Review for CeX Arndale Manchester - A Wasted 24 Hours and a Damaged Device…read more I regret to say that my recent experience with CeX Arndale Manchester was not only deeply disappointing but also a telling symbol of why this company may not exist in the next 20 years. I handed in a pristine device, expecting a straightforward evaluation, only to have 24 hours of my time wasted, only to be told that my phone was "not sellable." More disturbingly, the device was returned to me with two fresh marks/scratches that were not there before. The damage was done, quite visibly, and the person who returned it to me a female staff member seemed unaware or indifferent to the fact that the device had clearly been mishandled during their assessment process. This kind of carelessness is not just unacceptableit i s corrosive to any customer-facing business. The irony here is tragic: the very company that prides itself on being a marketplace for used electronics seems to be accelerating its own obsolescence by treating both customers and their devices with such disregard. If this is how CeX treats the people it relies on to sustain its inventory, it's no wonder many consumers are moving toward decentralized tech trade-ins and platforms that operate with transparency, speed, and respect. In an age of intelligent automation, blockchain-based transactions, and next-gen peer-to-peer resale models, CeX's archaic and inconsistent service model epitomized by the careless behaviour I witnessed today is writing its own demise. It's no longer just about product margins; it's about trust, precision, and a future-ready approach. On all of these, CeX failed. This experience has left me unhappy and disillusioned, and unless there's a radical shift in professionalism and process, this may well be my last dealing with CeX.

No phone line to speak of and the whole company continuously selling broken or counterfeit goods…read more Breech of UK consumer laws and consumers rights in that there are no advertised direcr communication methods and All std rate company phone lines now direct you to their website form which you will not receive a reply from in a reasonable time espaicially if you require a return/refund. It also says use social media handles for "urgent enquiries". This is a shambles and the social media handles are inactive and also rely on you being 14 and having access to these trash sites. Sold ps1 time crisis in such bad condition it wouldn't boot, sold a dualshock 3 and what came was decidedly not a dualshock. Had to spend bus fare and leave early turning up unannounced to get it sorted, costing me time and money when I tried for hours to sort it remotely, like you know, the way I purchased! There is another number to ring and that is actually a premium rate number, bet they have that active though further breeching UK law. Reported to trading standards this morning.

Absolutely RUBBISH. They open late and close early. You never know when someone will show up -…read moreawful awful awful business. Don't go here unless you want to waste your time standing outside in the cold for an hour.

Ever had any electrical device ever break on you? If yes then you should take it here. Doesn't…read morematter what it is, take it to them, show them, leave for a little while and come back. It'll be fixed. The guys that run easy tel can sort you out with anything that has a current in it. I had phones unlocked, relocked and lost the most random wires for devices, when I show up at easy tel they'll have something to sort it out, for a fiver. For those without internet (blasphemous) then head there you can flick through reviews on yelp for hours for 50p.

Need to make a really important phone call? Need an odd wire for your mobile that you lost? Need…read moreanything to do with communication. Then pop in here, these miracle children can do anything and everything phone related. They have computer booths for those needing to check up on emails and phone booths for making cheap calls across seas. The guys can probably get you through to the South Pole research station if you needed it. Things to make this stand apart from any other phone centre on or near the curry mile? None really, though.

I was a bit horrified with the service in here. Bless my mother, she doesn't really have a clue…read moreabout computers(although she makes out she does!) and our computer screen had broken. So we went into this computer shop and asked for some advice on whether we need a new lead for the back or a new screen. Well....whoever says service with a smile!!! I have never known such a miserable face. Not only that he was rude and shrugged his shoulders and wanted to know what the customer behind us wanted! Let me assure you I wont be going again!

This has got to be one of the worst computer repair shops i have ever visited. Very rude and abrupt…read morestaff way overpriced on most itemes took them nearly 2 weeks to sort a computer softwae fault just kept maling excuse after excuse decided to get laptop back with a scratch which they deny total waste of time not even worth a star. Incidently a friend of ours recommended an IT shop in hyde called XTREME I.T what can i say total contrast to microcom friendly and professional service free diagnostic on repairs sorted my laptop out within 2 days and its running like a dream think their web address is x-tremeit.vpweb.co.uk totally rate it .

I think that this shop is a bit rubbish. I lost my charger once and did not want to spend too much…read moreon a replacement so I went to this shop and was shocked at how rude they were, maybe it was a bad day for them but it has stopped me from going in since. They do have a lot of stock and loads of accessories to offer for mobiles but some of the prices can be a bit extreme for such a little shop and especially when you think you will save yourself some money in here. I assure you that you won't. SO unless you are desperate don't bother really!

Considering this shop relies on selling phones to people I cannot understand while it's still…read moremanaging to stay open. The staff are rude and appear to be to busy for customers. If you work in a customer facing role you must be prepared to face customers. This makes sense to me but I may be way out of touch with all those cool phone salesmen kids of 2009. Want a phone? Your better buying online than here!