I was apprehensive about using this garage, but their system worked like a well-oiled machine. My mother is disabled and Mike (upstairs) was incredibly helpful and went above and beyond to help us. Super experience! read more

This garage is the safest and most attentive in town. I'm a bit handicapped and Mike was there at every step. What a great guy! The whole staff is excellent, watching over everything on every floor. I often have business at 450 Sutter and won't park anywhere else. Thanks to all of you! read more

The friendly staff at 450 Sutter garage allowed me to self park. They were attentive and cheerful guiding me into a spot so I did not have to search. When I came back out, I started my car and jumped out to grab the ticket from the windshield where upon my doors locked. The car was running with all of the doors locked. It was so strange. I told the staff person near me who immediately got the radio. Staff person Alan came up with a solution. Within five minutes. I was on the road again. I am so grateful they were there to rescue me! I will definitely park here again. read more

We were hesitant about driving to SF but Mike at 450 Sutter Garage made our parking experience hassle-free! Mike was so accommodating with my elderly mother. He assisted us with parking and getting us to the ground floor with ease. Five star customer service! read more

Mike was great!!! I was renting a very large car and was not completely comfortable parking it, but Mike talked me through it and was very helpful! I was grateful to not feel rushed! read more

I was super late to my Drs. Appt. By time I got there, I told Mike the parking attendant that I was 20 minutes late due to an accident on Bay Bridge, he automatically guided me to an easier access to an elevator vs me having to walk outside the building n re-enter from the front. That's what I call going beyond his duties to make my life easier. Thank you Mike n I hope you can be appreciated for helping customers. read more

Mike helped me and my mom get to my doctor's appointment. He was so so kind and extremely helpful! He walked my mom through parking in a difficult spot and lead us all the way to the main elevator to ensure we made it to the correct floor easily since I'm still using a cane. I cannot emphasize how incredible Mike's service was. This has been the easiest and most pleasant parking experience I've ever had in a city. Thank you so much Mike! read more

I was driving my friends car and I honestly don't know how to drive his car lol but Mike the attendant helped me a lot and very nice and approachable. He helped me parked and guide me through it. Nice service!! read more

We have parked here several times over the past 2 months and the staff is great! a special shout out goes to Mike, who is always courteous, professional and really goes above and beyond in how he has helped us. My son was not feeling well and had a hard time walking, Mike noticed this and was able to arrange for a parking space super close to the evelavora to make it easier for us. what amazing customer service! I would highly recommend this garage to anyone needing to park downtown! read more

My thanks to the second-floor attendant, Mike, who guided me into backing my car into a parking spot. For a long time, I've wondered why backing in a parking spot is better. Mike showed me why. Great, friendly customer service, especially from Mike read more

This is a very nice parking space around union square area. All the people are super welcoming. Especially Mike guided us through to the parking space and helped us park at the right spot! This helped me a lot especially we are not so familiar with parking in SF. I will definitely come back read more

went to Philippine Embassy and this parking garage across made it easy to park. they are nice people that will guide you to your parking spot. Mike was the person who helped us. read more

I had a great experience at this garage today and I wanted to share! All of the attendants are very helpful but today Mike went above and beyond. He was very friendly and even found a secure and extra wide space right next to the elevator when he noticed I had my children in the car with me. He graciously helped me to back into a space (not my strong suit!), in order that it would be easier for me to pull out upon departure. Thanks so much, Mike!! My kids and I really appreciate you and you definitely brightened our day. I hope we see you next time! read more

Best parking garage in the city. The employees are very helpful and thorough in directing and servicing customers . I was very impressed with one individual name mike who help us with the experience parking in there garage. read more

This review is for Mike who went above and beyond. I was coming in for a post op visit for a torn Achilles. As soon as he saw my leg up in the car, he sprung into action, directing us to a roomy spot close to the elevator to ensure I got our easily. He was super friendly and considerate. Thank you Mike! read more

I had good experience parking here. It was very convenient to get to the office building when I was parked on the 3rd floor. My mom needs her wheel chair so I was worried it would be tough to transport her when all the handicap spots were taken but one of the workers (Mike) was so kind to help us find a bigger spot to park at. He made sure we got in and out safely. Thank you again Mike for making it easier for us! We will definitely be back to park here in the future. read more

Mike was very helpful when helping me and my mom park our car the space given at first was very small to which he seen and gave us a more spacious parking. Very helpful and nice. read more

Reliable and friendly staff . I'm a regular client at least 2 times a week . They always helped me find a parking near the elevator to help me with my cart . Shout out to Mike for always helping me out . read more

Rudest attendants ever. This place sucks. As I was parking the attendant keep on trying to direct me backing up. I roll down my window and nicely thanks the attendant and explain him that it was not necessary since my car was parking itself and was not going to allow for error. He loudly scream at me I DON'T CARE!. I told him he was rude. As I pick up my car I noticed someone has spit twice on it. Don't use this garage. read more

This garage has improved greatly since the last time I parked there. The customer service was very good. Mike is very friendly and helpful.

