One of the best spots I've ever stayed in thanks to Cathy great communication made me feel at home and the most part made me feel like family thanks Cathy read more

Unfortunately I will never know what your apartments are because we were not allowed on the tour because our documents didn't fit. I showed my documents: work permit and European license, my American license was lost by dmv, so that's all the documents I have. My boyfriend showed his Polish documents, which is a European passport and also a European driver's license. I offered to show a photo of my Ukrainian passport because I have never used it in the US and I don't have it with me. I drove here for the second time in a day for 1.5 hours, but was refused. My documents were not enough. Your employee is not interested in being rented from you. Hire people who are stress-resistant and understanding. If your rules have specific requirements for documents to see the apartment, write about it. In addition I attach a photo that I calmly booked a new tour and nowhere does it say that I have to bring special documents. I'm very angry and upset. I don't want anyone to feel as humiliated as I felt. read more

550 Harborfront - Apartments Near Me - San Pedro, California

My family and I moved in 3 weeks ago and we had the best experience. With working full time and being a single mother I am always so busy but Marnae worked with me every step of the way. She worked around my schedule and made everything so easy and convenient. We love 550 Harborfront and Marnae is a big reason why. read more

I moved to 550 Harborfront in October 2020 and I have recently renewed my lease for another year. I am so happy with my decision. The building is brand new and beautiful. I love the views of the harbor and Vincent Thomas Bridge. My unit is thoughtfully designed with much more space than other buildings I looked at in my price point. I was able to get a spacious one bedroom here, but would only have been able to get a studio in other buildings I checked out in Long Beach. There are ample cabinets in the kitchen for all my storage, and a large hall closet in addition to my bedroom closet, so I didn't have to rent additional storage. When I initially moved in, most of the amenities were closed due to COVID, but they are now fully open, including a large pool overlooking the harbor, hot tub, well-equipped gym, and golf simulator. The building has parcel lockers so your Amazon deliveries are secure. I love the community gas-powered grills throughout the property. I have hosted friends several times to cook steaks up on the Sky Lounge, which has a beautiful view at sunset and TVs so you can watch the game or a show. The staff is friendly and helpful. Re-negotiating my lease with Randy was a breeze. When I have had the occasional issue to troubleshoot, Delise, Josh, and Cathy in the leasing office have always been helpful. San Pedro is undergoing a lot of revitalization right now. I love the industrial feel of the port. The historic downtown is incredibly charming, with a lot of great restaurants that so far have survived COVID (shout out to Sebastian's and Kalavera's!). I see constant progress on the new waterfront development across the street. When that finally opens, I think Downtown San Pedro will really come alive. I have read the other reviews for this property left on Yelp, and they are NOTHING like the experience I have had in this building for the past year. To be fair, I work from home and I had concerns about noise if I chose a unit overlooking the pool, so I chose a unit that opened into one of the 3 other quiet courtyards. I have not had any noise issues with shared walls, and I do not have any issues with my unit being poorly constructed. I have had only 1 maintenance issue in an entire year (a cabinet hinge in the bathroom came unscrewed), and the building's maintenance supervisor Angel addressed it promptly and professionally. The water is immediately hot in the shower and never runs out, so I'm wondering if the building uses tankless water heaters? I didn't have an upstairs neighbor for several months after I first moved in, so I did initially get annoyed by heavy footsteps when my upstairs neighbor moved in, but I addressed things politely with the neighbor and it has not been an issue since. I have had to call after-hours security twice in a year for loud music and talking coming from a neighbor's apartment after quiet hours begin. Both times, security responded quickly and the issue was easily resolved. I have not seen a single tenant that I would consider "unfavorable", so I'm not sure where that complaint comes from? Everyone I've encountered in the halls or mailroom has been friendly and they all look like professionals. Most of the cars in our parking structure are nicer than mine, and I'm an M.D.! I can't speak to guests invited to the pool by tenants, but the times I've enjoyed our pool, I have had no issues. I certainly have never seen any fights in the building-- if that did occur, then I think it is unfair to judge an entire building by an isolated incident. I have never seen a homeless person enter our property. We have secure access at every door and garage entry point. We did have a homeless presence near our building due to a hotel behind the building being used to house the homeless, but that program ended several months ago. The hotel is now being cleared out of all furniture, I'm guessing in preparation for demolition and re-development. The one complaint I saw on Yelp that I consider valid is irresponsible pet owners. I do see pet messes in the stairwell occasionally, and pet owners sometimes do not pick up after their pets in the dog run area behind the building. This is very annoying, but seems more of an issue with the owners than the building. I'm guessing you see this in any large building that is pet-friendly! I feel like our housekeeping staff tries their best to stay on top of this, and if it is brought to their attention, they address it immediately. Despite the minor issues, 550 Harborfront has been a great place to call home this past year, and I had absolutely no reservations about signing on for another year. I have also recommended this place to friends, and I will continue to do so. read more

