The phone number they have listed for 3 Springs Massage is incorrect on all of their ads and specials. do not call the number listed. 3 Springs Massage, please change to a correct phone number or remove everything with that number associated with your business. read more

Extremely disappointed. Scheduled 3 appointments and had 3 cancellations and needed to reschedule. The last cancellation, they changed the start time up by 30 minutes and when I questioned the start time they cancelled it. When I asked about the cancellation, the owner stated that they had too many appointments that day. This was an appointment that was scheduled a month in advance. Very disappointing that they would cancel. This was a Living Social voucher that I was using . Don't know if they figured they already had the money, they could treat me poorly? Each cancellation, they came up with a different excuses. Very inconvenient and unprofessional. Will not be going back. The last appointment was scheduled for 5:30 for a month and then the night before sending an e-mail "confirmation" that does not confirm the appointment, but changes the time is very unprofessional. I have received a massage from this person starting at 5:30, so she has worked past 6:00 on my past appointment. To send me an e-mail to call me a loser and a baby because I'm feed up with your poor service and do not want to return to your business is very unprofessional. My January 25th appointment was cancelled. My February 15 appointment was cancelled. February 29th was not an isolated incident. Please do not contact me again. Please remove my name from your e-mail list and phone list. DO NOT CONTACT ME AGAIN!!!!!!!!! ********* Updated 3/1/12: I have requested you not to contact me. Once in an e-mail sent on 2/29 and the second time in the above review. Since then, you have sent me five messages. One to call me "baby," one to call me "loser," and one to tell me "you cry like a baby" Also I have received two e-mails from your automated appointment system today to remind me of my yesterday's appointment and one to cancel yesterday's appointment. I would really like for you to stop contacting me. read more

I am a regular @ 3 Springs. The massages have been a life saver helping me with medical issues. The atmosphere is relaxing, the oils soothing, and the techniques used leave me feeling healed. If Nabil offers you a cup of tea after, take the time to sit & enjoy it. His "creations" are awesome & will convert even the die-hard coffee drinker. read more

Why I will not return to Three Springs Massage: *I was asked for payment before I was was taken to the room for my massage -- how would I know what I am going to tip if I haven't even had my massage yet? *The massage therapist left the room twice during my massage, then ended my session early (which I didn't realize until I was in my car and looked at the clock) *Not aware until after the massage -- the pillow he had my head on looked like an old couch pillow with NO covering on it. This completely grossed me out, and had I known that is what I was laying on I would have left immediately. *My arms and feet were the ONLY body parts that were uncovered while the area was being massaged. How can you get a good massage when you are completely covered (and sweating) under blankets? Having never been to 3 Springs Massage before, I had purchased two discount vouchers. Needless to say, I used the first one on this appointment, and will be throwing the 2nd one away, taking the $40 loss. This massage was a waste of my time, waste of my money, and left me needing a shower from the dirty pillow I laid on!!!! read more

I had a birthday recently and decided to start the day out with a hot stone massage. I had a Trubate certificate and I was very pleased with my massage. Nabil was the masseuse and he was extremely informative about herbal teas and what food to eat to relax. After my massage appointment, my body felt wonderful; my spirits were lifted and I felt stress free!! I will definitely be back for another one!! Thank you 3 Springs Massage!! read more

I would not recommend this establishment. I had exactly the same experience with my living social voucher as another reviewer-- totally inappropriate conversation with a masseuse, who told me that he would "take any crap" from me. I really wouldn't feel safe at all with such an explosive person. Totally unprofessional-- I'm about to make a complaint to the MN Board of Health and the Better Business Bureau. read more

