I am extremely disappointed by Greyhound Lines! I booked round trip bus tickets with them to go to…read moreSeattle, my ticket showed that my return from seattle to Vancouver was at 2:30pm. I arrived at my destination at 2:15pm just to find out that the bus had already left an hour before. They don't have a desk or any customer service rep there, I called their toll free number right away and told them that my ticket shows 2:30pm so why did the bus leave an hour before... they said it was because of daylight saving changes that the bus left an hour before... how silly is that??? Daylight saving happens every year and I'm shocked that Greyhound keeps making the same mistake. I had to get back the same day but they had no space for any bus on that day, so they told me that they will give me a full refund on my tickets, I just have to send them an email. I ended up booking a last minute train which costed me the same price as my two way ticket with Greyhound. I suffered a massive financial loss because of Greyhound's silly mistake. The customer service responded to my email saying that they apologize for the inconvenience and are willing to be give a voucher for half the price I paid and the voucher would only be valid for 3months!! This is after the customer rep on the phone assured me a full refund... I demanded a full refund because I suffered a big loss because of their mistake. They eventually agreed to give me a refund for 3/4th of the price that I paid. I told them I want a full refund because the return train tickets I had to book were so expensive and I had to bare that cost because of you. They decided to ignore everything I was saying and kept copy-pasting the same message to me over and over again without addressing any of my issues. They don't have a phone line, only emails, and it's probably because they get a lot of angry calls from customers because of their terrible service. I would have not been this upset if they would have had the courtesy to respond to my concerns like a human being instead of copy pasting the same message over and over again. It felt like I was talking to a wall, and worst part is I paid such a hefty amount because of no fault of my own! I'm very disappointed with their customer service and will probably never take Greyhound again.

Horrendous. The most recent trip with Greyhound had the bus break down in route to Vancouver from…read moreSeattle. The driver gave us no updates while randomly pulling over inexplicably. We had to overhear him on the phone trying to troubleshoot some problem. Needless to say it didn't help. His and their solution? Try to find US Uber drivers to come over the border and take everyone home! Being midnight and in the middle of nowhere this didn't work, to no one's surprise. I can't believe a company this age and scale had no contingency plan in place for an event. Not the first time their beater buses have broken down I'd guess. We could then overhear him asking for the next bus up from Seattle to take people with them. That bus would leave from Seattle at roughly 8am and likely arrive 3 hours later. So we would have had to sleep on the bus a solid 8 hours. Then he started asking people for their friends and family to take them home. Having enough of this situation I called a cab which took me and 3 other passengers to the destination. Greyhound won't refund my ticket or the cost of the cab. Great service! Avoid if you can. (Flixbus is also owned by Greyhound so good luck to us all)

I used Luxury Life Limousine for my wedding day and Vick was very helpful, timely and professional…read moreduring the booking process. On the day of we had a big delay and the driver was flexible and understanding enough to extend our booking at the last minute. Thank you LLL!

From the owner: Choose Luxury Life Limousine Vancouver and arrive in a chauffeured hand crafted Bentley or Rolls…read moreRoyce for essentially the same rate as a standard limo or sedan. We also offer stretch SUV limos and Party Buses to accompany the luxury or vintage cars if you may need to transport larger parties. Whether it's a wedding, proposal, birthday, graduation, prom, or just a night on the town, LLL is your complete source for arriving luxury, class, and style. We provide the most diverse fleet in town, this makes LLL the only destination to get an exotic luxury or classic vehicle. All bookings come with a personal licensed chauffeur that will ensure your experience with LLL is one that you will never forget. LLL is available 24/7, give us a call or email today to inquire about pricing and availability.

Took Cantrail from Seattle to Vancouver, BC, and back. We actually meant to take the train all the…read moreway but made a first-timer mistake when booking our tickets. The buses were clean and fairly comfortable, though. There is a bathroom but we didn't use it so we can't say anything else about it other than there was one. The border check was smooth and quick on the way to Canada, but coming back to the US took longer. For those of you who smoke/vape, there wasn't anywhere to do that going back to the US. Our travel was fine, but I wish there was a sign or that the driver would remind people to use a headset or earbuds. We listened to someone play a zombie shooting game for almost the whole 4 hours back to Seattle. There were a couple of us who mentioned or kept looking over at the gamer but they were oblivious to everyone else around.

