Paul was great! Our water heater broke Friday night and we had a new one installed the next day by…read more11am. Great communication. Would definitely use again.

I had my water heater break. I had a local plumber come out and he gave me a very high quote and…read moresaid he couldn't just swap out the one I had with a replacement but had to do a major change. I called Excalibur and they said this wasn't true. They could install a similar model of tankless water heater to the one I had. Their quote was almost $2000 less than the other plumber. I since had an HVAC company come out for something else and mentioned I had to change the heater recently. I told him what I paid and he said that was honestly a good price. Excalibur seemed honest and helpful and they were able to come out first thing the next morning and get my heater replaced. They did a good job and the new unit looks better installed than the original. They also gave me advice on how to maintain it and what maintenance I could do myself to descale it etc so it doesn't break again. Overall happy either way the service even though overall it was expensive it was still less than other quotes I got.

We needed gas and water line work for insurance purposes…read more Carlos and his coworkers did a great job for us. Great communication, punctual, good follow up with dry wall repair. Great work for a good price.

Carlos was excellent - showed up on time, super professional, and didn't even charge me for a job…read morethat he completed perfectly. Highly recommended!

Ryan came out promptly within the pre-arranged window of time to investigate our toilet, which was…read moreburping intermittently following some recent water shutoffs in our building. He inspected it thoroughly and determined that there was no issue - most likely some air in the pipes following the shutoffs and resulting plumbing work. On that basis, he didn't charge us for the inspection. I was also really impressed with the safety precautions the company took. Before our appointment window, they texted me a picture of Ryan so I could be sure of who I was letting into my home. They also checked whether we had any pets during the initial booking call, to avoid sending a plumber who might be allergic. These are fairly small things, but they did a lot for our peace of mind. All in all, we were impressed, and would happily call on Discount Plumbing again for future needs.

I was very disappointed with this company. I thought, incorrectly, that the would be cheaper than…read moreothers. First, they took two days to get back to me on a problem that was on-going (toilet would not stop running) When they did, they sent a techniciant (Lazlo) who was curt and tried to upsale me. For example : He said it would tak $600 to fix, and when I asked him how much to just replace the toilet, he said $1300. Money is tight, and he showed no empathy in that regard. He told me he would need to be paid immediately, rather than sending me an invoice. And he was not friendly, or particulary sympathic to the cost I may be facing. He said he had to pull out the toilet to repair it, and the labor of that and replacing it would be a lot of money. I let him go, and called Advanced plumbing. They were here in a matter of hours (vs the two day wait from Discount) , came and fixed the problem without pulling out the toilet, to a total charge of $300. I've learned over time that a lot of these guys are trying to scam you and run up the bill. My advice is to shop around, and certainly don't deal with a serviceman who is less than professional, trying to increase your spending, and generally gives you a bad impression. Obviously, Discount plumbine (a misnomer) is off my list.

The project was to replace about 20 feet of underground water pipe from the sidewalk to the…read morebuilding and about 30 feet of water pipe inside the building. Happy with the communication, the bid, and the work for the project. Thanks.

