We visited the Red River with Run-A-Muck on a Saturday at 8:00 AM. We met at the rental place, got…read morea safety speech and life vests, then took a (somewhat old but functional) bus to the launch point. Lots of shade, but we stayed on the water quite a while and ended up out in the heat and sun of midday. We did not all prepare for this and are paying for that. Overall, it was a lovely float with some areas with added challenge (rocks, submerged trees, shallows) to navigate. There are quite a few rocky shore areas where you can pull up the kayaks for a break or snack. Speaking of, we brought water, but failed to bring any food. It would have been nice to have something even though we planned to eat after. The exit from the river is a bit rough, but the young men helping were wonderful. We got 3 single kayaks, and 3 upgraded single kayaks. We definitely felt the upgrade was worth it for stability, more room for heavy people, adjustable footrests, and adjustable back rest. We had a great time and definitely intend to go back again.

DON'T WASTE YOUR TIME!!…read more This was hands down the most disorganized kayak rental experience I've ever had. Our reservation was for 12:00 PM. We were running about 10 minutes behind, so we called ahead, let them know, and even paid before arriving. After getting there, we waited nearly 30 minutes for transportation to the drop-off point. The woman at the office was nice and apologized, so we brushed it off. Unfortunately, that was only the beginning. When we arrived at the river, everything fell apart. An older gentleman and two teenagers were unloading kayaks, but nobody gave any instructions or directed customers. We stood waiting for another 15+ minutes while they unloaded equipment and chatted. When we finally asked what was going on, they realized they didn't even have enough kayaks or paddles for our group. We were told more kayaks were "already on the way." Meanwhile, we watched other customers launch themselves because nobody was helping them get into the water. There was another group with a 12:30 reservation sitting there with kayaks available, but instead of getting us on the river, we continued waiting. At around 1:35 PM, I called the office and was told it would be another 30-45 minutes. By then we were beyond frustrated. A manager eventually got involved, but instead of apologizing, she seemed irritated that we were upset. After more waiting and more promises that kayaks were "almost there," transportation finally returned around 2:15 PM with additional kayaks. Remember, our reservation was for noon. We had already spent over two hours waiting. The best part of the day was actually being on the river. The river itself was enjoyable, and once we finally got in the water, we had a good time. Then came the ending. When we reached the take-out point, three teenagers were checking people in. One of them stopped another group and immediately started asking for names so he could charge them a $75 late fee. Their reservation had also been at noon, and they were delayed because of issues caused by the company, not because they were late. The teenager literally told them that wasn't his problem. Then they started trying to charge our group the same $75 late fee. Absolutely not. After multiple customers complained and the manager was called, they finally admitted we didn't owe anything. The entire situation could have been avoided with basic organization, communication, and customer service. We had 4 adults, 2 older kids, and 2 younger kids and spent nearly $400. For that kind of money, customers shouldn't spend over two hours waiting because a company failed to have enough kayaks available for scheduled reservations. The river was nice. The staff experience was terrible. I've floated many rivers over the years and can honestly say this was the worst-run kayak rental operation I've ever dealt with.

Located right next to Culver's, they everything related to sports, outdoor recreation, hunting,…read morefishing and camping stuff! Love coming here

Been here a few times. Bought a sit-in basic kayak and have been very happy with it. Bought a…read moreMalone J hook to transport the kayak on top of my SUV..... it was obviously re-packages and previously returned by someone. Well it was missing the straps to tie it down. Today I returned it with no issues and then bought two life jackets and a whistle. The return was very easy. A customer service rep showed me where the whistles were and was friendly. I recommend this place of looking for sporting goods or outdoor items.

Stopped in on our trip to TN. This store was great 1 big 1 story. Purchased some items that are…read moreexclusive to the Tennessee area.