Only given 1 star as that is the least. If I could give 0 stars or even less I would. This place is very unprofessional. The owner, Nubil, not Noble, as is on his ID here and on his website for chose of massage therapists is completely unprofessional and unreliable and unethical. I had numerous(at least 10) appointments cancelled by him that were not only with him, but with the massage therapist who rented space from him. He kept changing his story about what she was-first she was an employee, then a renter, then a friend and they just help each other out. The first massage I had with him was barely passable(in his technique) and he was very happy to brag that he'd just made $9000 that weekend on whatever deal site it was. I only bought internet vouchers for this business as I thought I would be able to have the other person, who was excellent. After I set up 6 appointments with the online scheduler he cancelled them all and emailed me stating they were cancelled and I could no longer be a client there because I didn't follow the internet deal rules(which he later said he'd doublechecked on and I had.) and he was uncomfortable doing my massage. Then after I happened to call him instead of Crowd Cut and talked to him he agreed to honor the vouchers. I had at least 3 massages with him, then the cancellations started again so I gave up. He asked me twice on 2 different massages-"Who's better-me or Debbie?"-Of course I wouldn't answer him. Reading Mike G from Burnsville on YELP I received the same treatment. Finally I got the last voucher returned to the internet deal site. And also I will be having Debbie doing my massages again. Please people-don't waste your money even if you get a deal on an internet deal site. Go to a really competent and caring massage therapist. 10/12/12 Ah. Now I get it. I merely suspected before, but my suspicion is now confirmed. Owner of business Nubil/Noble 10/3/12 response to my review, "Kill yourself, pig. "(copied and pasted in case he decides to delete his comment, which would be smart, but who knows) Mike from Burnsville and Kristen from San Francisco are you perhaps overweight too? Everyone raise your hand if you think he's caring, or professional even. If he is indeed discrimatory against overweight people he has eliminated 2/3 of the American population from his clientele. 10/3012 Owner's 10/18/12 response to my 10/12/12 addendum above, which he was smart enough to remove, but I had copied and pasted into a word document and is as follows.... "Comment from Noble A. of 3 Springs Massage 10/18/2012 « Hide Kill yourself, pig. Your fat as s was kicked out for trying to use a fake doctors note. When you finally die of clogged arteries I will visit your grave to relieve my bowels. Long live 3 Springs Massage. P.S. Since you posted this I made 11k off Groupon and another one is planned for the end of the month. Enjoy the rest of your pathetic life, scum. HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAAAAAAAA ." 10/31/12 OK, now a new version and excuse. Oy vey. Anyway this business has already been reported to the BBB of MN. read more

I had a good experience here - easy to schedule online which is a plus. The place was nice - not always the case with groupons. My massage was very good. And then I read all of these reviews which doesn't encourage me to return. Even if these were isolated incidents or crazy customers (no offense); it doesn't look like they were handled well or professionally. Glad I had a good experience and not a bad one like others. read more

Not impressed! Called to redeem a living social voucher, followed the directions given by living social voucher & was told by receptionist i could NOT schedule an appt over the phone & had to do it on line. Then, informed them of the conflict in directions on how to redeem & was asked "is it really that big of a deal?" I told the receptionist it was a suggestion said thanks & hung up. He proceeded to call me back & leave a message stating that " if you are going to have an attitude you can just forget about it & don't bother scheduling an appoinment". Not going to! I would rather pay more& be treated civil then rudely when just trying to schedule an massage. read more

I have frequented this place often and have been very happy with the quality of the massages given. Specifically I am fond of the various techniques that were used and how it was truly customized to me! Unfortunately, there was an employee who was not very reliable and the owner who is a very compassionate and kind person, tried to help her through some personal challenges but alas finally had to let her go. This is what accounted for the cancellations the other reviewers referred to. Give 3 Springs a try! My only complaint, is that the massage rooms are not well shielded from the noise outside (you can hear people in the waiting area clearly if there happens to be someone there). I do not like the sunlight that shines through the window even though the blind is closed - I prefer darkness with soft light accents. Having said that the massages are outstanding. read more

Bought a massage package from Crowd Cut. Tried to get a massage, not once, but twice. Each time the owner "overbooked" and could not honor the appointment. I gave this company the benefit of the doubt after the first error. After rescheduling and having the same thing happen again, neither 3 Springs Massage or Crowd Cut refunded my money (Crowd Cut gave me credit to use on a future deal). Extremely dissatisfied with this poor service. Do not recommend! read more

I made a last minute appointment with Nabil on a Sunday. I was having some severe muscle pain in my shoulders and back, and I was hoping to get it taken care of before it got worse. 3 Springs was the only place I could find that had immediate availability. Nabil was extremely professional. He worked on my muscles using Chinese Acupressure, and I walked out absolutely pain free. Nabil advised me to drink a lot of water with lemon, and eat a lot of vegetables to help my body detox. The only reason I didn't rate 5 stars was because when I first arrived he was the ONLY person in the entire office building (it was a Sunday afternoon), so it was dark in the hallways and it seemed a little uncomfortable. If anything could be done about the "first impression" then I would rate this a 5. read more