Very clean climate control units. The non climate controlled units are also great. Very safe,…read moreaccessible, and no bugs or critters. Staff is friendly and very professional. Monthly rents, ideal solution.

My husband and I were traveling from MI to Gainesville Raceway in Florida for him to race. The axle…read morebroke on the trailer in Gainsville and we had to get a new axle. We ended up taking the trailer to Texas Trailer Repair. They were not sure how soon they could get an axle, so we had to store race car while we waited. The trailer recommended StorQuest which was only a couple miles away. The woman at the front desk was so kind and helpful. She found a unit that worked perfect for us. She took care of all our concerns and said not only is the place gated, well lit and has security cameras, she also keeps a close eye on those going in and out. She said it's a very safe place and we need not worry about the car. There was a special going on the first month, so we only had to pay $30 and if we stayed longer, the second month would be $128, which is very reasonable. We ended up only needing the unit 5 days and when my husband picked up the car she asked him to call and let her know he got back home safe. Sandy is one of the sweetest customer service workers we have ever met. Can't say enough about how pleased we are. Mike & Ersella W.

Friendly, helpful staff. I locked my keys in my car and someone waited, past closing time until…read moreroadside assistance arrived. Reasonable rates. I have a 10x10 climate controlled unit, that comes to $122.00 a month with tax. Public restroom available.

Fantastic!! - The staff is extremely professional and friendly and the facility is kept in top…read morenotch condition. The area is safe and secure and I had no qualms about visiting the storage center alone and or in the evening. I had need of additional storage for close to 3 years and when I was able to move my belongings to my new home, the items I had in storage had no dust and or bugs/spiders or mold present on or in the storage unit. I comment on this as I had used another local storage center and it was climate controlled as well and was faced w/mold, spiders/bugs on my furnishings. Again, 43rd Street Self Storage is the BEST and the cost of storage was very reasonable!!

Great customer service at the actually location!…read more The manager is very accommodating. When I toured the facility a representation was made to me that ended up not being within Devon's policy. The manager worked out a compromise with me to meet my needs as I had made my decision based on that representation. I will say, if you are on a time crunch, call the day before to ensure everything is in order. I encountered an issue on my "move in" day. I was told my code to enter the building would be working by my move in day but it was not. When I arrived I could not access the building and no one was on the property. I called what appears to be a corporate line or call center and they were rude and unhelpful. I had to wait for at least 30 minutes before someone arrived to remedy the problem. I was also paying movers by the hour during this time when I had to wait. If you only have to deal with the site then you are good to go, but if you have to deal with anyone offsite you will probably be disappointed.

Dirty, lock code doors dont work. Termites on flatbed cart and in Units. Bugs destroyed many of my…read moreitems.

Do not buy a unit from these people. The management has no compassion , are vrry unfair and WILL…read moreNOT WORK WITH YOU NO MATTER HOW HARD YOU TRY, and have greedy owners. Go somewhere else.

How rare is it to encounter truly stellar and selfless service in Gainesville? That's what I got at…read moreGainesville Self Storage. For 4 months I rented out a small storage unit. It's a bit out of the way on NW 53rd ave, but was one of the better deals in town. Be aware that there is no security gate and I hope they change that. But there are always cops around this industrial part of town, probably speed trapping people. The guy who you rent from is a very good hearted man. I was late a couple of times and even a whole month late once and he never hassled me and more surprisingly didn't charge me any extra late fees. Can't say that they do this for everyone, but I was just a random customer. They never tried to hassle me to get a larger space, just gave me what I needed, no fuss, and were always friendly. As honest as they come.

This is by far the worst business I've ever had to deal with. Would give 0 stars if I could…read more You can only access your unit from 10am - 5pm, Monday thru Saturday, however this information is posted nowhere. Their customer service is directed to a call center in another state. What kind of storage unit restricts access like this? How is a working person or student going to access their belongings when you can't go after work or on the weekends? They give you a "gate code" to trick you into thinking you can access your unit after hours but the codes don't even work. Not only are the times absurd, 75%+ of the units are located upstairs and there is only one elevator that works as the other is broken. If this wasn't bad enough, I got a unit over the phone and was given a price and when I got to the building the price wasn't honored and they had no idea what I was talking about. Do yourself a favor and go literally anywhere else. You'd be better off storing your things on the side of the road.

Truly and honestly the worst company I've ever worked with. I called customer service when I was…read morehaving issues with payment and move-in and certain representatives would be so rude. When it was time for move-in I came to the lot and there was no one at the front desk. I called customer service to ask when someone was going to arrive and they gsaid they were probably "walking around" and when I told them I had to clock into work soon they gave me an attitude and put me on hold. I had to wait 45 minutes to move-in and all I got was attitude throughout the day and the entire process. I was just looking for a storage locker to keep my things until I move back into college but I would never work with this company again. I don't recommend getting a locker here, it truly is not worth it at all.

I hopeU-Haul will forgive me for saying I did not expect a trailer rental business to be so…read moreexcellent. I picked up a trailer here and was astonished at the helpfulness, friendliness and professionalism of the staff. (On top of that this place is the Disney World of U-Haul as it is very clean and spacious).

One of the best U-Haul experiences I've had before. Rented a cargo van and TJ was really helpful…read moreand polite to work with. Clean and well stocked store. Definitely will use them again in the future!

This facility is clean, the staff is helpful, and the site is secure. I highly recommend this…read morelocation if you find yourself in need of additional storage.

I kept my stuff here for about 6 months in an outdoor 10x10 unit. You really can't beat their…read moreprices (especially the promotional prices) and as long as you pay your bill (I liked the online bill pay option) you never have to worry or even think about your storage. I would have liked it if there were an area where you could dump large items, but otherwise I was very happy with my storage experience.

Pat is a great guy, always reachable by phone, and gives you a great deal. Facility is well-kept,…read moresecure, and very convenient, especially if you're downtown. Dealing with Pat was, by far, my best experience with a storage unit.

This place is great! I would definitely recommend this place to anyone looking for storage! Great…read moredeals and customer service! The storage facility is secure and up-kept and I feel comfortable leaving my belongings there.

Having done business here in the past, I returned to find that while the facility has transitioned…read morefrom Personal Mini Storage to iStorage, the caliber of the staff remains the absolute benchmark for the industry. I recently worked with Joseph, whose dedication and professional integrity truly define "above and beyond" service. I was traveling from Ocala after work to finalize my move-in. Despite managing three different stores that day, Joseph committed to meeting me. Even though he was delayed by traffic and pushed past official store hours, he kept his word and arrived to ensure I was taken care of. What impressed me most was his foresight; during our phone call, while I was en route, he enquired if I had a lock. Because he identified that need in advance, we were able to handle the transaction as soon as he arrived, allowing me to secure my unit immediately. Facility Highlights: *Proactive Service: Joseph anticipates needs rather than just reacting to them. *Cleanliness: The facility is spotless and professionally maintained. *Security: Well-lit and orderly, providing peace of mind for after-hours visits. *Value: The pricing is remarkably competitive for the Gainesville market. It is rare to find this combination of personal accountability and affordability. Joseph is a credit to the iStorage team and the primary reason I continue to recommend this location.

From the owner: iStorage offers convenient, affordable self storage units in Gainesville. If you're looking for…read moreeasily accessible drive-up storage units, indoor climate controlled units, or secure vehicle storage, you'll find a home with us. Our well-lit facility features extended hours and wide aisles for convenient, easy access. Rent with iStorage at 8825 NW 13th St today and see why our cashless facility is ideal to suit your storage needs. iStorage is an NSA Storage brand and facility.