I scheduled an appt. with Genzo (the owner) about a month in advance. The offer on their website said their grand opening special is only good for the months of September and October, but I wanted to get it done when I was about 28 weeks and that would be this month. So I made the appt. in Oct. and was honored the grand opening special of "the bundle" package for $119, which is originally $159. This place recently opened, so I was skeptical as to how good they were, especially having no reviews on Yelp! I was happy with the package. They gave me 6 color (sepia) 3d ultrasound photos, a CD with all the pictures that were taken during my session, and a DVD of the whole entire session that they basically record from beginning to end, so you'd have already seen the whole thing. It's nice to show family and friends. And you can print, save, and email the pictures on the CD. I came to 4D Miracles because it was the most affordable with the most items in the package. Other places don't even give you the DVD, you have to buy it. They also gave me a free diaper bag full of gifts like formula samples and coupons, brochures, good reads, etc.
PROS:
-Genzo is really friendly and personable. He answered all my questions. I called them one time to ask if I can reschedule my appointment a day earlier, but no one answered, so I didn't leave a message. He called me back within the hour and said he got a missed call from me, even though I didn't leave a message. On the day of my appt., I was running late, so I left a message asking if I can push it back to half an hour later. Genzo called me right back and said it was ok.
-Even though they had some technical difficulty with the TV and finding the output, they extended the session and gave me a little bit more time in the end to make up for it in the beginning. My whole session was almost a good hour!
-The free gift bag!
-The room is nicely decorated, dim, had very comfortable seating that fit me, my husband, 2 of my cousins, and 2 of my friends! It looked similar to a day spa and I felt like I was at a spa there for a treatment! It was so calm, soothing, and relaxing that I almost wanted to take a nap! There was also soothing music playing in the background, which was the same music that played on the DVD.
-The sonographer was really nice, she kept asking me if I was ok or if I needed anything.
-The LCD TV on the wall is really big and had good quality.
-I had mentioned that I would be the first one to review them on Yelp and I noticed they put 40 pictures on my CD whereas previous customers had less, varying from 11-30. I'm not sure if it had anything to do with the Yelp review I'd be writing, but when I made the appointment, I asked how many pictures would be on the CD and Genzo said however many good quality pictures they can take in the entire session because it varies. He said they're not going to put a set number on the CD, even the bad ones. Which makes sense. Other places give you a set number of pictures per CD depending on the package you choose.
-My baby was calm and not really moving around, so I got the same pose over and over again, but it's not their fault! They were, however, able to confirm that I was having a girl as my OB had said! We saw her gender parts and they captured that on the CD as well!
-You can't beat the price for the package that you get! It's well worth it!
CONS:
-They don't specify anywhere (not on Yelp, their website, outside their door, on their pamphlets and business cards, or even on their voicemail) what their hours of operation are!
-No one ever answers the phone! You have to leave a message and they are pretty good about calling you back.
-The place isn't easy to find! I got lost! It's in this town and country looking plaza and it's in this business building on the corner. You have to park in front of the Women's Outpatient Rehabilitation Center facing State St. and go through the entrance next to WORC. Their suite is on the left right when you come in. Their address says suite 100B, but on the door it only says 100, so I opened the door to ask and they said that was them!
-When I got there, I had to pee so bad, but they only have a community bathroom for all the suites in that business building, so they had to give me a key and I had to walk down the hall to use the bathroom.
-They have fans in the room to keep it cool, but there was one little fan in front of me that kept blowing cold air on my belly full of ultrasound jelly goop! I got really cold and uncomfortable, so I had my husband turn it off for me! If you are uncomfortable in any way, let them know!
-They only have ONE sonographer working there right now!
-Even though their website says 7 days a week, they are really only able to do it on weekends because of the 1 sonographer! I wanted to reschedule on a Thursday, but had to keep my Friday appt. because they just can't. My husband works on weekends, so he had to come on his lunch hr. that day! read more