I wish I can give zero stars! Since living here there has been a number of issues. -Homeless people constantly entering our building through access points. -A homeless man was smoking in the building which caused the fire alarm and building to be evacuated at 4am. -Holland group only employs 1 security guard from 9pm-5am daily. -This building is supposed to be luxurious but is poorly built! (Floors are uneven, cracks in walls, and no insulation between walls so there is no sound barrier between shared walls or floors, power outlets are installed upside down, windows are constantly messing up, water heater goes out from time to time) -FIGHTS! As in more than 1 -This is supposed to be a smoke free building but we constantly smell weed in the halls, elevators, & parking garage. I hate to complain but enough is enough. The icing on the cake was the fight/brawl that happened on the 4th of July. It was a pathetic event in this pathetic building. The security guard on duty did nothing to diffuse the situation & smelt like marijuana. A group involved with the fight let men enter our building and roam our halls to threaten anyone they saw. The most disgusting part is learning that most of the people fighting do not live here. After voicing concerns to the manager Randy we received a unsatisfactory email which we found out he copied and pasted the same email response to multiple tenants that voiced their concerns about this incident. If you're considering moving here please do yourself a favor and do some research. read more

I just want to say Cathy is such a great Leasing agent. She goes beyond to help and best accommodate her customers. Such a nice place with good customer service from all the people who work here. read more

Marnae at the front desk was very helpful in assisting my roommates and I!! She was very nice and personable and open to any questions that we had! Very friendly and helpful :-) read more

Where do I began. There is nothing Luxury about this apartment building. First, curfew is at 10:00pm!! Meaning all access to the pool/jacuzzi, rooftop patio, and pool table room area are shut down at 10:00pm and reopens at 8am every single day (including weekends). The Jacuzzi is LukeWarm and the entire pool is 5ft deep. The upstairs lounge TV has been broken for 6 months now and the pool table sticks are all in bad conditions. The sound system in the Lounge area were poorly installed and no one can get it to work. They have a low grade coffee machine in the lobby that is refilled whenever someone remembers to fill it up. And there's no one in the lobby after 5pm to open the door for guest. read more

After numerous problems and headaches living in this building Delise found me a more comfortable apartment to spend the last half of my lease in. She was invested in making sure I didn't just leave my lease or continue to leave terrible reviews. She is very good at de escalating problems. She's definitely an asset to this building as are the other leasing agentsand the maintenance manager who is very professional and courteous and gets the job done. If you are thinking of moving in this building and like to get out and walk, make sure your familiar with the area, it's not the most classy. read more

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Marnae was very helpful in the process of renting my new apartment. She processed the application super quick and had fast responses to all my emails and concerns. She was personable and made me feel at home which is important to me when finding a new place to live looking forward to living here. read more

Unfortunately management and office staff continue to disappoint, no follow through, condescending remarks and WE the residents are paying the price. management has eroded since 2020, all management see is $$$. Poor execution on getting simple repairs done, and poor timing on elevator preventive maintenance, has lead to tenants go out of their way to adjust to their poor performance. When questioned, all you get is we send out a email.. read more

We have had a great experience so far at 550 Harborfront. Marnae was welcoming from the very beginning and helped us find the perfect apartment. She really made the experience easy. I've been so impressed with the communication and support with moving into the building and with the quick response from maintenance. Loving the community and how kind and helpful the team here is. Definitely feel like we made the right decision choosing Harborfront! read more

