3D smoke shop is one of the best smokeshops I visited they have all the wants and needs and great customer service.

This smoke shop has a solid variety of products, including some harder-to-find items, which is definitely a plus. Prices are very competitive too. Unfortunately, the staff can be hit or miss--sometimes helpful, but often not very knowledgeable, which can make the experience frustrating. Still, it's a decent spot if you know what you're looking for. read more

3D Smoke Shop - Tobacco Shops Near Me - San Jose, California

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The service was fine my first visit to this smoke shop the owner was hella cool no problem answering any of my questions & I ended up spending a good little grip there! I go there again and ask some questions about the glass recyclers and vapes and couples other things but didn't end up getting nothing really besides some rolling papers. So I go there a 3rd time with my girlfriend to go look at some stuff again and see if they had any vape juices for my vape I have and not even 5 min in I ask the guy working there a quest about the bings and he flips out saying I was there the last time asking all kinds of question and did t buy anything? Like isn't that what customers do? Ask questions about there products & this mfuhh starts acting out having a B fit & says I ask to many questions and that if I'm not buying anything that I needed to leave the store!? Like tf I drove 20 min j is at to go to that specific smoke shop called 3D smoke shop to spend my money and the mf wanna act like that like it's too hard to answer a customer's question and says I gotta leave the store that I was holding up customers when I wasn't even in line and was looking around smh lmao goofy I never met that man before but the first by time I went the guy working was coo afuhh and he's there an o my reason I went back there, I wouldn't recommend going to this shop if your Guna ask questions about there products! Lmao bruhh a square fr! read more

Location is easy to access good prices and good verity for smokers and new products every time you visit

Mad overpriced. Everywhere needs a local smoke shop but these prices made it seem like the local joke shop. I was the only one in there and waited a few minutes to be helped while standing at the register. I came in knowing what I wanted. When I got helped I get that someone new has to be trained but the guy training was not cs ready. I'm all about local business and hate going to chains. Maybe the prices are because of the qtys they order for what I was buying. But the service needs some Upgrade. read more

So they removed my review somehow after leaving them a one star review on Yelp & Google Reviews. Well Im back here again to warn everyone not to come here :) I work as an event planner and came here to get hookah sets, multiple bongs, papers, and a whole bunch of supplies for my client. I came here about 2 years ago and was greeted by a female with a buzzcut with her male coworker. She was VERY friendly while helping me out at the store in picking my items. When she rung me up, she way overcharged me and by a few hundreds dollars. I was shopping in big quantity and she didn't think I'd notice. The price at first glance seemed to be right. Upon overhead and budget inspection, I realized I got scammed. I was way overcharged on my card. I did some research and came back a few days demanding a refund. I came in with the box of things I've bought, yes... a box. That tells you how much I spent here lol I called her and her coworker by name, which they started being very concerned as their tone of voice changed from aggressive "No refund we didn't overcharge you blah blah blah lies". At this point she was more concerned how I knew her by name and her co-worker when they didn't give me their names. Instead of adhering to my demands of calling the boss out so we can discuss this issue and come to an agreement, she kept asking "How do you know my name dude" with fear trembling in her concerning voice. I made no threats whatsoever. I was very cool, calm, and collected just wanting a fair deal without being scammed. They didn't give the boss/owner's number for OBVIOUS reasons of theft and deception. The employees here are very incompetent and should be replaced. The female employee repeated "How bout you leave me your name and number so we can get back to you." LOL what?!?! If I'm working for someone they want to talk to my boss I'm going to let them... unless I have something to hide. Her character is disguisting and Karma shall play a role in her downfall. When people do shady things like this it really says a lot about where they're at in life. The owner of the store worked very hard to remove my negative reviews because they won't admit to their faults. I will continue to let the public know this is unacceptable. Instead of contacting me and trying to make this right I never received a message or anyone reaching out. DO NOT SHOP HERE!! Take your business elsewhere read more

