I'm on the Board of a local historic cemetery and sometimes get inquiries from family members…read morelooking for headstone-related services. The latest example was a family back east who needed a loved one's headstone reset as it has started leaning over the years. We both tried and tried to have a more local firm do the work, but for whatever reason, that business went missing in action. Out of frustration, I reached out to the President of a Reno-based cemetery, who recommended Randy "Memories Etched in Stone". Randy was solid, as he got back to me quickly and proceeded with an estimate in communication with the family. The work was done on schedule, done right, and below the estimate. When a family is happy, I'm happy. And of course, I look forward to calling on them again.

Randy and Jordan, it has been a year since my last review. If anything, your magnificent headstone…read morefor our son, Steve, is even better after a year. We could not have asked for or anticipated a more fitting memorial headstone for our only child. Thank you so much. Some things in life actually make a difference. Your excellent stonework is one of those things that makes a difference. Bill and Sandy Ryan December 2025

Got back from having the wedding ring (with diamonds) repaired since the band got so thin and the…read moreprongs weak after 40 years of wear that the band actually broke in the center. The result of their repair and the really friendly service is fabulous. Unlike I've seen anywhere. The price of the repair was very reasonable. Under my 10X loupe, I could not even determine where they made the repair and the addition of the gold. Of course I am not a diamond expert, but very educated in this area from having bought and sold investment grade diamonds in the past. We mainly chose this company due to the good reviews and service along with the fact we don't want our jewelry sent out to be repaired. Too many hands involved which can run into problems or worse. They fix everything in house. Also, they have some nice pieces of jewelry for sale. This is going to always be the place for us to do business.

Came in for potentially a ring re sizing and bracelet modification, expecting to drop them off for…read morea couple days only to have, the super helpful and friendly, Jillian solve my problems in 5 minutes! Excellent and professional customer service, clean and well kept store, will be back for any jewelry needs. 5 out of 5 stars would recommend!

I had an extremely negative experience with Engravers of Reno due to unprofessional and hostile…read morecustomer service. I initially called to ask about engraving metal business cards. After confirming that I already had the cards, I was told to come by for assistance and a quote. I drove about 15 minutes across town expecting a basic consultation. The same woman who answered the phone was at the front desk. From the beginning, her tone was sarcastic and condescending. When I showed her a sample of my design and mentioned it was made in Canva, she immediately dismissed it as "sh*t software" and made a point of saying they "use REAL software." When she learned the file wasn't vectorized, she told me I was wasting her time... despite never mentioning this requirement during the phone call. Had I been told upfront that a vector file was required, I would have come prepared. Instead, I was spoken to rudely and made to feel unwelcome. When I asked for a rough quote anyway, I was quoted $2,500 to engrave 100 business cards!!! (with me providing the materials). At that point it was clear the price was either punitive or they simply didn't want the job, so I left. This is the first 1-star review I've ever felt compelled to write on Yelp. While other reviews suggest they may do decent work, the customer service alone is reason enough to look elsewhere. At a minimum, get quotes from other engravers in town before wasting your time and gas. $2,500 for 100 business cards, materials provided, paired with outright disrespect? Hard pass.

Our business and I, personally, have used this business for many years! They are wonderful! They…read moreget orders out in a timely manner and never get spellings, etc wrong! I wholly recommend them!

Great people, great service! Helpful, courteous, and produced beautiful work on my order…read more Highly recommend!

Lee was easy to work with and went the extra mile on my projects. It is now the only place that…read moreI'll go.

Champion Awards bring great purpose to our community. We had a plaque made for our patients to ring…read morethe bell when they complete their final radiation treatment. Thank you for having this done for them and to share the joy and smiles we see on the their faces! You provided fast quick service and great customer service.

I have used them for a few years. Always been super nice and able to get my orders done quickly.read more

I came here just to have the prongs tightened on my diamond because it was loose. Even though I…read moredidn't purchase my ring from this business, they were incredibly accommodating and helpful. They tightened the prongs at no charge and even cleaned and polished my ring for me--it looks brand new! Everyone was very nice, professional, and helpful. I really appreciated the great customer service and would definitely recommend them!

Buy local. Buying…read morejewelry for a special person. She showed me exactly what she wanted on a e-commerce site. After a discussion, it was confirmed that was the style and type she wanted, but it didn't have to be from that site. Enter Michael's. I showed them the site, the desired jewelry item, and there staff was able to match it. No, the price was not the same. There was a 23% increase after taxes and all. I'm ok with this. I have a local business, who sized her hand, made the adjustments to the item, and I have a warranty, and a place to have the jewelry item maintained. Top notch customer service also. Good clear communication, and when one rep was out, their internal communication allowed another one to pick right up and get the order going. Extremely pleased so far.

Awesome people to deal with. They did a large piece for me that I gave my wife for our anniversary…read more She absolutely loved it. I will definitely be going back for more of their products.

Ordered a custom beanie and it came quickly in perfect condition. I was very impressed by the…read morequality of service, when there was a question about how I wanted my order done they checked in on possible variations to make sure I got exactly what I wanted. I highly recommend!

Silver State Plastics does excellent work and are a pleasure to deal with. Dimensions were perfect…read moreand all the edges were slightly beveled and flame treated. Very pleased!

Called to find out if they could do the job we needed. We wanted a certain plexiglass style which…read morethey informed me they had or would have something similar and to come down anytime to take a look at it. We drive 40 miles round trip and when we got there, they had no sample for us to look at. When gas is over $5 a gallon, that is not cool.

I started using this trophy supplier a couple of years ago and I've never been disappointed with…read morethe service I've received. The owner's name is Guy and he is a very friendly and knowledgeable person when it comes to the awards industry. At my first visit, I explained what I needed and Guy took me for a tour around his shop where scores of samples are on display. We arrived at the trophies I needed and then Guy made some great suggestions as to how I could develop the plates for each. I wasn't asked for a deposit and he called me with news that my trophies could be picked up two days before the date he'd promised the trophies would be ready. This was a very pleasant experience to work with Guy and I'd recommend this business to anyone in need of high-quality sports and business awards.

The team at AWARD ZONE went above and beyond. I needed a plaque last minute and they pushed my…read moreorder ahead and got it finished in less than 24 hours for an event! Exceptional service. Thank you AWARD ZONE! You saved the day!