Great building in a good location. Delise was the best leasing agent in helping us find our home. She stayed late one day and was very upbeat, patient, and funny even though we walked in unexpectedly. Many of the current tenants were greeting the managers during our first visit so we knew the rapport was genuine. We signed a lease same day. The building amenities are really nice. The units themselves are new. It has been refreshing to be in a quieter, cleaner neighborhood than echo park and we've been enjoying walking to the local restaurants. Jason in maintenance is responsive and kind for any issue. Will update our review at the end of our lease. read more

All I can say about this place is WOW. A beautiful property with an amazing leasing staff! I was fortunate enough to have Delise as my leasing agent. She is fabulous and her energy from the very moment I called to schedule a showing was amazing. Delise was very helpful throughout the leasing process and was very accommodating when it came to my need of a quick move in date. I can't wait to move in enjoy all of the luxury amenities, and call this place home! read more

Oh my! After living in 550 Harborfront, an acceptable but hardly luxurious complex in the San Pedro section of LA for two years, I wished to move into a much larger unit. Away on an out-of-state business trip, I found a unit I wanted so I called the apartment office. I was told they would handle all the paper work but needed a check. I explained my being away and that I'd be happy to send the funds through an instant deposit. Their response? If they didn't have a check - even a personal check - in hand that someone else who "beat" me with a check would get the apartment. So this company would turn its nose up at an immediate deposit for a personal check that might very well bounce. What century is this company living in, and are they really fit to function in the nation's second largest city? Folks, run, run, run for your lives away from this and any other building managed by Holland in the LA area. Talk about an arcane system! I'm out! read more

The service from Ms Cathy Kim and the ease at which she completed my long distance move was great. The facilities are clean and well kept. PS- Be aware this a dog friendly environment read more

Jason is the man! He helped us in a big way with some after hours maintenance. Great attitude and did a great job helping us.

Lived here for almost two years, great place, great location. Special "Thank You" to Cathy and Maria for always taking care of our requests. Maintenance guys are always on top of their game too! read more

I had a very seamless apartment leasing experience thanks to Marnae Simpson. She was always available to answer any questions and made sure our leasing process was simple and straightforward. She made us feel like we were home before we even received the keys :) Thank you Marnae! read more

Alina was the absolute best! She was so attentive and efficient! Had us moving in right away and always checks on us!

I fell in love with this apartment building. The amenities that apartment has are everything I was looking for. Marnae helped me move through the process of moving into this apartment complex. She made the process quick and easy. She answered all the questions we had and helped us through every step. read more

I've had a great experience moving to 550 Harborfront. I worked with Marnae for the tour, the leasing process and finally moving in. Marnae clearly communicated every single step and quickly responded to my inquiries and resolved any issues that came up. So far, I have a very positive impression of the team and the place, and look forward to living here. read more

The leasing agent who helped me, Tyler Ray, completely wasted my time. He misinformed me about rent rate for a particular unit I was interested in, he was also tardy and disorganized in sending me the extra information I requested, and seemed to forget things that were said in person just hours earlier. He wasted my time and I'm so upset to have driven so far to tour this place but that I also got my hopes up for nothing. When I scheduled my tour with Tyler I was very specific on my cap regarding rent. I gave him the number and he went ahead and showed me 4 units. He never went over the exact monthly rent for any of the units as we were in them. The last unit I saw I was very pleased with - I asked Tyler the rent price, the number he gave me was very much in my price range. He mentioned another unit that he could not show me but would send photos. I left there very happy and told him to please send me photos of one unit he could not show me and the leasing application. Hours went by with no email from Tyler. I had to call a few times to get him back and ask him to resend. I then made an appt with him to come back the following day to see the unit again and take measurements. After driving all the way back the unit he took me to was not the unit I was interested in. HE COMPLETELY WASTED MY PRECIOUS TIME. An hour drive each way. I have no respect or faith for Tyler Ray or the leasing dept at 550 Harborfront. Terrible business practices. Agents need better training. read more

Jason from 550 harborfront a maintenance team did a great job with the things I needed fixed. He was prompt and easy to work with. Very friendly and super great! Definitely easy to get things fixed while living at 550 Harborfront read more

I've been here for almost 30 days and it's been a wonderful experience thus far. In my adventures searching for the right apartment, Cathy has been the best. She has been thoroughly attentive, thoughtful and helpful throughout my experience here. I love the security this building provides, and the neighbors are friendly and quiet. This is just what I needed. read more

Marnae was a lifesaver during my move! Her expert help, from paperwork to showing me around the apartment, was fantastic. I'm absolutely thrilled with the apartment and all the amenities. Thanks, Marnae! read more

You should live here...I do and I love it! The amenities are luxurious, the location is ideal and the staff is beyond helpful. Luba made the move-in experience super easy and smooth. The property feels like a resort and Angel in maintenance responds promptly. Only positive things to say, sign a lease and you can find out too! read more

550 Harborfront - Can't beat the view! - Apartments Near Me - San Pedro, California

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Incredible team here every day. Friendly, professional and super responsive. Jason in ops & maintenance really sets the bar high.

