Fantastic Service!Great price and fast, efficient service! I was planning on running around to all…read morethe different places just to get my vehicle stickers replaced after the glass swap, but he took care of it all right there for me. Highly recommend!

1 STAR -- SAVE YOURSELF THE HEADACHE AND GO SOMEWHERE ELSE!!…read more This is by far one of the worst customer service experiences I have ever had with a business. At first, the owner was extremely friendly and accommodating because he wanted my business. Once he had it, that completely changed. The friendliness disappeared, and so did the professionalism. I was told the windshield replacement would take 3/4 hrs, called 15 minutes prior to 4 hrs and was told it was going to be done by the time I got there. I arrived approximately 30 minutes later, expecting the vehicle to be ready as promised. It wasn't. I was then told I would have to wait another 20 minutes. When my wife explained that she didn't have additional time to wait because we had specifically been given a completion time, the owner became argumentative and disrespectful toward her. Instead of listening to a customer and acknowledging that they had failed to meet the time they promised, he talked over her and treated her like her concerns didn't matter. The way he spoke to and treated my wife was completely unacceptable. There is no excuse for an owner or man to behave that way toward a customer. Then we discovered damage around the windshield area that wasn't there before the vehicle was brought to the shop. When we confronted the owner about it, instead of taking responsibility or even making a genuine effort to resolve the problem, he denied that his shop caused the damage and told us to prove it and that they don't have insurance. Think about that for a moment: you take your vehicle to a professional shop, they perform work on it, you discover damage afterward, and the owner's response is essentially it wasn't us" and "we don't have insurance." That should tell you everything you need to know about how this business handles accountability. And the situation became even more disturbing when I confronted the owner about the way my wife had been treated. He claimed he had only heard about the incident from the supervisor. That was simply not true. He was there and was personally involved in the conversation. So now we're dealing with poor customer service, damage to a customer's vehicle, refusal to accept responsibility, and lies from the owner himself. This isn't how a reputable business should operate. A business owner should stand behind his work. He should respect his customers. He should take responsibility when something goes wrong. And above all, he should be honest with the people who are paying him. We experienced none of that. The problem isn't simply that the windshield replacement was a bad experience. The bigger problem is the attitude, lack of accountability, and complete disregard for the customer once they already have your money. Businesses in our community should be held to a higher standard. The values and business practices we experienced here are not values I believe should be supported or rewarded by our community. I would strongly encourage anyone reading this to take your business somewhere else. There are plenty of businesses that will treat you with respect, communicate honestly, and stand behind their work. If I could give zero stars, I would. Owner is a crook and a disrespectful prick.

I bought my 2004 car from the attached dealership in 2005. I really love dealing with this service…read moredepartment instead of others because I know I wont be taken advantage of. I know what I will pay ahead of time. Andre is the liaison I deal with back there and he gives personalized service. He knows his long time clients. He always treats you like you're the most important person he is helping. It takes the stress out of the equation. Car repairs, especially big ones are never fun, but I know it will be done right. They warranty their work. There is a shuttle to drop your car off and take you home. There is a GM rewards program to get a little cash back for loyalty. Thry mail us coupons regularly. When it's time to buy again, I will get a GM to make using that shop easier. They work on my Ford too, but occasionally it has to go to a Ford dealership for bigger things. They do Nitro for tires and oil changes and tire checks are quick. People assume dealership always equals expensive. In our experience it means done right the first time at fair prices. We took our Saturn once to three places and were so frustrated that despite all these visits and repairs and big money...the car still died or didn't start a lot. GM dealership had it diagnosed and repaired before we could get home. It was a seven dollar cable. We had spent hundreds at other shops.

This business gives exceptional customer service. I stopped by on Thursday, discussed getting…read morerunning boards on my truck, and by Friday morning they were installed under 30 minutes. In addition, overhearing their conversations with other people, if they can't help you, they know who can. They obviously have a huge network that all work together for the customer. Their building looks a bit unassuming from the front, but once you walk in you can tell they know their business. I would recommend them to anyone as they are knowledgeable for truck needs. My entire experience with them was positive!!

This family-operated business really does care about their customers and strive to offer a quality…read moreproduct. This company was recommended to me by Glass Doctor because I had an odd request: Tint these new windows that were not installed in my project truck. The existing windows had one missing, one plexi and the other two? The old tint was curling up because the tint didn't extend into the gasket/weather-stripping and the windiws nested very deeply. Also, the gasket was pushing too hard against the seam. We wanted to put windows in because the truck was open to the elements and we wanted to get them tinted before we did that. Although It wasn't their normal procedure, and they really did wish I could bring them the truck (t wasn't running) they agreed to tint the windows for me. They educated me on their product, helped me pick a shade and they didn't just do it for me. I heard them counsel a couple different people while I was waiting and everyone got true input and honest input and not everyone got the same input. The owners had opinions and they recommended what they thought was best for the vehicle that they were working on. They took their time and did a good job and when they delivered the windows they helped me pad them appropriately so that they would travel well in my car. They gave me extensive instructions on how to install the windows to ensure that they would not get scratched. Because the windows weren't in the truck, but were identical, the tint-guy Thomas gave me his cell number so I could text him pictures of the truck so he could see the orientation and produce "2rights and 2lefts" Fair price, good communication. I know if you work with them you'll fell the same

I was on vacation with my family, and our check engine light came on at night and most auto repair…read moreplaces were closed. Luckily for us they were still open. They did a diagnostic check, and found that it was an issue with a sensor. They found the problem, fixed it for us, they were friendly, they worked quickly, and stayed open late when we really needed them.

