This company has 5-stars on Google so I reached out and couldn't be more pleased. Have been cleaning out an elderly hoarder's home to make it livable again. The quote came through quickly and was very reasonable considering I needed a deep clean including washing walls, Barbara, etc etc. The scheduler I texted with was extremely responsive. Julianne was on time, had absolutely everything she needed and her work was pristine. Many of the walls looked freshly painted after she cleaned them. The house smelled great, which is saying a lot for the condition it was in. I cannot possibly recommend them highly enough read more

I booked 321 Maids for a move-out cleaning totaling $436 because I needed the home cleaned to move-out standards and wanted to protect my security deposit. I specifically explained how important it was for me to get my deposit back and even asked the cleaner to please try her best because of how stressful the move-out process already was. Unfortunately, after the cleaning was completed, I found multiple areas throughout the home that were still incomplete, including buildup in the shower, dirt/debris in the refrigerator area, dirty baseboards and corners, areas that were not properly vacuumed, a toilet bowl that was still dirty, and a microwave that had not been properly wiped down. Kitchen surfaces and detailing also did not appear cleaned to the standard advertised in their move-out cleaning checklist. I've attached photos for reference. I contacted the company immediately and provided documentation. While they did attempt to send the cleaner back, I had already informed both the office and the cleaner that I had a strict deadline to return the keys to avoid additional move-out charges. The cleaner ultimately arrived after that timeframe, and I could not remain at the property longer due to my lease obligations. I also still had to complete additional cleaning myself afterward. I also want to clarify that I never confirmed the issues were fully resolved. I communicated multiple remaining concerns and had already informed both the office and the cleaner that I had a strict move-out deadline to return the keys. Because the cleaner arrived after that timeframe, I could not remain at the property long enough to reinspect or wait for additional cleaning to be completed. I appreciate that they initially responded and offered a 20% refund, but I personally did not feel that adequately reflected the extent of the incomplete work documented immediately after the service. After I continued attempting to discuss the matter and explain my concerns, communication eventually stopped. I would strongly recommend future customers thoroughly inspect the property before assuming a move-out clean has been fully completed. read more

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AVOID 321 MAIDS AT ALL COSTS!! I don't know what they did for 8 hours but it sure wasn't cleaning. They offered to "touch up" Monday but it's too late. This is not a touch up.it looks like they grabbed a paper towel and wiped some surfaces and poorly at that. I now have to clean everything myself before unloading my truck. They are now unresponsive and refuse to refund almost 500 dollars or services not rendered. Bathrooms, toilets, fans, windows and window sills, cobwebs, distugusting tile. All dirty. Noticed they left the freezer stayed open and leaked everywhere. Update: I poured a little bit of odoban on one section and dried it up with a paper and you could see a night and day difference in the floor. Emailed this with no response. Good evening, I have communicated many pictures and texts regarding the services I paid for. 1. Services requested and paid for: Deep Cleaning Move in. Including windows. I am demanding a full refund due to the following. Floors are disgusting. I passed over one area with odoban and the difference was notably night and day. The mop was disgusting. This clearly indicates the floor was either not cleaned or cleaned properly. Not constituting a "deep clean". Freezer door left open and leaking all over floor. Oven not cleaned. A paper towel removed the grime from the oven door. Window sills dusty. Clearly showing not even a cloth was passed. Ceiling fans dusty Bathrooms and toilets dirty. Bathroom tiles disgusting. Both toilets have rings which shows they were not cleaned. One toilet has some blue gunk on the inside that not even flushes help remove. Cobb webs under cabinets and behind toilet Refrigerator has filth around the door It is obvious the house was not cleaned much less "deep cleaned". Especially considering that this was a move in clean, I should have been able to unload my truck directly into the house. Instead, I had to purchase cleaning supplies, stop my move in process and spend hours cleaning the home to be able to move in. This in turn has also cost me an extra day with moving equipment as I was unable to unload into a professionally cleaned home. Not only has your company cost me extra time but also extra money, effort and an enormous amount of stress thus impacting my mental health. Having a maid come back AFTER a move in has already occurred completely defeats the purpose of paying nearly $500 in move in deep cleaning services. I was only contacted once in the morning and once after you supposedly cleaned. Your company did not provide any feedback if any issues arose. I expect a full refund as the services were not performed. I have provided many pictures via text. If a refund is not provided, I fully intend to submit this letter along with pictures to my credit card company for dispute and continue to take to court. This was by far the most unprofessional service received. Your company even stopped responding to my messages. @321maids #spacecoast #cocoabeach #daytonabeach #daytona #orlando #merritisland #viera #airbnb #homecleaning #centralfl #volusiacounty #brevardcounty #orangecounty @321-maids.com read more

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We asked for a deep cleaning of my residence. But somethings were still missed even though we had the chance to look over it all but sometimes there are things you just miss. The couple was very nice and professional, although it did say they spoke English, but only one of them spoke some English and the other one none at all. and even though they were there for about eight hours and it was still really pricey I mean very expensive imo. I feel like for the price other things should've been done. Bottom line I would say I recommend them but please do your own homework. read more

I had to trust a company with cleaning my house to go on the market while I was 500 miles away. They were wonderful and I highly recommend this company for your cleaning needs! read more

We requested a deep cleaning of our home, no pets, no children. We made a few specific requests. Julie arrived exactly on time. She began at the back of the house and worked her way forward. She missed nothing. She worked until every item on the request list was completed, and much more. I would highly recommend 321Maids, and specifically Julie. She is a dynamo!! read more

321MAIDS is great!!! Julie is personable & cleaned everything thoroughly. We needed a deep clean on our first visit because I was going into surgery next week. I think Julie wanted everything to be to my liking! We decided to get Julie to come back once a month to help with the heavy cleaning. I am very happy that I chose 321Maids Cleaning Service! Julie does a stellar job!!! read more

I had a Standard Cleaning yesterday and the young woman did a great job. I'll definitely be using them again.

my house does NOT have bugs! A fabrication on your part. Funny how your cleaner left her personal phone number to come clean another day. Even quoted me a price. Seems you don't know what is going on! It is an honest review from me. Futhrrmore you were rude to my son on the phone. Another company came the following day. They had no problem cleaning my home! read more

I cannot recommend 321 Maids enough. They are by far the best house cleaning service I've ever experienced. Setting up an appointment is extremely easy (you can book fully online with many customizations), and customer support is wonderful. I started services after I got a cancer diagnosis. Throughout my cancer treatment, I felt truly taken care of. Our house cleaning person is Autymn, and she is absolutely top notch. She did an 8-hour deep cleaning and now does a shorter cleaning every two weeks. She is highly professional and a joy to be around. The results are always impressive, above and beyond. read more