We bought some glass from here on a Friday. On Monday, the glass just broke randomly sitting on the table, never dropped or anything. Very poor quality glass. And we were sold fake sharp stone grinders. Don't trust this place. read more

3D Smoke Shop - Glass broke in 3 days, never dropped or anything. Perfect split on its own, just sitting on the table. Very poor quality. - Tobacco Shops Near Me - San Jose, California

Loved the staff. Helpful. Tons of stuff to choose. I went in for hookah tobacco and was not disappointed read more

Great pre-rolls here gets me high all the time. I love it here specially, on weekends for discounts. Unlike Caliva they be taxing way too much when I can get my shit here cheaper. read more

Bought a vape battery here on Saturday, charged it up and it won't turn on. Brought it in today and the guy behind the counter says they can't refund or exchange. Enjoy the $20 you stole from me read more

NOT A WASTE OF TIME. Very HELPFUL AND FAST SO YOU CAN GO ON ABOUT YOIR BUSINESS .. I love it. Most of time it seems as they already know what you want and need. 420 % $atifqction guaranteed .. RB read more

I have tried my best to steer clear if this place. They illegally price their cigarillos above the manufactures printed price on the package. The .99 cents Fiestas are priced at 1.49 and the 1.29 swishers are also priced at 1.49. I told the guy who rang me up that it is illegal in Cali to do that with tobacco products. He got angry and told me not to come back. All the glass is over priced and most of the electronic rigs and batteries are about double what they should be. The name brand glass was what separated them from the rest in the past but now they sell generic glass at the name brand prices. read more

Yet another poor display of customer service. Not too sure why people open a smoke shop if there forever going to be rude and push people out. Save your time in visit a better shop any of them are most likely better than this place read more

Nope, first off.. noone was wearing masks. The two workers were not and the three customers were not. I came for Hemp cigs not COVID. Limited selection, worker was abrupt and short. I have an issue if you don't follow county and state mandates and are touching products, handling products to clients and putting them back. Won't be back. read more

Amazing stuff however, how are you gonna sell me a water pipe & give me the wrong bowl piece? First you told me that you'd give me 2, the original one it came with and the bigger bowl I wanted. You NEGLECTED to give me BOTH bowls. & I'm happy you did because the first one broke w/ literally NO force. Cheap products. VERY CHEAP. If you're gonna stay open during quarantine then don't sell faulty products let alone tell someone your gonna give them something & purposely don't. read more

If you ever shop here look at your receipt before leaving the shop. Don't make the same mistake I made. They charge me for a Nic battery even though I did not purchase a battery pack. I only purchased 4 packs of Juul pods. Straight scamming people out here. Basically I paid an extra $43 for nothing. read more

Sold me the wrong stuff even have carefully explained to him. Wasted money, could listen better

I got the bowl separate but from the same place and it's super thick and has a deep bowl. Needless to say, I'll be a returning customer ! read more

3D Smoke Shop - Bought this lil bubbler here about a month or 2 ago. Hits perfectly! - Tobacco Shops Near Me - San Jose, California

This is my first and last time coming here. I came in to buy a diamond glass bong and was charged an extra $50 for a bong. When I had asked why the price did not match the shelf, the worker said he had made a store mark up. Wtf is a store mark up. read more

When I addressed a price issue with the employee he told me to shop somewhere else. Now the owner is calling me a lier saying it never happened. read more

Think it is CLOSED PERMANENTLY. I've been calling for over 2 hrs and it just rings and rings. I looked and they've been inactive on social media for over a year. read more

Prices are ok. Sometimes they give deals. Don't buy lil metal pipes. They all leak. Ive bought a couple of them. No more... NO RETURNS/REFUNDS EITHER!!! read more

good service but been selling dead nics to costumers

Check out this vape shop they are Amazing and I been going there for 3months.Just picked up (candy king) sour worms on ice & raspberry and dragon fruit ice tea (SVRF) vape juices and they are amazing check them out read more

