I've been looking for a new dentist since moving to Arlington Heights. I am so happy I found this…read moreplace. The office is very clean and inviting. Everyone I interacted with was so nice and genuinely seemed to care about my experience. They are thorough with their work and take the extra time to really explain things to you - both about your mouth and your billing. Insurance can be tricky and I've had issues with other offices not being transparent about pricing, but not here. They went above and beyond when I was accidentally giving them the wrong insurance information too. I'm looking forward to coming here for years to come for my oral health needs!!

My consultation with Dr. Tejani was promptly addressed and I was given an honest, helpful analysis…read morewith options to proceed. Even her reception team of Ashley and Trang was very sweet and helpful in lowering my potential anxiety.

Today was my first time at this dental office. 5/5 if I could rate any higher I would, the place is…read morevery clean and the staff is very professional and super kind. They take their time to explain everything to you and to answer any questions you have. I would definitely recommend to anyone looking for a new dental office !

I would like someone to explain why you say the first consultation and evaluation are completely…read morefree, and then a month later I receive a $300 bill???? That feels dishonest.

My hygienist, Stephanie, did a great job of cleaning my teeth today. Dr. Pedersen was very…read morethorough in her evaluation of my teeth. They are accommodating and on time with their appts. Would definitely recommend Impressive Smiles.

I went to Impressive Smiles to get a new retainer made. The office is decorated very nicely and is…read morevery welcoming to a first time patient. I am told that coffee, drinks, and snacks are available even though no one showed me where they were. My mouth was scanned with their computer software and my retainer was made in their office. When it was ready I scheduled an appointment and the dentist made sure that it fit properly. I highly recommend Impressive Smiles!

Today I visited Jen the hygenist for another cleaning. As always, Jen is friendly, professional and…read moreknowledgeable. I wouldn't consider any other dental practice. Family Dentistry of Arlington Heights is the best!

Dr Black and her entire team are outstanding! Dr Black is extremely knowledgable about dental care…read moreand clearly keeps up-to-date with the latest developments in technique and technology. As important as technique, her kindness and compassion in treatment really shines. She patiently answers all of my questions and I really feel like she partners with me on my dental care - it makes a huge difference in handling anxiety during visits and keeping me engaged/invested in on-going care to prevent trouble down the road. If you are looking for an expert, caring dentist go see Dr. Black!

I have been going here for a few years and they have always taken care of me 100 percent even when…read moreI am one who doesn't like to go to the dentist. They do long term dental care and they actually CARE! Super nice. Every employee. I ate a peanut that probably was cooked too look yesterday and cracked my tooth. I got in for an emergency visit. Thank you guys! William Kozlowski

Not a fan at all of this place. The office staff especially Ronda is a terrible person to deal…read morewith. She is rude and lies. The dentist is okay if you actually get him to treat you. However, the practice up charges and then commonly makes billing mistakes and are not apologetic instead rude about the fact that they over charged you. Happened to my family and I multiple times. We won't be going back to this practice. I do not recommend.

Dr. Tokunaga and his staff are extremely professional, kind, and accommodating. I have been going…read moreto them for a few years, to get fillings, a molar crown, and cleanings. A year or two ago they did a comprehensive dental exam and suggested a bunch of work (my mouth is sort of a disaster), which they graded from highly essential (like wisdom teeth extraction) to optional (basically, cosmetic fillings), which I really appreciated because it was an honest and well-explained assessment of my dental health.

I've been a client for 20 years. Their customer service and technology is top notch. The dental…read morechairs even have massagers built in. Also, they've recently installed large screen TVs above those chairs so you can watch Netflix! I was still watching an episode of The Office when my procedure was finished. I actually wished the appointment went longer to see the ending. Their staff and amenities make what normally is considered an unpleasant experience enjoyable.

My and my wife's long time dentist, Dr. Steven Theodosis, started to practice here in the last year…read moreor so.  There were various reasons for his recent move, but we have followed him pretty much wherever he goes, and it's been over about 25 years!  Needless to say, his care and maintenance of our dental health have been top-notch and over the years we have also been exposed to his network of excellent dental specialists as well.  He not only has a gentle touch, but his surgical work is excellent, and he clearly explains what he is doing as well.  On top of all of that, he's about as congenial a dentist as you'll ever meet.  And finally, let us not forget the staffers here. Angie is the office manager, and Josie her front desk assistant, and both are pleasant and helpful.  Rachel is their excellent full-time hygienist, also with a nice touch we have found.  Coreen and Alamera are the DA's we have encountered, and both have been helpful and communicative.   It's probably worth mentioning one other important aspect. We don't have dental insurance which is really not uncommon with retirees. I also haven't really checked around but this place is probably not the cheapest for dental services but we go with good experience. They do have an annual maintenance program offering that is a good deal if you decide to be a regular and that includes 20% off of services as well as two cleanings, two exams, and x-rays. Pro-tip:  Just don't call the office on Tuesdays as they are closed that day.  Thank you all for being there for us!

