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Port Arthur, TX

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440 Event Center

5.0 (2 reviews)
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Ask the Community - 440 Event Center

Holiday Inn Express & Suites Port Arthur Central-Mall Area - Home for the night

Holiday Inn Express & Suites Port Arthur Central-Mall Area

(19 reviews)

$$

First of all, this hotel is in the same parking lot as a mall with a movie theater and a Target…read more There are so many food options nearby such as a Luby's, Tequila's Mexican restaurant, Chili's, Bayou Cafe, and there is a Walmart across the street. Some of these are also within walking distance. I'd recommend Schooner's for the delicious seafood. This location gets 5 stars from me. Secondly, I've stayed here many times because this is where my husband stays for work. I love how they offer a free full breakfast every morning which usually includes eggs (or omelets), sausage, biscuits and gravy, cereal, bacon (sometimes), all kinds of breaded options, milk, juices, a pancake maker, etc. Skip the orange juice because it doesn't taste great. They also have fresh fruit like oranges and bananas. They also have a pretty nice gym but no weights, unfortunately. You'll find a bicycle, treadmill and a elliptical. I've never used the pool but I do like the fact that they offer free cookies after 4PM, Monday through Friday. The rooms are very clean and comfortable although I took off a rating because the bed was as hard as a rock. The AC also kept the room nice and cool which I'm thankful for because it was 90 degrees when we stayed. It comes with a mini-fridge, microwave, coffee pot and sink. All worked find and the fridge kept our food cold enough. The water pressure was fantastic which is a huge plus for me. If you're prone to noise sensitivity, ask for a room on the fourth floor. We stayed on the top floor, away from the elevator and we slept like babies during the day. I'm surprised at how quiet this hotel was. It was a blessing for my husband who usually works the night shift at the plant. The staff was extremely friendly and helpful. I'll be back. I love staying here.

I stayed here from Thursday to Saturday morning. This overall has been frustrating. There was a…read moresmall bug in my room first night. The person at the counter was rude and unfriendly. Wouldn't even say hello or respond to a simple greeting. When I came back after being gone all day I stopped at the counter for toilet paper and towels so no one would have to come up nor have to go to room on 3rd floor then come back down. I was told I had to go up, get any used towels, bring them back down, wait in line, then I could get new towels. That's is stupid and horrible customer service. I was trying to make it easy but this is insane. You want the dirty towels then send someone up to get them. I did it once. I can't see me staying here again, then I had to put them in a bag given to me. There is a sign in the room to call down for anything you need. I didn't try but do not believe that to be true. Some minor things, the channel list is partly incorrect, the TV sometimes goes pixelated. Really the bed is okay. Breakfast is better then similar places. The employees I and my family spoke to were unhelpful and rude. When my other family members were getting ready for noon check out the cleaning crew hung out around the rooms and even went into my sister's room three times even after being told not to. Truly disappointed in this as i have had some good experiences with holiday Inn. There are a ton of hotels in this same few block radius You have options. Choose a better one.

440 Event Center - venues - Updated October 2026

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