Buyer Beware!! Don't come here you will scammed and over charged for your products! YOU WILL GET SCAMMED! DIRTY BUSINESS!!!! I came here on the night of 2/7/18 at 9pm looking for a plethora of items for my personal use. I was gladly helped by their conniving, cunning, scheming, and deceitful staff members. (Iris) I specifically want to give a special shoutout to staff member Iris (short hair, light skin, about 5'4, & speaks Spanish) for fooling me with her professional con artist tactics. She was extremely helpful with her deception in finding my products and ended up overcharging me on multiple items on the advertised sticker vs what I was actually charged. I knew I was going to be buying a good amount of products, so I initially asked for a discount if I were to buy all my products here at one stop. Iris smirked at me with fraudulent intentions in her soul and said she would gladly take care of me. We went through the motions as I bought a gas mask bong (Advertised as $39.99) and was charged $43.69, two Raw 24" challenger cones (Advertised as $24.99) charged $28.36, A sharpstone grinder (Advertised as 24.99) charged 27.29), 2 420 cleaner bottles (advertised as 7.99) charged 8.73. I also bought a bunch of papers and rolling supplies, but our crafty friend Iris noticed me on my phone calculator doing the math with the papers (I then felt like they were acting funny) so she didn't try to swindle me on the 5 zig zag ultra thins, 5 Raw king sized joints, 3 blunt cutters, box of Diamond Swishers(15 packets), and 3 booklets of filters. The one discount Iris gave me was for a $90 bong for $70, however it was way over priced for what I paid for this fake glass) I also bought a nail 169.99 (As advertised) electric dab nail and was charged $185 for it. They sold me on the perception that I was going to get a glass rig along with it, but I didn't. As I finalized my purchase, I asked for a receipt and once again, our master mind salesperson, Iris told me the receipt machine was broken and she couldn't print me a receipt. I told them I needed a receipt for a record of my sales, so I had her take a picture for me. Iris knew she overcharged me and was super hesitant to take the picture, but she did so anyways. She scrolled down past number 1 on the receipt so I couldn't see the first obvious scam without further inspection. (The $169.99 nail) Upon additional investigation, I went home and added all these items up and found out I got over charged. I went back to the store on 2/8/18 at 2PM and demanded a refund. Iris and her lovely coworker, (tall slim guy with a scrubby facial hair and greasy long 1980's style hair, who wore the same thing to work two days in a row) played dumb and couldn't come up with any better response than "Can you say that again bro?" "I don't understand what you're saying." I was extremely professional and never raised my voice once, I never used profanity nor did I make any threats. I came in with a beautiful and charming smile requesting for monetary compensation. I brought back all the items unused and unopened. With the store employee's enhanced vocabulary and classy word choices, they did not once help me solve my problem nor did they give me the business owner, Mr.Yaser Najiar's, phone number. They told me "You need to do more of your research BRO, can you please repeat that again?" Before I left, Iris printed a receipt out for me to write my phone number and name for the owner to contact me, but wait... I thought the receipt machine didn't work? Needless to say, I repeated myself 6 times and it wasn't going anywhere. I would never recommend anyone and their entire bloodline to ever come to this smoke shop. Find another honest business that will help you out. Don't fall for their smiles and "good deals", they won't give you any good deals, the only good deal I got here was a good deal of emotional stress and discomfort. If you must buy an item here because it's in walking distance, I plea with you to please get your receipt at every purchase. I will be telling all my family and friends not to come to this establishment. NEVER COME TO 3D SMOKE SHOP!! GO ELSEWHERE To owner: You need to reevaluate how your employees run your business and exterminate Iris for tricking people and stealing from the public. This is extremely unacceptable, you don't run a business like this at all. PS- To Iris, you know what you did was wrong and I know I'm not the first person you scammed. Karma and universe will take care of your lewd actions. Justice will be served and I do hope you one day realize the consequences of your actions. I hope you loose all the business and trust you once had in this community. No one should ever have to go through what I did and face this great deal of trouble. You are a THIEF, the lowest on the food chain. You will always be stagnant if you keep ripping people off. Your actions will give you the same results, unhappy and displeased customers. read more

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Just check the reviews in the past year. The shop has gone downhill quick. They don't care about their customers. Only making the cheap money. read more

False advertisement and the worst customer service. If you like to over pay for what they advertised, please be my guest and shop here.