If you know me, even if through my reviews, you can probably tell I am not much of an outdoorsman,…read moreso Bass Pro Shops is not a norm for me...however, on occasion when I need something relative to outdoor spaces such as grills or accessories for a day on the water, Bass Pro Shops is a go to. And also bringing my nephews here when they visit is always a win, as they entertain themselves for a while with all the fascinating items and the fish tank! This BP is located in Opry Mills, so I am very selective of the times I will go here as traffic and shoppers can go from 0 to 60,000 real quick. My latest adventure here was to pick up a grill I had been eyeing on line for a few weeks. I finally decided to commit and wanted to pick up at the store after laying eyes on it. Upon arriving, I ask associate at the desk where the grills were and she led me right to them. Once I confirmed I was good and ready to make the move, she helped me purchase and set me up for pickup, which was around the side of the building. While she was super friendly and helpful, the warehouse associate was less than on both fronts. He did not speak a word to me and was fairly rough loading my grill. I brushed it off as I was excited, but it was still worth noting. The grill is a house BP brand and so far, I am absolutely loving it! It is a dual grill with half grate and half flattop, which I had been after for a long time. Cost was decent as well. Overall, Bass Pro Shops is a cool spot to wander around aimlessly in, or a useful spot to visit and get exactly what you are after. Again, while I am not an avid outdoorsman, I can enjoy a good BP visit on occasion!

Was wandering around Opry Mills and the massive set up of shoes caught my eye at Sun & Ski Sports,…read moreso I had to pop in. Once inside, I scoped the shoes and then started the follow the sizeable loop through the store to see all the goods from clothing, hats, bikes, coolers, floats and more. Legit everything and anything a professional or novice sportsman could want. I was there for the shoes and clothes, and really like their selection of sun shirts and the varieties of shoes, especially Hoka's. Pricing was standard for a retail spot like this, definitely no discounts here. Service was non-existent for me. I did not directly need assistance, but I did pass by several associates and was never greeted or acknowledged. Overall, cool store that I am happy to swing back through when the outdoors call!

Great inventory. A lot of name brand items. Plenty of markdowns and sales . Hoka brand has…read moreplentiful options. Slides and tennis shoes in all styles for the taking. Coolers, sandals, socks etc. I will definitely check out website to see what else is to offer. Staff were friendly.

One of the worst customer experiences I had all day at outdoor mall. When I walked in I noticed…read morethree employees behind the counter, it felt as though I was bothering them by walking in. There was no greeting, no how can we help you, no what are your looking for today, absolutely nothing. I walked to the back of the store where clearance was which happens to take right by the registers and still nothing. Took my business right out of the store.

Terrible return policy and service. I walked in to return shoes that hurt my daughter's feet and…read morewas rudely told to "wait a minute". Not a hello or how can we help?. They told me that because it was past 30 days since I had purchased the shoes that I couldn't return them (it was 45 days). So I said I'll take a store credit instead. Then they told me they couldn't do that either because the shoes were dirty. I was told that they needed to "be in pristine condition to return them." However, she had only worn them inside their store for 20 minutes while trying them on. So apparently you can't try on any shoes there because the store is dirty enough to make them used and void any possible return. Don't buy anything here. The sales team isn't train well enough to help you find shoes that will fit, everything is overpriced and the return policy is horrendous. Safe yourself the time, money, and frustration by never stepping foot in this store. I know I will.

Great product offering from a locally owned business. If you're looking for q outdoor gear this is…read morethe plac.

Helpful staff with no sales pressure. A store that has a little more personal touch than the big…read morebox. Give them your business, I think you will like the service.

Great store for outdoor clothing and gear for hikers Beautiful old building in downtown Paducah…read moreKY. Nice staff. Great selection of brand name gear

This is a cool local store. I came in back in February to get some hiking boots. They don't have an…read moreincredibly large variety of boots, but it makes since since they're a smaller store. And they had the general style of boots that I was looking for. The staff is great and they have a variety of outdoor stuff to choose from.

Super dope, locally owned, outdoor supply place!! We had fund looking around and loved the way it…read morewas laid out!! Employees seemed nice, and it was cool that a coffee shop was attached to it!! Good amount of stuff, and a good selection of wider/foot friendly/barefoot style shoes!

I came here to fix a flat tire that my bike had for the past 3 weeks. The team inspected my bike…read moreand in less than 5 minutes they found out that it was a small leak in the inner tube. The Tube was around 10-15$ to replace but I ended up getting a new bell as my old one was broken. They even added it on for me. The staff was very nice and I feel like I got a good bang for my buck on what I purchased. I also wanted a phone holder but I found that a little cheaper on Amazon. Overall, I would return as it is better than traveling an hour to the REI store by bike.