The technician, Rebecca, was extremely pleasant, helpful & respectful. I was using a rollator & she…read moreeven went out of her way to come outside & open doors for me. The service was very prompt. The facility was very clean & spacious. I would definitely use them again & highly recommend them. The difference in level of service compared to Island Imaging on Hilton Head was night & day.

Quick service for a CT Scan. The facility was clean and employees were pleasant and helpful. They…read morefiled with my insurance and no co-payment was required. I would definitely use them again based on this experience.

I feel very comfortable with Dr Perez. All if the staff are extremely knowledgeable & friendly…read more I've been going for years and would recommend them to anyone.

Crap service and terrible staff, they are super rude and unprofessional. Dr Perez is very…read moreknowledgeable but good luck getting ahold of anyone or any follow up with labs . Very sad on how they run this place they are in need of some major changes and updates w technology and overall running the business .

This location took over 2 hours for a scheduled appointment. The staff mentioned only having 1…read morenurse... somehow that turns into our problem. A BILLION dollar company that doesn't have a backup plan, Can't inform their reserved guest that the are understaffed & notice of rebooking if needed. Unacceptable care

I wish I did not have to leave any stars because they deserve none. The lab completely messed up my…read moreresults or sent my doctor someone else's results and since that occurred, I have been sick and I'm having a hard time finding a doctor who will take care of me. I cannot function. I cannot work because of the sickness this has caused me, so I will lose my job, but I promise, I will spread the word about them on every platform that I can. I have called and spoken to several supervisors, promised to receive a call back and notthing. I finally got in touch with Karen M., Senior Quest Experience Support Liaison. Well, this Karen states she will return calls, emails, text messages. She has returned one and told me she would reach out to the medical director and get back with me ASAP and it has been a week now. I've tried to be nice and I've tried to explain that I believe we all can make mistakes and I just need theirs corrected and I explained what I needed. I suppose I'm not important enough to them, but I will make sure they remember my name at every location that I've ever seen them at before this is all over with. People have died because they have sent in the wrong results or miss handled the specimen. All I asked is for them to own up to their mistake so I can get my treatment and feel better. So please, if you're a smart person, stay away from them because if not, you're just playing a game of Russian Roulette. They are playing with my livelihood and my well-being. They have so many suits against them as it is, you would think they would step up and do the right thing. Only good thing I can say about them is if you work for them you're probably golden because they don't wanna own up to what they have wronged.

Hubs had knee surgery here for a torn meniscus. The employees were very friendly and helpful. The…read morefacility was very clean and they are still requiring masks & social distancing. We were veey happy with the service here. They had my hubby in at 7AM and ready to go home by 9:30AM. Dr. Gavin did the surgery & we were pleased with him also. We highly recommend this facility if you need outpatient surgery.

Bluffton-Okatie Surgery Center is a great place to use if you are having an endoscopy or…read morecolonoscopy. Dr. Louis Bell is very knowledgeable with many years of experience as a gastroenterologist. He also takes the time to address your questions and concerns. The staff is friendly, courteous and efficient. I left the Bluffton- Okatie Surgery Center feeling confident in the care I received. Excellent all the way around! I will definitely recommend this facility. Keep up the great work!

This is not your normal walk in Doctor office. I have spent my entire life disliking doctors and…read morehospitals alike. Elizabeth Rose changed my mind. She is awesome. Someone else commented that she is only a PA and not a real doctor so she isn't qualified. Well, she has always taken care of me like no one ever has. I will follow her wherever she goes... She's kind, respectful, listens extremely well, and just seems like a real person! Love her.

I went to Novant Urgent Care on September 24, 2026, and unfortunately, this will be my second and…read morelast visit to this location. When I arrived, I was told there would be a wait, but no one could give me even an estimate of how long. There were only three other people in the waiting area, so I expected the wait to be reasonable. I was asked to pay my $30 copay before I was even called to the bs immediate attention and that emergencies can significantly affect wait times. My concern is the lack of communication. Had I simply been told at check-in that there was an emergency/trauma situation causing a significant delay, I would have had the information I needed to decide whether to continue waiting or seek care elsewhere. So I left after three and a half hours, $30 out of pocket, still feeling horrible, and without receiving any medical care. This was especially frustrating because this was my second visit to this urgent care. My first visit was in July for a UTI. I was prescribed a five-day course of antibiotics. My urine culture results were not provided to me until five days later--after I had already completed the entire course of antibiotics. I subsequently returned in September with the same symptoms, only this time they were worse. I understand that urgent care facilities can have unpredictable wait times and that emergencies happen. What I don't understand is the lack of communication with patients and the delay in receiving important test results. Three and a half hours is a significant amount of time to spend at an urgent care, particularly when there was no indication at check-in that the wait could be that long. If I had been told upfront that there was a trauma patient causing a significant delay, I could have made an informed decision about whether to stay or seek care elsewhere. After two visits, both involving significant frustration, I will not be returning to this urgent care. Patients deserve timely communication and enough information to make informed decisions about their care.