Why you should take your business somewhere else:
I recently exchanged an empty propane tank for a full tank at the Burrard Chevron. I always have 2 tanks - one as a back-up for the BBQ.
The propane tank sat on my deck for 2 weeks, unopened. I was out of the country the second week and when I returned I noticed that the propane tank still smelled of propane and was lighter. The tank was clearly leaking.
I took the leaky tank back to Burrard Chevron and asked to exchange it. But the manager refused to exchange the leaky tank because I had not returned it within one day. The tank says: No refunds - Exchanges Only. Nowhere does it say that leaky tanks must be returned within one day for an exchange.
To make matters worse: he refused to give me an empty tank to replace the one that I exchanged!
So now I have to buy a new propane tank and the total cost to me is about $100 (the cost of the propane in the leaky tank from Burrard Chevron; the cost of a new propane tank; and the cost of a propane fill).
You can buy gas and get propane at a lot of gas stations. So take your business somewhere else. The customer service at Burrard Chevron is terrible. read more