My car was vandalized early August in a parking space that I pay monthly. I immediately told property manager Carla and the lack of empathy she showed was highly disappointing. I requested for her to send an email blast to all tenants for awareness purposes and she failed to act on it immediately. I have changed parking space locations as a safety measure to ensure this doesn't happen again. Later to find out that multiple cars on the property were continuing to be vandalized. My fiancé and I took it upon ourselves to notify neighbors that we come across in the building to be aware. I followed up recently to see when will the email communication to tenants around this matter be sent out. Luckily, I came across two women from the property management team that were new to the building. They showed empathy and compassion towards the situation. Also, they took my notes from the unfortunate events and acted immediately. The same information I communicated to them was also given to Carla (Property Manager) and Maria (Senior Sales Manager) over a month ago and was completely ignored. Now a month later, the property management team finally sent an email communication to all tenants on safety and crime prevention. Had this communication been sent out sooner some prevention would've happened and tenants would be aware. For the amount of money we all pay to live on this property, the lack of customer service is horrible. They are so quick to nickel and dime us but fail to do the right thing when it comes to vandalism on their property. read more

The most awful commiunity I have ever seen in my life. Unreliable, unresponsible and you are paying expensive rent to gain nothing but noise, smell and unrespectful behavior. read more

I just moved in & i'd have to say, I love it so far. Huge shoutout to Cathy, Cathy helped me out from the very beginning. She's always quick to respond when I have any questions or concerns. Safe to say, I can call this my home! read more

This is a wonderful place great people it's a new building so everything is modern and new very secure this is a beautiful place to raise children or pets and marnae was very helpful and very kind she answered all my questions and walked me through all the steps this beautiful property is everything you see on the pictures and they have great perks and a beautiful gym upstairs and down stairs read more

We just moved from Dubai and I must say 550 Harborfront absolutely lived up to it's reputation. What you see on the website is exactly what you get. Luxury, convenience and safety. The Leasing/Maintenance team are amazing! I have very high standards when it comes to customer service, each and everyone on this staff is nothing short of phenomenal! read more

550 Harborfront - My morning view from our living room. - Apartments Near Me - San Pedro, California

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Cathy has been beyond helpful with my several inquiries about this property. SHe's quick to respond, kind, and eager to help me find a home I love. I appreciate you, Cathy! read more

Loved the complex, all the amenities and especially the staff. Front office Catherine, Josh and Maria are extremely helpful and nice. If your looking for an apartment in San Pedro with beautiful views and a great community ask for them, they'll take care of you. read more

550 Harborfront - 8th floor view - Apartments Near Me - San Pedro, California

Recently moved in and loving it so far! Cathy helped me out over 4 months ago and she has been responsive to all of my questions all the way up to my move-in date. Super friendly staff and great living community. Love the harbor view and great restaurants in walking distance! read more

This is an amazing community, really good price for the amenities and apartment layouts. Even considering that we are not going to be able to move in I would like to leave a small review. First, I have visited plenty apartment buildings in the past few days, and nothing compares to the OUTSTANDING customer service we received from Cathy Kim. If your planning on touring this location, please ask for her! She was amazing, kind, knowledgeable and attended all of our inquiries. Her willingness to help and provide a class A service really made a difference, this for me makes a community even more appealing than the looks of the building, the people from management are core to the success of living in a place like this. Keep up the good work and again, thanks for your time Cathy! read more

Thank you for all your support Cathy and Delise. You guys are the best staff i have worked with. Really recommend this location. read more

Catherine Kim, along with the team at 550 Harborfront have been exceptional in all manners of assistance. The team culture has made living at this complex amazing, carefree and effortless. read more

Cathy is the best. Very helpful and responsive. Finds the unit that you are looking for.