Had our locks re-keyed, and she ended up breaking both front door and back door locks--now we…read moreregularly get locked out of our house. She blamed the age of the house and we were told to just not use the back lock anymore (she didn't realize she also broke the front door at the time). Everything worked fine until she re-keyed them, and she didn't seem concerned at all when she left and the locks still weren't working properly. Will have to hire another locksmith to come and fix. Would not recommend or use again.

A1 Locksmith came to unlock the deadbolt on a condo. They gave me a 2-4 hour window. On the phone,…read morethey communicated that they would call when they were 20 minutes out so I could ensure I was at the condo when they arrived. They called WHEN they arrived so I started to drive over. When I arrived 15 minutes later, they were gone. I called back and she told me they moved onto the next job. When she came back, she was unable to unlock the deadbolt. I paid $70 for no success of the service.

Mark Stoneburger has done an excellent job for us over the years. He is prompt, courteous, and very…read moreknowledgeable. He is now helping out the next generation of our family and they love his services as well.

Mark has been my locksmith for 7 years and he has served the church I pastor for many years before…read moreI came to Geneseo. He is reliable and excellent at problem solving. He works neat and stands behind his work. Give Geneseo Lock and Key a call!

Wonderful service. Rekeyed 2 locks. Came same day in the evening, when no other locksmith was…read moreavailable. Did the work quickly and was extremely kind and professional. Very fair price. My dogs LOVED him. Would absolutely call again

We had trouble opening an Army foot locker (from WW II) but this was a problem that they were not…read moreequipped to handle. The person to which we spoke was very helpful and pleasant, spending much more time with us than he had to. I think his name was Joe. He did not charge us for the helpful advice. Based on this would not hesitate to call if we had a problem with our car's keys.

Needed a lock removed and he came out in less than an hour. Best price quote as well. Would use…read moreagain!

We had lost the key to a WW II Army footlocker. Called back promptly and was courteous and…read moreflexible. He was unable to find a replacement key, and determined that further work ran the risk of damaging the lock. He explained to us the options and pros and cons of each, with patience, and answered all of our questions. He took considerable time with us, but since he wasn't able to solve the problem, he charged us nothing.

It's reassuring to know that Russell's Locksmith is in our community! Incredible service - prompt,…read moreconsiderate, thorough and reliable! Thank you for being here - I recommend without reservation!

All the 5 star reviews are true! Scott helped us with our…read morelock issue and did a great job! Nice guy!

Totally a jerk, he doesn't give you time to talk and hang up, We attempted to tell him that we pay…read moreright away but he assumed we need terms because we business and hang up and stopped responding, Not recommended to deal with

Stopped in to have a trigger lock removed for a pistol I lost the key to years ago. Had to drill…read moreit out, but it was ok because I didn't need the lock. My kids are grown so I no longer need a trigger lock. Very friendly and very helpful. Only charged me $10 which I thought was a great deal.

Very nice people, and an awesome resource !!! They were very helpful and willing to share their…read moreexperiences. Talking with this company provided me with all the information I needed. It was very nice to learn they cover a particular area, and my needs were outside their coverage area, yet they were willing to share and answer all my questions even after they learned I was outside their covered area. This kind of service is harder and harder to find these days, I only wish I was within their coverage area. I highly recommend this company.. PS... thank you so much Stacey !!!