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405 Express

3.4 (10 reviews)

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CVS Pharmacy

CVS Pharmacy

3.1
(10 reviews)
2.5 mi

This is the worst pharmacy in the country! I had been a CVS customer for over 20 years living in…read moreanother state so naturally I had my prescriptions filled near my home once I moved to Washington State! I don't see how they stay open. Most recently their incompetence put my health at risk in filling a prescription. After that I transferred every prescription to another pharmacy. Customer loyalty isn't worth my life.

I'm not impressed with CVS at all. Whenever I call in a prescription to be refilled, I get a…read morerecorded message letting me know it's on hold waiting for me. Obviously, I know this because I called it in. Secondly, it borders on harassment when I get a recorded message EVERY DAY until I pick up my prescription. Can we say overkill? it's ridiculous. Plus, there has been once when I called in a prescription (two days in advance) and when I went in to pick it up, all I get is a blank look and the person telling me, "We never received a phone call to get that prescription refilled." Bullshit. I always call in my prescriptions at least 2 days in advance. Sometimes 3 when they need a doctor's authorization. I told the person that I need it right now. I'm not leaving without it. Today, I picked up 2 prescriptions. I complained, once again about the recorded messages. I've called in twice before complaining about this. But apparently, they don't listen. So, when I told the lady this, all I get as an answer is, "well, we don't have any control over that". Once again, I call bullshit. So, because of this, I plan on taking my business elsewhere. Then I won't have to deal with ineptness and the constant recorded message about picking up my prescriptions every day.

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405 Express - convenience - Updated June 2026

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