Outstanding Experience with Fast Response Plumbing…read more I contacted seven different companies to get estimates for replacing my sewer line and house trap, and from the very first conversation with Tim, I had a great feeling about Fast Response Plumbing. After speaking with him and researching reviews on Yelp, it became clear that this is one of the top plumbing companies in San Francisco for this type of work. Not only were their prices competitive, but I also saved thousands of dollars compared to some of the other estimates I received. Customer feedback played a major role in my decision. While a few other companies on Yelp appeared to have similar ratings at first glance, a closer inspection revealed many reviews (sometimes hundreds) were filtered or removed and not counted. That raised concerns about the authenticity of their ratings. In contrast, Fast Response Plumbing's reviews appeared genuine and consistent, which gave me even more confidence in choosing them. I'm extremely happy with the results. Every aspect of the project exceeded my expectations: * Competitive and fair pricing * Excellent communication throughout the entire process * Smooth permit handling with no issues * Expert concrete restoration after the excavation work * Outstanding craftsmanship and attention to detail One thing that particularly impressed me was that they installed a 5-inch sewer trap instead of simply replacing the existing 4-inch trap. That thoughtful upgrade will make any future servicing much easier and demonstrates their commitment to doing the job right rather than just meeting the minimum requirements. They also made payment easy by allowing online credit card payments, which was a nice convenience. Honestly, I struggle to think of anything they could have done better. From start to finish, the team was professional, responsive, skilled, and genuinely committed to delivering quality work. They went above and beyond every step of the way. If you're looking for a trustworthy plumbing company in San Francisco for sewer line or house trap replacement, I highly recommend Fast Response Plumbing. Thank you to Tim and the entire team for a job exceptionally well done!

We've gotten help from Boris twice, first for a complicated toilet removal and second for another…read moretoilet fill valve and flapper replacement. Both times Boris was super responsive and offered fast high quality work. Pricing is also fair. If we ever have major plumbing issues (hopefully not), I'd definitely be calling boris first.

Boris knew exactly how to fix my water filtration system. I had another worker spend hours and…read morecouldn't solve the problem. Boris quickly identified the issue, changed the placement of the unit under my sink, and was done in 2 hours what this other guy spent 5 hours on without even fixing. True professional! Would highly recommend

Hired Water Heaters Only to replace a water heater in Hayward. Often the truest test of a quality…read morebusiness is how they perform when things do not go well. In my case, I have quite a story of having to go five days without hot water because the unit I received was defective. The day after the install we found the tank had shut down. After a reset and restart done over the phone with the installer assisting, the unit failed again, a short time later. The next day which was a Saturday, another technician came out to swap out a heat sensor which appeared to be the problem. While changing out the part, the tech noticed that insulation near the assembly had burned, and ash was present. He vacuumed it out and restarted the unit. It made a horrible noise, and he spent a half an hour on the phone with the manufacturer tech support trying to diagnose the problem. The noise eventually went away and he finished the repair. Unfortunately the machine shut down again after we got one warm shower. I called on Sunday, and explained that I was no longer comfortable with the unit being in our house and I wanted a replacement, of a different maker. Without hesitation they agreed, and Monday morning, after acquiring a, more expensive model of a different make from a supplier, we got a replacement installed, at no additional cost. These problems are rare, and not the fault of the installer. I could not have asked for a more timely and considerate treatment as a valued customer of this business.

UPDATE: Following my…read moreoriginal post, General Manager David reached out early the next morning to understand what went wrong. He promptly dispatched a supervisor, Steve, to inspect the unit. Steve went above and beyond from the start, successfully reigniting the failed water heater and troubleshooting the permit issue. The inspection issue was due to the local code requiring runoff to be routed outside rather than into the crawl space. Wanting to avoid drilling through my front porch, Steve proposed using a workaround device (FloodStop or Watts 210) and proactively reached out to the city inspector for approval. Once the inspector confirmed that a Watts 210 valve met code, David coordinated a return visit for Steve to replace the unit with a Bradford White model and install the approved valve. Steve did a beautiful job with the new installation, expertly redoing the piping and leaving the indoor cabinet completely clean. Best of all, I can finally take a hot shower without worrying that the water heater is going to die on me! I want to extend a sincere thank you to David for listening to my concerns and focusing on a real solution, and to Steve for his outstanding expertise, proactive communication with the city, and top-notch craftsmanship. All the fixes, including additional parts and labor, were provided at no extra charge. While the initial experience was stressful, the management team truly stepped up to make things right.

