We had such a great experience! Tyler measured and recommended the best product. Darby and his…read moreteam did the floor removal and installation. They were quick, professional and reasonably priced. Customer service was exceptional! Thank you so much!

We are new to the area and shopped around a bit. We wanted a job done quick but also cost…read moreeffective. They were both of those. My only complaint was that upon completion of work they did not vacuum the new carpet. So there were lots of little carpet shreds all over. We are on house number 7 so I have had many people install carpet in the past. That's the First time that ever happened. Since my vacuum is still in storage from the move, I was certainly disappointed. Otherwise, they were great.

Dave and the guys were very polite and professional. These guys were very organized and were on a…read moremission to get the job done. They wasted no time and did an excellent job. They even cleaned up as they went from room to room. If you're looking for a flooring company this is the company you are looking for.

Replace carpet. All done in a matter of days. Very personable service. They even did a small side…read moreproject that added to my satisfaction

I am pleased to say this place is more affordable..friendly...and helpful than all the other…read moreflooring stores in 40 mile radius (I visited them all) including the big box stores. I love supporting the local small businesses.

Super friendly staff! Great, clean place that's easy to use and navigate around to find what you're…read morelooking for. Mike was very nice and helpful so was the lady working there too. Great variety of choices and prices.

We recently purchase ceramic tile Milad was great to work with and meet all time lines…read more He was recommended by a friend and exceeded our expectations Walter and his assistant the installers were great on time daily, left things neatly picked up before they left daily The job took three days and it was beautiful I would recommend this team 100% Great job

Have used them previously with no complaints. This time the floor installer he sent for my project…read more (Josh, Legacy flooring) showed up mid morning for work (10-10:30), the process took twice as long to complete (yes, floor glue was difficult) but the installer came at 10:30, left at 12:30 for two hour lunch on two days. The installer did not put up a dust screen barrier- leading to sawdust smell and fine mist of sawdust in my whole house. Unprofessional. I had to paint the quarter rounds myself bc this isn't included in the estimate??? 3 hrs of painting on my part for this job. If you use this store for flooring, ask for their A team of installers (Mace and son).

Forest and Dana Olsen have been in the flooring business for decades (formerly Tile Contractors…read moreSupply). They are a class act! I've always said that you don't judge a biz by what happens when everything goes perfectly, but when things go a little askew. How a business reacts to a problem is what separates the best from the rest. We only had a small problem with grout color( I could've cared less, but the wife...). They treated this minor issue like it was a dire emergency. They have ALWAYS exceeded my, & even more difficult, my wife's expectations by huge margins. There is no other choice for flooring-PERIOD!!!

We chose our tile here for our bathroom 2 yrs ago. We are in the last stages of a kitchen &…read moreflooring job. They helped us in selection of our tile. Everyone is professional & knowledgeable. I highly recommend them.

I wanted it done right, well worth the money to have the job done to perfection! They know their…read morestuff - outstanding knowledge and workmanship. Thanks

I had them refinish a bedroom and install new flooring in a closet. I must say, Patrick did an…read moreawesome job. It looks fantastic. The only drawback is that it shows how poor the previous person I hired to do the other floors in the house did. I will definitely hire them again when the time comes.

I swore I already posted my review! We have been renovating our home for 3 years now, which was not…read moreour original plan when we purchased our house. As we repair one thing, another opportunity/ disaster presents itself. Hubs was able to repair most of the beautiful hardwood floors that were ruined by previous owners but half of our home needed new flooring. Since we live in Ocala, we decided to use Floor & Decor as the option and chose to order online & delivery our first experience. We need countertops for our new kitchen so I suggested to hubs to travel up to the store so we can shop in person and browse options. We also want to weight out price options between different stores. We arrived in the early evening and it was not busy. As soon as we were about to enter the store, we were greeted very enthusiastically by an employee. It was so nice and welcoming. This store is massive! We decided to walk around the entire store since it was our first time here. I was surprised of the imbalance of product genres. Eventually, we located where the countertops were and it was the smallest section of this warehouse size store. Once we located the countertop section, we found very limited options but decided to pull samples together. There are areas where you can put samples together and see how everything looks. After we did that, we decided to leave. Upon walking out, an employee who was working the designing desk offered his card and informed us the services Floor & Decor provides, including someone coming to the home and assisting in ordering, designing, and providing estimates. We were also greeted on the way out of the store. The employees were really nice.

We went to Floor and Decor with tile in mind that I had selected from the website. One of the…read moredesigners, Patti helped us. She was really knowledgeable and helpful in what I was looking for. She also made a few suggestions as well. We took samples home and pondered them. The tiles I had wanted seemed they might be too busy for our small bathroom/shower, so back we went to the store a week later. We worked with Patti again and she listened to my thoughts on the busyness of the patterns , and very quickly she pointed us to the perfect tiles. Patti was so helpful in this process, which with so many choices can be overwhelming. Floor and Decor always has such a great selection, and is our go-to for whichever property we are working on, but as busy rental property owners, it's really nice to have someone make the decision making quick and easy. We highly recommend Floor and Decor, their fair pricing, quality tile, helpful staff and especially Patti, who was superb!

Toby did an amazing job with my floors and really went above and beyond! Not only did the floors…read morelook great, but he walked me through each part of the process and was always willing to answer my questions and explain what he was doing and why he was doing it that specific way instead of a different way. Super knowledgeable and great guy, couldn't recommend him enough!

We had some glue we needed removed from the concrete slab so we could proceed to lay our flooring…read moredown. They came in and had the glue taken up within a few hours and we are definitely happy with the result. The pictures show the result and we are more than happy. Great company, seems like they always strive to do top notch work and hold to high quality standards. Would recommend again for sure.

We had a great experience with Mike and his company installing a new floor in our sunroom. We got…read morea few different quotes for the work, including from Mike who came out to look at the space on a Saturday afternoon. Mike's wasn't the lowest bid, but it was the only one without contingencies, and the only one which stated up front that his crew would remove the old tile floor, repair any underlying issues with the subfloor, and level it before installing the new luxury vinyl planks. Plus we felt comfortable after meeting him about the plan and the quality of the materials/work. It took about two weeks after signing up to get the planks ordered/delivered, and then set a time to do the installation. A two-man crew showed up around 8:30 a.m., gave me some updates along the way to show what was happening (and ask some important questions I hadn't considered, like which way the new planks should run), and they finished installing the flooring and the quarterround by about 11:30 a.m. Everything looks great, and we are very happy.

A lot more than effort and energy in finding the right tiles. We were pointed in the general…read moredirection but no personal effort. Don't think there was any real interest. Was a waste of a one hour round trip.