Useless scam centre that makes money by charging £48 for diagnostics just to tell you that you need…read moreyour laptop to be replaced and it will cost you 20 times more. They lured you into a trade-in just to tell you later they don't have models available. Having said so, my repair was done for £30 in the authorised apple service in Ukraine and I did not have to buy a new laptop. This is where quality meets value unlike GBM.

They are so helpful & patient here! This is an Apple Approved place - so they can fix / migrate…read moreinfo over / give advice etc & are very very good at what they do. I have been twice now, first time was to take my (vintage) MacBook which had basically died - Brendan ensured everything was on my external hard drive & was so patient with me & my slow laptop. I then planned to go back once I had treated myself to the new MacBook Pro - which I did yesterday. James helped me this time & he was also great, very patient & knowledgeable. I took my external hard drive & he migrated over all the info & gave me some tutoring on how to use my lovely new baby. You get so much more time here in comparison to the Apple Store. Also, they charge £79 at the Apple Store to be a member - and only then can you book an appointment (which you can wait a couple of weeks to get!) At GBM you can ring them up & get an appointment the next day. On my first visit I just showed up & they didn't charge me. For my visit yesterday it was £50 +vat but it was worth every penny for the piece of mind that I have my huge library of photos, music, documents etc all safe. Would highly recommend this place - they also fix iPads & sell on 'open box / returned' Apple products. That's the products that people buy from catalogue companies & then return within 28 days. There is a nice wee discount on these products!

Absolutely RUBBISH. They open late and close early. You never know when someone will show up -…read moreawful awful awful business. Don't go here unless you want to waste your time standing outside in the cold for an hour.

Ever had any electrical device ever break on you? If yes then you should take it here. Doesn't…read morematter what it is, take it to them, show them, leave for a little while and come back. It'll be fixed. The guys that run easy tel can sort you out with anything that has a current in it. I had phones unlocked, relocked and lost the most random wires for devices, when I show up at easy tel they'll have something to sort it out, for a fiver. For those without internet (blasphemous) then head there you can flick through reviews on yelp for hours for 50p.

Teensy weensy little orange shop, this. But I think those in interior design would call it 'bijou'…read more No matter, I find the staff here cheery and helpful, and even if I have to wait a few minutes more because it's so compact and it's busy, I don't mind, because the level of service is really good. There are no blank stares when you admit you don't know what wap means and nobody tells you off for not knowing how to copy stuff from your sim/phone to your phone/sim. I'm upgrading in December and hope they are as helpful as they were last time.

I got a Orange pay as you go sim a year back,I got the sim free of the website.I topped up ten…read morepounds and joined their text plan which was if i texted somebody else who had a Orange sim then the text message would only cost me 3p which was quite cheap.I decided to go ahead with it. I rang up their customer service support team to confirm i wanted to change tarrifs,they told me they could change it in a instant and i would get the correct charge for each text sent.This was not the case though as i got charged 10 p per text,so i rang up again and was told the same thing that my tarriff had changed which it had not,I once again was told before i put the phone down it had changed. This happened again the charges were wrong.I rang up for a third time then the matter was solved really.I was quite unhappy with the customer service i got from here.I thought their customer service support team was quite poor.

I bought a bluetooth headset from here, nice website and quick deliveryread more

Upgrading Sync to a full five-star rating as whenever there's a problem with my Apple device, you…read morecan't go wrong with the guys here, the staff are fantastic, especially Gabriel who served me most recently and Chris, who always replies with great speed and information whenever I need to email them, and Danny who in the end sorted the repair and called me when it was ready. I've always found if you go to the Apple Store, you can be waiting even after your appointment time, but most of the time here they're happy to see me on time, or even a few minutes early/late either way, without much of a wait, just ring the RING doorbell and a staff member will come and assist, no problem. While there was a delay in ordering my iPhone 12 Pro Max, meaning I had to buy it from Apple instead as I didn't want to wait up to "30 days", I can't blame them for that as this would have been affected by COVID and government lockdown at the time. Sync has been providing essential services during all lockdowns and they've been doing a good job, I recently entrusted them to repair my Airpods under the SYNC3 warranty, and within days of dropping them off, they were replaced, I didn't even need my receipt as they found my details on the system, they called me as soon as they arrived and couldn't have made it more quick and easy, the only problem was I had to leave my old Airpods with them (They were still usable, but constantly disconnecting with connectivity issues to Siri, once or twice a day), but I understand this is to prevent people starting a repair, and then people don't come in and collect it, that wouldn't be fair on them, considering how fast it was, I had no problem borrowing some wireless headphones from my friend for a few days. 5* - Fast and Reliable.

All the staff at the store are super nice! Daniel is really obliging and even helped me choose a…read morenew phone that would suit what I needed it for! Definitely look up Sync if you're looking for an upgrade - you won't be sorry :) Thanks guys!

They were very helpful and friendly, did the repairs quickly, and didn't overcharge me. It was a…read morelittle more expensive than competitors' quoted prices, but I'm 100% satisfied with the end results. I hope to never need their help again but I'll be back if I do.

If you are having problems with your pc or need a new hard drive. Martin will sort it out for…read moreyou.There is a collect and return service and an online computer status check.Been around for a few years and much better than going to pc world where the knowledge is low and the price is high. Support your local business.

The staff at this mobile shop are excellent. having been in there several times recently I found…read morethem very helpful, professional and very patient. I'm over 80 years old and often find these technical things difficult to understand. thank you so much for your help.

The staff here were amazing, so friendly and bent over backwards to be of help,…read more They were informed, professional and very efficient and I would definitely recommend them to anyone.

After being disappointed and let down by other repair shops in the area, iCute came through and was…read moreso helpful. Ibraheem had excellent customer service skills, assured me he can get it done and he did. Quick service, great prices and good quality work, only shop I'd trust in the area. Even offered green tea whilst waiting to check my Apple Watch works, can't thank you guys enough.