Well let me say this I'm actually originally from San Diego so I'm a talker and end up meeting one…read moreof the buttologists think her name is Crystal she's also from San Diego just all around good people very helpful definitely would recommend this place to anyone that appreciates good bud and good customer service

I have been a loyal customer for 3 years, making weekly trips as I drive 45 minutes from Idyllwild…read moreto buy their products. I work 8am-8pm EVERY day, and often have to get there right before they close. Tonight I regrettably got there 6 minutes before closing, as I have done before (I always know exactly what I'm going for so I don't linger and take the employees time), but they had locked their doors and wouldn't answer the phone. I am EXTREMELY upset and disappointed. I am never going to this location EVER again and they'll be lucky if I visit the other one. I'm looking for another store IMMEDIATELY. One that keeps their doors open for the time they say they will. ON A SATURDAY NIGHT. I'm PISSED.

I love this little shop...(: it's cute and cozy definitely makes up from other huge spots and…read moredefinitely makes you feel comfortable with asking questions and buying things. They definitely don't rush you. Prices are very reasonable and affordable. If you want quality items they work with you and they're giving family owned vibes, not corporate greed. They definitely have bundle deals and sometimes 25% off days. Either you can shop peacefully or be quick pick-ups. Flower, carts, disposables, edibles, wax * A lot of brands rotating in/out. The edibles are the best for me definitely good to try them out.

Some dude who works here with glasses at night he truly is a horrible budtender unwelcoming just…read morebad energy this location needs better staff the other location the main one that's where it's at great energy nice budtender welcoming all that I only go to this one when I don't wanna make the drive but imma just start goin to the main store cause bro seriously fucks up my mood anytime he's there he needs to do better

The Budtended - Alondra was not familiar with the products and gave me the wrong pre-rolls. I…read morementioned a couple of times - No Infused... California law does not permit refunds & management provided maybe a discount on the next order - nope!. $25.00 wasted plus the $3.00 tip. Management- please train your bud tenders & if they don't know the product - learn it..

Their house brand flower is . I went in looking to try something good but decently priced. An…read moreindica, not a hybrid. I said this like 3 times. The clerk told me their house brand was a solid goto and was on sale. The clerk recommends a Gelato (which I later found out is a hybrid with 20% sativa) . Initially upon rolling my first J, were chemical smells coming from the flower and the smoke smelled like cigarettes. I would like to know what they soaked or sprayed their flower with since they claim to grow it in lake Elsinore. I plan on writing a letter and making an official request. I also want to have the flower I bought tested.

The people at s&s vibes are so very helpful so considerate their prices are very competitive if not…read morebetter than many of the other dispensaries and I want to say that everyone should stop by there and check them out cuz they are the best

I'm extremely disappointed with both the product quality and the customer service during my recent…read morevisit. We were sold a product labeled as "premium flower" (West Coast Cure), yet the packaging was already partially open at the time of purchase. Once opened, the product was noticeably dry and did not reflect the quality expected at that price point. When we called to address the issue, the staff member we spoke with was dismissive and unwilling to escalate the concern to a supervisor. The tone was unnecessarily defensive and unprofessional, which only made the situation worse. This experience raises concerns about both product handling and customer service standards. Customers should not have to question whether sealed products have been compromised, nor deal with resistance when attempting to resolve a legitimate concern. By the way, we did try a small smoke test and it tasted like dry, mid-grade backyard weed--definitely not what you'd expect from something labeled as premium. I would strongly recommend that management review both inventory practices and staff training moving forward.

I like the location they picked it's perfect and not too far from where I live; I also like how…read morethey don't have loud music. They have lots of flower to choose from and they also have a selection of edibles to choose from. They have something for every type of budget. Better than Blazed Utopia.

I bring my girl there and she loves it. Every time we visit the staff is tremendous, welcoming, and…read moreknowledgeable right down to the doorman. Products are fantastic and the vibe is great. I highly recommend this place. Great staff, great product, and great vibe. Bravo A/O!

I've been getting a certain strain for a while now, found they had it at this place so took a…read morelittle drive, and purchased 2 of these. Unfortunately got it home and the quality is way different from the usual, so I called them to see if I could return the unopened one. I was informed they have a no returns policy, despite this not being listed anywhere. Furthermore, this place is incredibly expensive compared to other shops. I won't be back.

It's going to be hard to leave a review without sounding a little over the top in my praise but I…read morecan't help it. I'm excited that I have finally found a smoke shop Who employees people who absolutely care that you get the exact product that you want. I've only just started visiting dispensaries and smoke shops in the last six months and I have left every other shop feeling like I either bought something that I felt pressured into buying and wasn't at all what I went in there for or was told that something worked one way and it turned out to not be that at all, or I Ended up paying twice what I should've paid because the shop knew they were the only one that had the item. But then I walked into Paradise smoke shop on Esplanade in Hemet. And I left there so happy and so satisfied with my experience that I really can't imagine ever going anywhere else again. Jordan was so nice and so patient and really listened to what I wanted and help me find the exact product that was perfect for me. He took the time to explain how it would work and what each one did and really made me feel like she cared that I was gonna walk out of there happy. And a big fat shout out to mow, who I believe is probably the owner. I not only found a couple of products for myself but I was able to buy a couple of really cool items for a couple of friends and Moe gave me a really great really fair deal and I am happy to say that I am a 100% loyal Paradise smoke shop Customer. Seriously people don't waste your time going anywhere else these guys will go out of their way to be sure you are getting exactly what you want at an amazing price!!! You guys rock Paradise Smoke Shop!!!

This is the type of place that bro you to death when you spend money, but the first time you have…read morea problem they act like they don't know you anymore. I bought a pack of Backwood True wraps faithfully for almost a year. The one time I complained about opening a pack to find no wraps. They could have just gave me another pack. I brought the empty pack in the store and they made a phone call, (spoke in a different language) sounded Chaldean. Anyways they couldn't exchange it and said I can get it half off. My problem is I'm a regular customer that never complained. Even when they would sale stale wraps, wraps with little holes in them. I Never once tried to return a tobacco product and understand that they have a policy. But if you're a loyal customer I feel you should be well taken care of if the product they sold you is faulty, no good , or just wasn't in the packaging. Plus the inside of the packaging was clean. No tobacco residue, nothing, all paper. Grrrrrrr. Had me upset, I just knew they was going to take care of me. Especially after all the transactional conversations. It's cool though. I hope it's worth the bad review. Horrible business, inadequate customer service. I can't believe they offered me half off my next purchase. After all the money I spent with them. I'd rather pay a bum every week, to defecate on the door handle and have little buddy that opens the store to clean it off. It already smells like urine and trash by the door. Parking lot is always filthy. If you have to go to this store, make sure you don't touch the door handle or door for that matter. Use your foot or some gloves.

Dry products all the time at this dispensary. And the bud tenders are haters. They get mad when you…read moretell the truth about their products I only tell it like it is.

I went here for the first time and a girl with glasses helped me. She was the sweetest cutie…read morepatootie she made me feel very welcomed as all the right things they have great deals here they got it love love love will def go their again !