This practice has been nothing short of a nightmare to work with. During my prior appointment, Dr…read moreZeno made a joke that there was alcohol in his cup next to him. Which became believable based on how they manipulated my mouth during the cavity fillings. My lower lip was completely split from their manipulation. Lastly, Dr Zeno continued to state "we are almost done" throughout the entire appointment. When in actuality, there was more than an hour more left before he finished. Fast forward to today, I booked a cleaning appointment for 5/8 and was told it was booked for 6/8 instead. Waited 10 minutes in the lobby just to be told I couldn't be seen today. Today was the last time I will bother with their practice.

Dr. Brian Zulawinski is a fantastic Dentist. He is amongst the best I have known. Dr. Zulawinski…read moreis a highly capable clinician. So are his other clinicians. Unfortunately, I give a low rating because the front office is probably the worst experience I have had at this office, and I would rate it the same in comparison to other practices. This is not a single instance but many over a few years. Imagine if they are about delighting patients and bringing that administrative front office experience to be on par with Clinical capability? That would be WOW! I will recommend Dr. Zulawinski, as one of the best Dentists, but qualify and prepare anyone for a negative experience with the front office.

My experience with this dental practice was awful. Front office staff were consistently rude and…read moremade errors in scheduling. One of the dentists there and a hygienist also misled me into believing my care was covered by insurance. The problem was that they failed to tell me the practice no longer accepted my insurance, which they had accepted previously. The response from the responsible party (the lead partner in the practice was absolutely nothing); however, the front office staff once again showed how obnoxious, sarcastic, and rude they are. Never again and I would never recommend the practice. Finally, the dentist and hygienist insisted I have dental surgery and referred me to a specialist. I found one with a better reputation and he said that there was "nothing to indicate surgery was indicated." I would recommend avoiding this practice.

Dr. Khan is spectacular. He made the absolute best of a horrible situation. I could not have asked…read morefor a better service and treatment of my pulled tooth. This was during the pandemic and he seemed to take COVID-19 more seriously than other places. A year after the pandemic the place has good practices with air sanitizers, masking, and cleaner. Every visit was professional and people were in a good mood. Only note I have does not have to do with Dr. Khan. I came here because another place pulled my tooth. I refused to go back after I found out that an option was to redo the root canal. Yes, that's possible even if it's already been root canaled. The other place did not explain that an implant is a "best we can do" replacement, not an exact replacement of a real tooth with your original gum outline. Dental insurance does not cover an implant, and they made it seem like it would be more cost effective if I get it pulled. I can afford a few grand to keep all my original body parts! Point is a retreatment should be done, the chances of it failing are not 100%, a tooth pulling should not be the next option after a root canal. I still have some random light discomfort. I would have no problem getting an implant if a retreatment failed, but because of a bad second opinion, I have a fake tooth with me until am dead, or medical science figures out how to grow teeth again. To be clear, the place that pulled my tooth put me in this situation, and Dr. Khan was not involved in that. He was excellent and I have already recommended someone to him. I wish I went to him when I had the problem tooth so I could have saved it even for only a dozen more years.

I had my teeth cleaned and it was great service. The office team was very friendly and helpful…read more When done with cleaning Dr Khan always comes in to check on me and looks at X-ray's and my mouth to make sure I know how my teeth look and what will be needed in the future. I was referred to Dr Khan by a very good friend and I'm very happy that I went to him.

Dr. James Kakos is a pro's pro and we are very happy with his dental work. The wife had a big…read moremultiple crown, implant, and bridge job done by him in his Naperville office about 3 years ago and we were and still are very happy with that major work. Today though we returned to this more convenient (for us) Arlington Heights office for a specialized need. Wife had a stripped screw not reliably holding a crown onto an implant and Dr. Kakos was able to extract and replace the screw as well as salvage the crown which was an unexpected bonus. This was a repair that our regular and very good dentist could not perform. I got to witness the work and wow, it was like watching an auto mechanic with a vast array of sophisticated miniature tools at work, and it was fascinating and amazing to see Dr James Kakos' skills in action. I could have more properly used the term cosmetic dentist as opposed to auto mechanic, but all those tools, widgets, and parts made me think of auto mechanic lol. I also have to specify his first name as his son Dr. Stephan Kakos (and third generation dentist!) also now works in this office as well as in Naperville. His specialist services aren't cheap but you get what you pay for and need. Thank you once again Dr. James Kakos!

Dr Kakos does not do his own root canals. Dr Kakos office…read moredoes not do proper radiographs, so when he does send you to an endodontist, they will redo the X-rays. Dr Kakos phones do not work properly--they go to voicemail hours before closing Dr Kakos uses two endodontic offices, and both are problematic--one wants to charge an emergency fee even for regular appointments, and the other left my temporary crown filling way too high and jagged so that I was in pain for 3 days and did not return my voice mails regarding this. Dr Kakios has zero interest in improving his practice or patient satisfaction. Also, the older woman at his front desk is unprofessional. Find a different dentist--one who is competent to perform his own work and who actually cares.