Friendly, helpful staff. I locked my keys in my car and someone waited, past closing time until…read moreroadside assistance arrived. Reasonable rates. I have a 10x10 climate controlled unit, that comes to $122.00 a month with tax. Public restroom available.

Fantastic!! - The staff is extremely professional and friendly and the facility is kept in top…read morenotch condition. The area is safe and secure and I had no qualms about visiting the storage center alone and or in the evening. I had need of additional storage for close to 3 years and when I was able to move my belongings to my new home, the items I had in storage had no dust and or bugs/spiders or mold present on or in the storage unit. I comment on this as I had used another local storage center and it was climate controlled as well and was faced w/mold, spiders/bugs on my furnishings. Again, 43rd Street Self Storage is the BEST and the cost of storage was very reasonable!!

Great customer service at the actually location!…read more The manager is very accommodating. When I toured the facility a representation was made to me that ended up not being within Devon's policy. The manager worked out a compromise with me to meet my needs as I had made my decision based on that representation. I will say, if you are on a time crunch, call the day before to ensure everything is in order. I encountered an issue on my "move in" day. I was told my code to enter the building would be working by my move in day but it was not. When I arrived I could not access the building and no one was on the property. I called what appears to be a corporate line or call center and they were rude and unhelpful. I had to wait for at least 30 minutes before someone arrived to remedy the problem. I was also paying movers by the hour during this time when I had to wait. If you only have to deal with the site then you are good to go, but if you have to deal with anyone offsite you will probably be disappointed.

Dirty, lock code doors dont work. Termites on flatbed cart and in Units. Bugs destroyed many of my…read moreitems.

Do not buy a unit from these people. The management has no compassion , are vrry unfair and WILL…read moreNOT WORK WITH YOU NO MATTER HOW HARD YOU TRY, and have greedy owners. Go somewhere else.

How rare is it to encounter truly stellar and selfless service in Gainesville? That's what I got at…read moreGainesville Self Storage. For 4 months I rented out a small storage unit. It's a bit out of the way on NW 53rd ave, but was one of the better deals in town. Be aware that there is no security gate and I hope they change that. But there are always cops around this industrial part of town, probably speed trapping people. The guy who you rent from is a very good hearted man. I was late a couple of times and even a whole month late once and he never hassled me and more surprisingly didn't charge me any extra late fees. Can't say that they do this for everyone, but I was just a random customer. They never tried to hassle me to get a larger space, just gave me what I needed, no fuss, and were always friendly. As honest as they come.

Have had a unit there for over two years, manager Kimberly has always been amazing and very…read morehelpful. I've never had a single issue. It's a company unit and if anything, delivery drivers are the worst! Kimberly and her team are always finding my packages in other people's units and either holding them for me or putting them into my unit when they have time. Above and beyond 10/10.

This is by far the worst business I've ever had to deal with. Would give 0 stars if I could…read more You can only access your unit from 10am - 5pm, Monday thru Saturday, however this information is posted nowhere. Their customer service is directed to a call center in another state. What kind of storage unit restricts access like this? How is a working person or student going to access their belongings when you can't go after work or on the weekends? They give you a "gate code" to trick you into thinking you can access your unit after hours but the codes don't even work. Not only are the times absurd, 75%+ of the units are located upstairs and there is only one elevator that works as the other is broken. If this wasn't bad enough, I got a unit over the phone and was given a price and when I got to the building the price wasn't honored and they had no idea what I was talking about. Do yourself a favor and go literally anywhere else. You'd be better off storing your things on the side of the road.

My recent experience with U-Haul was extremely disappointing, and I would not recommend their…read moreservices. A few days before my rental, U-Haul asked me to transport one of their trailers for a promised $100 payment. However, when I arrived to pick up my truck, the offer was suddenly withdrawn without explanation. My rental was scheduled from May 31 to June 2, 2026. When I arrived at the location where I had made my reservation, the representative did not introduce themselves and simply informed me that my truck had been moved to another location, wasting my time and requiring an additional trip. At the second location, another representative failed to explain the rental process and placed a $100 hold on my card without mentioning it beforehand. The truck was delivered with only a quarter tank of fuel and the check engine light already on. I immediately called U-Haul to report the issue. My original drop-off location was Daytona Beach, but when my plans changed, I called ahead and informed U-Haul that I would be returning the truck to Gainesville. Only then was I told that changing the return location would alter my contract and increase my charges. This was never explained when I picked up the vehicle. Despite returning the truck a full day early, U-Haul kept my $100 deposit, told me I owed an additional $37, and has now sent another bill for approximately $67 while threatening a $30 late fee if it is not paid promptly. The lack of communication, surprise charges, poor customer service, and constantly changing information made this one of the worst rental experiences I have ever had. I left feeling misled and frustrated, and I will not be using U-Haul again.

I hopeU-Haul will forgive me for saying I did not expect a trailer rental business to be so…read moreexcellent. I picked up a trailer here and was astonished at the helpfulness, friendliness and professionalism of the staff. (On top of that this place is the Disney World of U-Haul as it is very clean and spacious).

This facility is clean, the staff is helpful, and the site is secure. I highly recommend this…read morelocation if you find yourself in need of additional storage.

I kept my stuff here for about 6 months in an outdoor 10x10 unit. You really can't beat their…read moreprices (especially the promotional prices) and as long as you pay your bill (I liked the online bill pay option) you never have to worry or even think about your storage. I would have liked it if there were an area where you could dump large items, but otherwise I was very happy with my storage experience.

Pat is a great guy, always reachable by phone, and gives you a great deal. Facility is well-kept,…read moresecure, and very convenient, especially if you're downtown. Dealing with Pat was, by far, my best experience with a storage unit.

This place is great! I would definitely recommend this place to anyone looking for storage! Great…read moredeals and customer service! The storage facility is secure and up-kept and I feel comfortable leaving my belongings there.