Went out of his way to figure out what the issue was even though he didnt have to. I knew my car…read morewas hard to figure out even though i intially thought it was just a simple regulator job. Did special test even though i didnt ask for them just to make sure that things were working properly. As well as doing a test drive in the beginning to figure out the problem and in the end to make sure the issue was resolved. I give 10 stars. Ive never seen a mechanic go out of their way to help someone so much especially in the dark. And then when it got tougher didnt say quits took the challenge so the vehicle could get taken care of. Thank u centex I sure will refer u to everyone i know

I appreciated the attention to detail, the quality of the work performed, reasonable price, the…read moreexplanation of the work to be done and the friendliness that Mario provided for some items that needed to be taken care of on my Porsche Boxster. This car is my 'baby' and Auto Euphoria treated it as such like I have done since new in 1998.

The service tech did not perform a service on my 2010 BMW but informed did refer me to someone that…read moredid...they also have consistently been 1000+ dollars cheaper on my quotes between them and EuroTech for the same job. EuroTech did a fantastic job previously but they have to much business and came off a little disappointing in my conversation and told me to sell my car it wasn't worth repairing...I have my car the repair is 2000 dollars verses their 5600 dollars...nuff said...I have been with them for the last 8 years but never distrusted their price until last year and this one both time AutoEuphoria beat them. The same level of competence for a cheaper price...I have dropped at least 26k there in that time 13k just last year and not a fan of any attitude at that price.

What a great experience! Super affordable, no fuss, no muss! Couldn't be happier with our new…read morewindshield!

Great price! $150.00 less than SafeFlight. Haha. Great…read moreservice! Couple of things though, yet I totally recommend this business 100%! 1 - They could have done a quick vacuum to remove all of that glass dust left on the passenger side seat and pretty much everywhere on the starboard side. 2 - Their point of sale (POS) system prompted me with a tip option. Is that a thing these days; to tip one's mechanic/ glass installer? Overall though, I am extremely pleased! I highly recommend!

I question how they recieved good reviews. I was greeted with annoyance. Ever get that feeling…read moreyou've just walked into an establishment where your "kind" isn't envited? Well I got from more than one employee. It's life, I'm used to it but I guess I'm glad their disposition showed so I can take my money elsewhere. Shame..

Someone keyed my "new to me" 2021 maroon Explorer on the passenger door and front fender within the…read morefirst 2 months I had it. A month later a suicidal cottontail jumped in front of me when I was going about 75 mph and broken my headlight. We contacted our insurance made our arrangements with Epperson. My car was ready in 4 days and looked like new again, inside and out. They detailed the inside too. It looked like a new car. This the second time we have used Epperson Paint and Body and highly recommend them.

I recently bought a new vehicle. The vehicle I signed for had some body damage on the back left…read morebumper. The pearl white paint was gouged out, and on a bright white car, that's a pretty painful eyesore. I bought the car from Hertz Car Sales in Killeen and they assured me they would fix the damage. They had me sign a "We Owe" form where they would essentially allow me to bring my car back to their lot and they'd repair the damage. When I brought the car back, they had a contractor work on it, but he didn't improve it at all. So my salesman sent me to the International Collision Center in downtown Killeen. I'm glad he did. Of all the vehicle maintenance I've had, this was easily the best place I've gone to. The place is a little hard to find--it's a small business that opened its doors in 2016 so it appears to still be working on its outreach--but once I was in the door, the customer interaction was world class. After a few phone calls, I scheduled a time to bring my car in. When I made it there, I was immediately greeted by the owner. His name is Lenny, and in speaking with him for a bit before I turned my car over, I learned very quickly that this guy has spent a lifetime working hard to provide several good services for his customers. Lenny's worked in the automotive industry for the majority of his life and recently decided to start his own business. He's done a great job so far. On top of the body work I needed, I decided to get my windows tinted, too. He said, "Yeah, we can tint your windows, man. We can do pretty much anything!" He talked a lot about honesty with his customers and how important it is to keep it real with them. He got to know me and seemed genuinely interested in learning about his clientele. I appreciated that a lot. It definitely helps that he's an attractive and charming guy who actually smiles for a change, too. By the end of the entire transaction, the eyesore was gone and the windows were tinted. He also charged a very fair price for the work and gave me a lifetime warranty for the window tint. In the future, I look forward to keeping in touch with this team and helping them spread the word. Lenny made me feel comfortable and kept it real. I think that's the kind of service we're all looking for when we need a helping hand.

They pulled the old switcheroo and left me with a dented up hood. A blurry roof. And pocketed all…read morethe warranty $ then acted like it was my fault. Everything they touched of mine was messed up. Replying to Lenny's cover up. No one told me it was paint only. Yall knew I wanted the 10 small hail dents fixed before hand. I thought you were gona fix my hood. Fair compromise I think. Since you dint have to do the roof. I told you before we started I would split cost on dents. $500 and you said that was not enough. So I'm right back where I started with a messed up roof and a messed up hood. How is that fair. Then yall wouldn't even talk to me. The old bait and switch. And another thing why would you disrespect the part of the vehicle by painting it with dents in it. Being the owner of a body shop. I don't get it.