Mike is the BEST!! He is always so cheerful, happy, and helpful. He brings the best energy to start my day at work. This alone makes me not want to park anywhere else because I know I'm in safe hands with him! I will always park in this garage now thanks to the warm welcome and good energy. Thank you Mike!! read more

What is there to review about a parking garage in downtown San Francisco. Let's start with location. 450 Sutter Garage makes for easy parking, especially if you have business that take you to the 450 Sutter building. It is located an easy block from Union Square and is easy walking distance to Chinatown's Grant Street entrance. The cost to park is pricey, especially compared to Stockton Sutter garage a half block away. 459 Sutter Garage is now self-parking due to Covid. This is an old garage so parking spots and turning radius can be cramped. Drive slowly and park carefully. read more

I had a terrible experience parking my car at the garage. I got my ticket and was directed to self park my car. After choosing an empty spot without a cone or anything indicating that I couldn't park there, I waited by my car to get someone to break the ticket apart so I could procede and keep my portion of the ticket. Nobody was there to help me, so I patiently waited. All of the sudden an uniformed guy (around 60 years old with a Russian ish accent), showed up and literally started screaming at me, stating that I couldn't park my car at that spot and to be honest, made me feel afraid, uncomfortable, and alarmed. How in the world we pay to get our car parked in a garage where we are afraid of the attendant? It was ridiculous, disrespectful, unprofessional, and rude. Be careful lady's out there this guy is violent. read more

I came to write a review for Mike and noticed that there are already tons, as is deserved!! I was running late to an appointment while trying to park my new SUV, Mike helped me out with backing it in and then made sure I made it to the appointment on time. Could not ask for better help, he's truly a gem!! read more

Mike took the time to locate a safe playground for my kids after a long appointment at the 450 Sutter building, preceded and followed by a long drive out of town. I really appreciated his time and consideration for my kids. read more

I had to take my wife to the Philippine Consulate and we live in Sacramento so had no clue where to park. We saw this parking gatahe directly across the street and met a guy named Walter (I believe) who explained that it was ok for me to sit in my car and wait as I was not allowed to go inside with my wife. He and another gentleman named Mike checked on me periodically and ran back and forth helping drivers park safely. They were wonderful and very caring. I didn't even ask the price until we were leaving because they made me feel safe and welcome. read more

Great garage! Especially Mike - he is awesome! He goes out of his way to help people safely get their cars into and out of parking spots. He always has a smile on his face and makes us feel welcome and well taken care of! Thank you Mike! read more

I recently parked at the 450 Sutter Garage when my mother visited the orthopedic surgery office there for a post knee operation visit. Mike, one of the attendants, went out of his way to help us find a handicapped space. He held off oncoming cars and helped us navigate into the space. He held the door for my mother, called the elevator for us, and was extremely courteous and helpful. He went above and beyond the usual responsibilities, and that's the reason I will continue to park there again. Kudos to Mike! read more

I parked here a few days ago and everyone was so kind as I was pulling in, making sure I was guided to a spot. Even when I came back at 9 pm, someone helped me scan my receipt and made sure I was good to go. The sweetest thing was when I called after losing my receipt to see if I could get another Nikola personally made sure to help me out. I am so grateful for their service and I would definitely recommend this garage if you are in the area! read more

Mike helped us park our car. He was extremely helpful and he had an amazing upbeat attitude. He was friendly and went out of his way to assist us. He seemed to enjoy his job and that is hard to find these days. He was even helping people navigate in and out of the tight parking stalls. Sutter Garage is extremely lucky to have such an exemplary employee. read more

MIKE IS THE MAN. best service. Would recommend any day. Easy and quick. Usually parking is a pain but not today!

Mike was very friendly and attentive. Our parking experience was fantastic. We are visiting the area from out of state and we're unsure how parking with a disabled placard worked. He was very patient and sweet. He directed us to the available disabled spots and stayed near our car to answer any questions we may have. When we were on our way out, he walked us to the elevator and made sure we knew how to get out before we left. 10/10 experience. read more

This Is my favorite garage in San Francisco. The valet guys are great and I've never had any dents on my car. My car is always safe and I know my tires will be used as a toilet if I parked it on the street. I never go to any other garage and I would highly recommend tipping your valet . These guys run up and down the ramps so give them a couple bucks for doing this and taking care of your car!!! read more

I used the 450 Sutter garage to get to a physical therapist. The staff in the garage, especially Mike upstairs, have been exceptionally helpful. Also, parking spaces are slightly wider than other garages in the area. read more

Very worth the convenience of parking at 450 sutter (or anywhere near Union Square!). The garage is very well staffed, so I was very comfortable leaving my car there. I worked with Mike who helped my family (including infant) park in the most convenient spot! read more

Mike is the best. When he saw I had a handicapped passenger he quickly directed me to a better spot and opened the door for easier building access. read more

10/16/23. Fantastic staff; all are friendly, professional and helpful. A special shout-out to Mike who provided above and beyond help in the handicap parking area today. read more

We live in the suburbs and do not park in parking garages much. Yesterday, we had to go to SF for a doctor's appointment. We parked at the Sutter garage. Excellent staff. When we checked in, the attendant was very pleasant and told us the procedure to park in the garage. We drove to the next attendant who showed us where to park, and actually helped us into the spot. He told us where to go to get to our appointment. After our appointment, we just drove down and paid the cashier. The wonderful staff made our stressful drive in SF a little better. read more

I was actually going down to my doctors office at 4:50 Sutter to get a knee replacement surgery a man named Dr. James Chen. If you wander down this way, you'll notice that you can't park on the street and if you do park on the street you'll get your car towed and it will cost you more than what you think you saved so I suggest strongly that you might want to park in the 450 garage if you go down there There's a guy named Mike is fabulous he'll take care of you and all the rest of the crew that works down there. They're all great people and they do one thing park your car in his watch out for it. Thanks for listening. See you there. read more

We got great assistance with handicapped parking from Mike. Not just help parking , but he was vigilant in keeping the path clear of traffic when we left the car. read more