I called this morning about my air conditioner making a rattling noise. Eric and Jordan came out…read morebefore noon and had it fixed in about an hour. Super nice and professional.

St. Paul Lutheran Church/Early Childhood,Groves, Tx. I am a…read moretrustee for the above church and have been associated with Air Solutions Inc for more than 10 yrs. I am basically responsible for maintaining all the HVAC equip at this church. We have about 80 tons of AC equip in these facilities. I have used almost exclusively Air Solutions for our needs. I have found them to be very responsive to our request/needs. Their personnel are very professional/efficient. I have also determined that Air Solutions of Groves are most competitive for HVAC services in Jefferson County Tx. I do not hesitate to recommend Air Solutions of Groves for any of your HVAC needs! Don Abel, Chairman of Board of Trustees for St. Paul Lutheran Church, Groves, Tx. email dca6600@att.net

Highly recommend this company, my subfloor's needed to be replaced and flooring and they did an…read moreamazing job! Had communicated the whole process along the way and the outcome was amazing and way better than I originally imaged. They take proud and the work and insured it was done correctly. I will def remain a loyal customer for any future repairs.

These guys are quick, know their stuff and get the job done without delay! Thank you for coming…read moreout right away and getting our pump replaced and everything going again?

I had family over this weekend and a course the toilet backed up, I called K-Jon and they were here…read moreless than an hour and out of here less than 20mins, and the party was back on. Thanks K-Jon you guys are the best I'll will definitely use K-jon again in the future.

This is a fake business. They are using my home address as their address'. When I called to ask why…read morethey kept hanging up and giving me the run around. They are not a real business. The caller was clearly lying and said that it was a glitch, but their website uses our home address. It is a scam.

I had this company come out to check out a switch that went bad, as well as replace some others…read more  They were extremely prompt, but unfortunately I had a last minute emergency and had to cancel right before they showed up.  They were extremely accommodating about the emergency and rescheduled. For the actual appointment, things went just as smooth.  I had actually gotten an incorrect switch and they took the time to explain why it wouldn't work and what I should get to replace it.  The other installs and checks went smooth as well, and they were in and out in a flash. I wouldn't hesitate to reach out to them again.

Always responds quickly when my AC needs serviced. That is always appreciated! Started with them…read moreearly in the pandemic, always gets the job done! They've replaced parts, they've replace the outside unit when necessary, & they've done service checkups. Good people, good company!

Quick service and very affordable! Very quick to get out to your house without waiting days for a…read morerepair.

chose this company specifically because their Google listing advertises free estimates. I could not…read moreafford a service call fee, so this was a deciding factor for me. The HVAC technician came to my home under the understanding that this was a free estimate. After the visit, the technician called and quoted me $429 to check the leak and cover labor, stating that everything else would be covered under warranty. Based on that explanation, I agreed and paid the $429. Shortly afterward, I received an emailed estimate for an additional $2,437, on top of what I had already paid. This was never clearly explained beforehand and felt extremely misleading. When I called the company, I spoke with Drake, who was polite and professional. However, I was disappointed that the manager would not speak with me directly. I could hear the manager instructing Drake on what to say instead of addressing my concerns personally. I was later told that the charges were for a service call and the equipment used to find the leak. While I now understand that a service call and a free estimate are not the same thing, that distinction was not made clear prior to confirming the appointment. Customers should be explicitly informed of any charges before a technician is dispatched. This experience was frustrating and disappointing, and I feel misled by the company's advertising. Transparency is critical, especially when dealing with costly home repairs. The manager, Brandon, later called and stated that after reviewing the recorded call, he understood where the confusion occurred. However, the only resolution offered was to credit the $429 back only if I proceed with the repair through their company. I do not believe this is an appropriate or ethical way to handle the situation. A refund should not be conditional, especially when the confusion stemmed from unclear and misleading communication. For transparency, I was informed that calls are recorded. What I found concerning is that the call had already been reviewed before I even formally raised my complaint, which suggests this is not an isolated issue. Based on my experience, I would strongly advise others to proceed with caution when considering this company. The owner promised to send me the recorded call of where I misunderstood but once he saw my review he called me to argue with me about the review and said he will no longer send the recording. I promised him that if he sends me the recording and I am wrong I will remove my review but he declined. Which proves my Point that this was intentionally done.

Happy with service. Technician John was very friendly and serviced my upstairs unit and explained…read morehis findings and what all he did. Big Fish communicates well with customers on scheduling and calling before they arrive.