They say they close at 7 online and on the ticket. The attendant told me they would close at 6:30, which was already annoying. Then I show up at 6:25 and find that the garage is closed, my car is locked inside and no one is picking up the phone. read more

Been a long time customer. The owner yelled at me and told me to f off after I request he not put my keys on the hood of my car. He the proceeded to follow me on foot, harassing and yelling at me. This guy had a complete meltdown and almost tried to start a physical altercation with a customer while screaming at other patrons throughout the engagement. I took my car and left. Strongly cautioned against using this garage. read more

Portside garage is a great value for 12.00 per day if you arrive prior to 9:00 a.m. Problem: today they told me my honda pilot is an oversized vehicle and it would be $25.00. read more

I had a chance on observe how badly parking staff treats the cars. While I was waiting for my car, I was seeing that the parking garage employee was driving my car way too fast through the garage and he was not even trying to slow down on huge speed bumps they have in these garage. Instead of driving customer's cars slowly and carefully, he was basically destroying the car by driving very fast (15mph) through steep and high speed bumps that people would usually drive at 3-5mph. I noticed that the parking staff was driving the cars of other customers in similar extremely indelicate manner. He was driving my car like that in front of me - I can only imagine how much worse they drive customers cars when customers don't see it... read more

When I started working at my current company, right next door to the Portside Garage, it was a no brainer to park there for the convenience. The prices are definitely reasonable and competitive for monthly parking in San Francisco. I had zero complaints, but I did leave for a month to use a crappy "valet" service that my company's benefits had an agreement with at a reduced cost. Let's just say that I got what I paid for, for that less than a month of usage. Then, they had the nerve to increase their cost by almost 200%! It was so terrible that I demanded a refund and contacted Portside right away. As usual, every single person I've dealt with at Portside has been and continues to be impeccable with their service. They are friendly, reasonable and accommodating. This garage is also located very close to some great restaurants like Epic, Waterbar, Palomino, Boulevard and AT&T Park for concerts and games. I'm not quite sure why people write such crude reviews, except that maybe they had a bad day. I have been a customer of theirs for almost 10 months now. The only reason I would ever cancel my monthly parking is if my company moved locations. Even if that were the case, I would still park at Portside when I'm near the area. Since I started working at my current company, there have been numerous windows broken for the street parking almost daily, but I never worry one bit, because Portside is extremely safe with plenty of cameras around and gated during the wee hours. read more

I park at Portside monthly. Location is quite convenient and price is actually reasonable for SF. But the best part of the garage is the staff. Theres one guy named Jessie he is absolute awesome. When i leave my keys with him i feel confident i can get my car back intact. I have noticed he drives with care, and is always courteous and polite. With so many garages to choose from, the staff usually sets the business apart from competition, props to Portside for hiring professional staff to care for our cars and going above and beyond in customer service. read more

Portsidegarage.com redirects to their yelp page...which would make sense if you didn't have 1.5 stars... In any case, I was paying $300/month for the privilege of parking outside in a designated spot where birds would shit on my car. The shit was fine, but what was worse is that if I didn't arrive to the office early in the morning, they would let other people park in my RESERVED spot. I would then have to go to their office downstairs, and they would tell me that "our accountant will call you about refunding you for the day..." but of course I would never get a call. tl;dr, this place sucks. read more

Worst garage ever!!!! I parked my car for a work conference and specifically told the attendant is be picking up late. He said no problem, we're open till midnight. When I showed up in the evening I was surprised to find the garage closed, the attendants gone. After calling them several times , all the manager could say was sorry and come back in the morning. It apparently didn't matter that my house keys were with my car keys and they also had my transportation home. Nicely done team! read more

I moved to Portside last year and I love this garage. Patrick and his staff are wonderful. They are kind, curious, and very professional. No matter how busy they are, and believe me they get really busy, the attendants are always friendly and ready to take care of my car. If I could give them 10 stars, I would. read more

Parking in San Francisco can get extremely pricey, but I love using Portside because they're actually affordable. And even with the lower price, I still feel safe parking here. The staff is reliable, and I know that if I ever have any concerns, I can count on them to address my needs. read more

Looks like a covered garage but must have an outside area where they park the cars. They returned my freshly washed car with bird poop on the windshield and vegetable debris and dust all over. Valet only. read more

I am appalled by the horrible reviews this garage has been getting. I have parked all over this city and can say with much experience that these guys are fantastic. I have been using them for 2 years now without any issues. Management is always promptly helpful and I know my car is in good care while there. read more

Host Parking/Portside Garage rocks! I cannot say enough about the team that runs this facility. They always go out of their way to commodate my needs, are always pleasant no matter how busy they are and work super hard to keep things running smoothly. I have never had a reason to complain and highly recommend them to everyone for short or long term needs. read more

If it was possible to give them a negative star, I would. They are horrible horrible people. They yelled at me for leaving early, and drove my car with the parking brakes on. It's worth paying a little extra to deal with better customer service and have your car be protected. read more

I have been using this garage for quite some time now and have never been disappointed. Patrick and his team are very professional regardless the time of day especially around game times. Keep it up! read more

As a woman, I look for safety and cleanliness in a parking garage. Portside Garage (Host Parking) is that place and then some. The employees are courteous, efficient and conscientious in how they treat the customers and the vehicles. I found out recently that this is a family run business which is why they take such pride in their work. Great parking destination. I strongly recommend. read more

I think of all the garages I've ever used, this one's my favorite because of Patrick and his team! They remember my name and they're always very professional. Keep up the great work guys. read more

I have had used this garage for the last 6 months and like the management and overall garage maintainance and ease of use, unlike some big garages which take forever to get your car out. Was frustrated at one occasion because of some of the crew acting up on a rainy day due to huge rush and refusing parking when I am a regular , but Management stepped in and resolved the issue. I would give the garage overall good , run by nice friendly crew. Go for monthly or prepaid and should have no problem. read more

The staff at this garage have been great every time I park my car here for business. The service is exceptional and I always feel that my vehicle is safe and secure! Kudos!! read more

I have been a resident of Portside for 6 years. This note is to recognize Patrick and his staff for their friendliness, professionalism, and efficiency. THANKS FOR MAKING SAN FRANCISCO PARKING EASY. read more

I like this Garage because their price for a 24/7 spot is the best in SF downtown and it is more safe than parking in one of those "Impark" outdoor parking lot that I used to park. Those Impark parking lots have people broke into the car many times, so it is best to park indoor. The parking folks there are cool and they are very helpful most of the time. The only drawback I have is the spot can be very tight and sometimes if you park near the pole you can't really open the door because the pole blocks half way. Overall nice indoor parking with 24/7 spot available with very good price. read more

Portside Garage is my favorite garage in San Francisco. The staff is professional and friendly. The rates are the best in the area. Great for weekday ballgames at AT&T. Convenient walking distance for SOMA, Ferry Building, Embarcadero, Financial District and some of the best restaurants in San Francisco. Easy access to and from the Bay Bridge and Peninsula. It's safer than parking on the street. And no worries about parking meters and potential parking tickets. read more