We had them come to update 2 bathroom sink faucets and 1 kitchen faucet and replace a broken…read moredisposal. Turns out all the pipes and valves associated with those were old and filled with decades of gunk. So we had everything replaced per their recommendation, which they thoroughly explained before proceeding. They even showed us the pipes after they disassembled so it was clear they badly needed to be replaced! Their pricing was transparent, and we were offered options before they proceeded on the different jobs. Workers (Edgar, Daniel, and one other tech) were friendly, knowledgeable, professional, and left our place clean. They responded to my work request incredibly quickly. They arrived on time, and I appreciated a heads-up notice when they had an ETA with the names and photos of their technicians. That made me feel safer. I'm very happy with the work they did, and it's great knowing that they have a 2-year warranty on their work. Thank you!

We had someone from Genteel Plumbers come to fix an old shower. They fixed it temporarily and then…read moretold us the real fix would be over $15k and we needed to replace the whole shower. We got a second opinion and they replaced the part for under $1k. Update: they refunded us and were very nice. It may have been a mistake / we will see how long the current fix lasts for

I've dealt with plenty of contractors over the years, and Chosen Rooter & Plumbing is one of those…read morecompanies you're genuinely happy to find. I own a classically restored Victorian inn in San Francisco, so plumbing work can get complicated quickly. Chosen Rooter understood that. They diagnosed the problem carefully, explained the options clearly, and respected both the age and character of the property while getting the job done. Daniel deserves special recognition. He exceeded my expectations and added value every step of the way. He communicated exceptionally well, anticipated issues, explained what he was finding and why it mattered, and never made me feel like I was being sold something I didn't need. Professional, knowledgeable, transparent, and respectful of the property. Chosen Rooter has earned my trust and my future business. Five stars.

I had had a positive experience with Chosen on a previous job and called them in getting a quote…read morefor a repair. They was responsive in getting a fair quote promptly for the repair. The technicians, Justin and Joshua, were very professional and communicative while they worked on the replacement of an exterior pipe, explaining the process of the task. They completed the job by the end of the day. Chosen was responsive in fixing a pipe that was askew after the job was completed. I would call them again.

Showed up on time got the job done quickly - no fuss no muss. The guy knew his stuff.read more

We found a leak in the wall near the ceiling on Labor Day weekend. Called Discover Plumbing and…read morethey made an appointment the following day, sunday. Jorge Lopez was the technician showed up an hour early and was very professional from the initial greeting. After trouble shooting to narrow down where the problem was he was able to fix and repair the pinhole leak in the incoming waterline. He had to remove parts of a cabinet and remove some Sheetrock to access the leak. All done with minimal mess and cleaned up after the job was done. I cannot thank Jorge enough for his work ethic and professionalism throughout this job. He is a great representative for Discover Plumbing and Rooter. Thank You!

We have been using Plumbing Pure for over eight years now. We love them and are happy to have found…read morethem! Albert has been our main technician for the last two years. He has been amazing.

We were extremely pleased with the work that Plumbing Pure guys did in our house. We had our water…read moreheater failed on us and didn't have hot water for two days and any water for one day and then inquired if we could replace our regular water heater for the tankless water heater The next available day the plumber came, assessed the situation if the tankless water heater would work, prepared the installation site, invited the electrician for next day and after the electrician did the required work -- by the way, recommend the electrician as well!..-- then the plumber finished installing the tankless water heater It was so beautiful. We admired it for like several minutes! Those new shiny copper pipes So the new tankless water heater was of course a little bit more expensive but the heating happens almost instantly, it happens more gradually, in a pleasant way, and we are saving already on the water and gas, and also we have saved space and now we installed the vacuum cleaner charging unit in the same closet and we can put other long cleaning supplies there. I think this review explains a lot about the beauty and efficiency of the tankless water heater, but the guys were so amazingly efficient and good and kind and relentless at finishing a huge amount of work in the same day-- and just accepted the geometry of our old house They were proud of their work in a good way -- it was important for them to do a thorough job no matter what. I highly recommend and would invite them for any other plumbing or electrical work.