RUN FAR AWAY
I went to this office for what should have been a simple cleaning and was told I needed fillings. After they performed three fillings, I developed severe pain, bleeding gums, and sensitivity. I had to return 8 times in three weeks for adjustments, bite corrections and polishing due to repeated mistakes by the dentist. Despite all those visits, the pain only got worse.
When I raised concerns about a possible infection, they refused to discuss antibiotics and told me to "just get a root canal if I'm in pain," even though their own specialist said I didn't need one. It turns out, the original dentist never properly sealed my filling and left my tooth structure exposed and allowed bacteria to sit in the space for two weeks. There was zero communication between the doctors about my care. Because of their negligence and extended refusal of care, I have had that tooth filled THREE TIMES in 4 weeks and I'm NOW at risk of needing a root canal when all I originally needed was a basic cleaning.
The office also showed shocking disregard for privacy and professionalism -- they discussed another patient's name and diagnosis in front of me during my fillings, sent me another patients X-ray, and refused to provide my own clinical notes when I asked. When I finally did receive my notes, they sent me partial screenshots, not my full notes. I had to demand my notes again to get the full copies. To top it off, the hygienist's own notes show she charged me for something she forgot to give me. I should also add that during my initial fillings, while the dentist that worked on my teeth stopped to discuss another patient, she held the drill directly next to my face close enough that I had to get up to avoid it hitting me. When she accidentally pressed the button that lifted the chair up while working inside my mouth, she didn't try to remove the drill from my mouth. I had to push her hand away to avoid severe injury.
My new dentist confirmed that the fillings were done incorrectly and embedded into my gums, causing ongoing pain and possible nerve damage. This office has caused me unnecessary pain, stress, and expense. I would strongly urge anyone considering this place to go elsewhere -- this was one of the worst medical experiences I've ever had. read more