Best shop hands down. Professional and knows their product. Customer service goes a long way with me and these guys definitely know how to nail it. I have bought from these guess plenty of times and each time I was able to get in and out with no hassle, no pressure, and completely satisfied with my purchase. Thx! I be back definitely. read more

3D Smoke Shop - Tobacco Shops Near Me - San Jose, California

They have such a large selection of pipes and bongs its amazing. They also sell oil burners which is kinda really cool. One thing i had a problem though; i was in the market of buying a new torch, when i came here the lady that helped me didnt know what she was really talking about. I asked about a torch that had something connected to it that i never seen, she tried to convince me it was a stand....a stand... for your torch... I later looked it up and the piece was actually meant for cigars.. yeah. But other than that awesome place. Also very good prices :) read more

I am a wholesaler that just called to offer our products and the jack ass hung up while I was introducing myself. I called back thinking we got disconnected. NOPE just another rude POS. read more

I came in about a month ago to purchase a cartridge battery that they recommended and it already went out, my cartridges last me more than the dang battery. I came in to talk to them about it and they pretty much said they couldn't do anything about it I dont want to spend 30 dollars every month for a battery that's ridiculous lol anyways I dont recommend to purchase any electronics here read more

This smoke shop is definitely a go 2 they have great deals & the customer service is awesome. They have everything you need! Great character themes for the bongs & dabbers read more

Come here all the time and always leave Satisfied! Been coming here for a couple months now ever since I found them on yelp lol. Every time I come I always go to the vape section and is always amazed of how much selection they have. Staff is amazing there, you'll always feel welcomed. Especially how much beautiful pieces they have all over the store. Definitely a place you need to come to if you looking from anything to Bong/ Dab pieces to vape pieces. You'll always find what you need here.! read more

Cool place they have a large supply of vaping items for being mostly a glass shop. I like to keep it straight the prices are decent some high some are perfect so what I'm saying is if your flexible and know what you want this place is great if your in the area. Oh yea if your getting someone a starter they have Smok sticks pretty cheap less than 40 I recall. Anyways take your ass on down if your around... read more

I went here a few times in the past an had horrible customer service , I was rushed an didnt get any of the help I was looking for . Now I go to the Smoke shop down the street lifestyle. read more

Great shop. Huge selection of bongs and pipes. Guy named Mike helped us out. Super knowledgeable and nice. Helped me pick out the right bong for me. Will definitely come back. read more

This place looked cool online. When I gave them a call to see if they had a particular glass piece that isnt sold in all location the employee curtly answer saying they have alot of glass pieces, then promptly hung up the phone while I was asking a follow up question. When I called back they did not answer. :(( read more

My all-time favorite smoke shop in San Jose now I've been to a lot of smoke shops & have never had experienced such great customer service and amazing deals read more

I'm impressed by all of the options they have for glass & vapes , service is good as we'll but , their refund policy & return policy wasn't clear to me Bought a vape their & it came out defective, yet one of the employees blamed me for supposedly dropping it . Didn't get anywhere with the defective vape & basically wasted money for something that didn't function well . read more

So I've been going here religiously for a year. I bought a charger for my mod battery's and the charger shorted out my battery's! I call and the manager told me to come in and I'd be very happy! IM NOT! All they did was give me the money back for the broken charger?! What about both of my 15$ battery's it broke?! Now I have to buy new betterys and a charger! I'll never go back! read more