We received a towel as a gift when my daughter was born, and it quickly became one of our favorite items. Not only is it of the highest quality, but it's also her go-to towel and even doubles as a cape during her Frozen reenactments. Since then, it has become our go-to gift for others as well.
I was inspired to write this review because I had to contact customer service twice--once because I forgot to check the gift-wrapping option, and another time due to an ordering mistake. Both times, the response was incredibly prompt, friendly, and above and beyond what I expected. This level of customer service is rare these days, and it stands out as the best I've experienced in a time when exceptional customer service is increasingly hard to find. Additionally, the founders' story is really inspiring! read more