My sister in law ordered an arrangement...she lives in New York State. I sent her a picture of the…read morearrangement and she said that is not like the picture that I saw...for one thing, there were 4 roses instead of 6..She was going to call and complain bur she said "I know they are going to say substitutions " There were no substitutions that I could see. She wrote " I am so tired of being taken of advantage of"

Ordered a succulent gift and it was nothing like the online photo and didn't even have succulent…read moredirt in the planter. They put a few rocks but it was evident they just shoved a few succulents in a bowl and delivered. Terrible quality. Tried to call when I saw it but no one ever answers.

10/10 recommend. Hi! Very unsure and ever-changing- mind-Bride here; I went to Pawlaks Florist for…read moremy bridal bouquet. Prices were very fair and the best quote i received by far. The staff were amazing. Shana took her time during my bridal bouquet consultation and helped talk me through all my inspo pictures and was very honest about what would hold up in reality and what wouldn't. She even took me into the back and showed me their fridge with different floral to help me pick and see my vision in real life versus Pinterest Brain fog. The fact that they kept me up to date in the process and told me to and let me call and check in made me feel very confident in them and comfortable. They helped me turn my dream bouquet into reality and i couldn't recommend them enough.

An adjustment needed to be made to a pick up order I made. Supe nice & pleasant, stunning flowers…read moreeverytime. My favorite florist!

I ordered an arrangement for my sister. It was delivered the same day and my sister said they were…read morestunning! Nice to be able to order online from across the country a have the service and quality you would hope.

I called from California for a flower delivery to my daughter who moved to Vermilion The owner…read morewas so kind to send me to a very nice florist who delivered to the area where my Daughter worked That is Great Customer service When I visit Ohio I will l make it a point to go get an arrangement from Botamer The woman on the phone was so gracious They should be your First Call .

I've ordered several arrangements from Brecksville Florist as my Aunt lives local, and I am out of…read morestate. Always beautifully done, and I always get a call confirming the delivery. My Aunt is 95, and they are very accommodating to her availability. Thank you for your part in making my aunt's special day a happy one!

I would like to thank you for such an excellent service that you provided me today on the phone. I…read morewas struggling to put in an online order with a bigger company but somehow as I was led away from their website and I happen to find your number. Calling from South Korea with the time zone difference can be frustrating but you were very friendly and warm towards me. Your customer service is amazing and took away my last minute, frantic search to deliver the perfect flowers for a very special occasion. An occasion that I wish I could be at person. Your arrangements blew us away and truly magnificent. Thank you for helping us make our day so perfect. You Rock! Next time I'll order ahead of time so I can get Peony which are her favorite flower. God bless you and thank you for making my day. I will be ordering from you again, I am sure!!

Wonderful florist in Ohio City. Her flower selection is great, the owner is super friendly. They…read morehost community events often, I went to a Taylor Swift themed one in the fall and came away with way more flowers than I was expecting. Definitely get your money's worth here.

I asked for a bouquet that was for a birthday but also had a winter holiday feel to it. They got it…read morejust right, on time, and made the recipient very happy!

Silver Fox was recommended to me by the funeral home my Grandmothers services were held. I am from…read moreLos Angeles and needed a trust worthy florist to create a few arrangements to be displayed at my grandmothers services. Silver Fox handled my request with the utmost professionalism and sincere care, especially since I had a unique request. The arrangements were delivered on time and were absolutely beautiful. I hope to use them again for better occasions, and strongly recommend Silver Fox for all your floral needs. PS. this was a 24 hour turn around! Thank you Silver Fox!

I went in on a Friday and ordered flowers to be picked up on Monday at noon. I was very specific…read more Said I would like a unique arrangement with yellow roses and purple flowers. The lady asked what kind of container, I said a nice box or anything unique but not a vase as my mother has a ton of those. I said I wanted it to be asymmetrical and have structure to it. She asked how much I wanted to spend. I told her I didn't know how much that kind of thing I'm asking for goes for. She just stared at me. So I threw an amount out to see what she'd say, I said "I don't know, $100?" She was all to happy and rang me up for $100. I went on Monday at 1pm. Upon walking in I saw a different older lady and two younger ones sitting at a back table doing nothing but chatting. One younger girl came up and I told her my name for an order. She went in the cooler and came out empty handed. Went somewhere else. Came back empty handed. Then she goes to talk to older lady and comes back and says the yellow roses just came in 5 minutes ago and my arrangement is not ready. Wait what!??? So I showed up an hour later then I said I would and you have nothing? And NO ONE CALLED TO TELL ME THIS!? So the older lady came up and she seemed all nervous and jittery and she told me to hang on they'll make it now. Oh great, I'm sure that's going to come out great now that you're rushing. So I politely said I'd wait even tho I was not happy. Then she comes back to tell me the yellow roses actually did not get delivered!! And now she said they'll get some somewhere and they'll even throw in a few extra roses and a couple of balloons and they'll deliver it within the next few hours. I was really concerned now that I was not going to get what I wanted so I said that. She got kind of rude and snapped back some of the things the other lady had wrote in the notes on Friday. Ok. So. They did deliver in about 2.5 hours. However, it was NOT an arrangement by any means. It was basically 1.5 dozen roses stuck in a clear glass vase (you know, the thing I didn't want), and a few extra filler things that looked thrown in randomly to make it look asymmetrical! Very poorly quickly done. NO EFFORT was put into this. It is definitely NOT unique! I showed the original lady on Friday about 10 pictures of ideas. I can tell you this looks NOTHING like the arrangements I showed her. I will never trust them again!

Trying to "go local" during the coronavirus pandemic, I decided to find a local florist to deliver…read moreflowers to my ill friends. I came across Countryside online as it seemed to be the only one in town. While the website is a bit clunky, it does have quite a large collection of photos featuring arrangements for every occasion with prices ranging from $40 to a couple hundred. I was impressed with the selection. I was able to choose my arrangement and pay using PayPal online, which is very convenient. After I submitted my order I realized that I had completely screwed it up! I had entered the incorrect address and there was an error in my phone number! I found the contact email on their website and emailed them, letting them know what the correct address and phone number were. I also Asked them to give me a call to confirm the changes. I honestly didn't expect them to actually call back, and had planned on calling them the next day anyway just to make sure. Within a few minutes I received an email back from an employee who stated that they received the correct address and would deliver it no problem. I was impressed with how quickly I received a response! A couple days later, my friend sent me a text and a picture of the arrangement, which was so bright, cheery and extremely cute. Based on my experience, I highly recommend Countryside Florist!

She has always come through from my family and my friends from weddings to birthdays to…read moreanniversaries she has followed through and giving us the best flowers and treats and desserts that we can ask for always fantastic always reliable

Kitty and her team did nothing but ruin our entire wedding. She is very unorganized and got…read moreabsolutely nothing correct. She notified us that we must pay her everything in full, before the wedding, so we did, expecting a job well done and she did not deliver whatsoever. Please refer to the last review for more information on her completely botched job. If you want your event to be as you ask, stay far far away from her!! I wouldn't recommend her to anyone. 0/10 would never recommend.