnt charge me and gives me a coupon for future work....this honestly made my day as a person with ptsd from bad experiences with cars and mechanics. That type of kindness is this world is lost. I will absolutely recommend this shop and be a repeat customer as well. I wish i could give them more than 5 stars! Support local businesses!

I've been going there for a couple years and they do amazing work they are well trusted and Scotty…read moreand his wife are the sweetest people ever!!! Highly recommended them and will never go anywhere else as long as they are around! definitely higher than a five star definitely a 10 plus!

Scotty's offers excellent service. They are honest, skilled, and really look out for their…read morecustomers. Paul and his team of people do everything possible to help their customers. A great place to bring your vehicle!

I never had a problem with anyone or with anything at Carpenters!!…read moreThey have been very honest with me, helped me out with good advice, never pushy, I double checked on prices when I needed new tires with a relative who is a retired master mechanic and he felt I was given the right amounts for the tires and labor and the best option for my vehicle,etc!! they even solved and fixed an issue that I had for two years with my Chevy Equinox!! The dealership couldn't even solve the issue, they charged me and gave me a bogus reason as to why I was hearing what I was hearing!! Too notch business!!!!

BEWARE!!! They will rip you off!! The owner Brett is a real piece of work. Rudest person I've ever…read moremet. All they do is create more problems for your vehicle! Don't give them your vehicle to be worked on unless you have a lot of money to throw away!!!! I wouldn't even give them 1 star but it made me.

Sam & Arlene have been my go mechanic for Over 30…read moreyears.Honest & thorough car repairs .

Sam is extremely knowledgeable, experienced, and ethical. I'm so thankful he was the first person…read moreI met after moving to Rochester. He provides such comprehensive service at such a good price. When I see NC on my receipt, he will explain that it is not right to charge for that item since he was already in there anyway. I know from many years of experience, that would not be the case elsewhere. During an oil change on my daughter's car, Sam saw a pipe problem causing carbon monoxide to fill the cabin. His thorough and attentive work was just in time as she was just about to leave on a trip. I can't thank him enough for his care, advice, and kindness. Sam and Arline are truly good people!

Update: a year later with the new vehicle and I brought it in and I have a fuel leak! I freaked out…read morebut once again Tony, John, and the owners at the parent location were phenomenal!!!! They got me in the next day and even referred me to a company to help me cover the cost. I will never love these guys enough if you're going ANYWHERE ELSE to get your car fixed you need to treat yourself by going to see these guys they are amazing all around. Thank you again yall!!!!!

Wonderful service, caring owners that really work around your needs. Honesty you can find anywhere…read moreanymore. The owners have really taken care in keeping a good value while still providing amazing service!. Ive been there a few times for different things such as my transfer case as well as my 4wheel drive system, windshield wipers and am having the stability system fixed too. I will be back in 6 months for tires. 10 thumbs up!

I have been going to Perinton Auto for several years now. They are skilled and accurate when fixing…read moremy cars, and beyond that, they are kind and helpful always. I genuinely feel that they care about their customers!

Moved from Atlanta 4 years ago and have been trying to find a good garage since. I've been here 3…read moretimes now, always treated fairly, good communication from the owner about what's going on with my jeep. He's alway come in at or below (yes below!) what he quoted for repairs. They're busy, but that's because they're fair and honest, which is hard to find. Highly recommend.