I had a wonderful experience working with Cantrail Coach Lines to coordinate transportation to…read morevarious activities for a week-long business trip. The admin team was incredible when we needed to reschedule one trip and cancel another due to inclement weather; and the drivers for the activities we were able to attend were friendly and accommodating. Highly recommended!

I wanted to experience taking Amtrak to cross the border so I booked Amtrak Cascade going from…read moreVancouver to Seattle at 4:45pm train. The check in counter didn't open until 3:30 pm. Once the counter opened, we were instructed to line up based on seat types: business or coach. Going through the custom was quick and easy. Though they don't stamp anymore, the agent was very nice to stamp it for us since it was my daughter first time out of the country and re-entry. The train ride will last for 4 hrs and 25 mins. We got food from Ekki Sushi so we could eat dinner on the train.

This station left a bit to be desired. I was taking the bus back to Seattle, and basically walked…read morein and was pointed to a bus area outside. Kind of had to figure it out myself. It recommended coming an hour early and I am very glad I didn't listen. I came 15 min early and was put on an overflow but with only 10 people on it, while the other bus was completely full. I wouldn't say to arrive late but...they didn't even let people get on until 20 min before, so if you aren't a fan of outdoor lines, just do what feels best. The staff did a great job of loading our luggage for us and managed passport checks efficiently. Station itself wasn't the best. No food or beverages other than vending machines and the bathrooms were just okay. Not many amenities or nice places to sit. I would take this bus again, but would limit my time in the station itself.

After the first leg of my trip I was ready to write an excellent review. Going from Kamloops to…read moreYVR, I left my suitcase on the bus. I emailed, had quick replies and my problem was solved by meeting the bus before it left in the morning and I was very appreciative of the customer service. Then came the return trip. We had a replacement bus to start off because the transmission was having problems on the actual bus. After a couple of stops, they transferred us to the bus that they knew had a faulty transmission and sent us over the Coquihalla. The bus driver had to stop the bus to get out and do something to do a reset and then we'd go again until it failed again. By the time we arrived in Merritt the reset didn't work anymore and we had to sit in the bus while the driver, who I assume is not a mechanic, changed a module or part to get it running again. From my seat I could see the dashlight warning of transmission problems. We made it to Kamloops eventually, but that bus was supposed to go all the way to Calgary. I don't know what happened after I got off the bus, but the drivers were not very happy with their situation. Stuff happens and sometimes you just have to do the best you can, but the bus company knowingly put us on the bus that had a malfunctioning transmission. It didn't just happen by accident along the way. If this is a safety first company, I don't think that would be acceptable. There was also an incident at the Vancouver station where a male passenger was yelling insulting profanities, quite violently and the woman in the seat behind me was crying and saying "I don't want to get stabbed, I was in a bus where someone got stabbed," which made me very uncomfortable and I'm sure others as well...especially the lady behind me. The driver just yelled at the guy to shut up or he'll call the cops, but let him stay on the bus. I was a bit freaked out by that as there were some scary words coming out of that guy. I guess it worked because I didn't hear anything else from him for the trip, but it would seem reasonable to just kick him off. Long story...strange trip home, but the trip from Kamloops to YVR was fine.

Whoever drove bus 18 in Edmonton on 12/19 at around 3:00... needs to be fired. I grew up with…read morereckless country kids with access to shitty trucks and empty fields and i've never seen driving this reckless. Starts off with him absolutely cutting off a car infront of me in a 60, while only signaling once his nose is in the lane. Obviously, the car had no time to react, so he didn't let the bus in. the bus pulled back out and slammed on the horn for minimum 5 seconds. Like you're the one in the wrong but ok. Anyways I let him in cus he probably would've rear ended me otherwise. Next, he starts going in between lanes DURING RUSH HOUR, just sitting in the middle for no reason. cars are swerving to miss him, etc. Finally, I run through a yellow since I didn't have time to stop with the snow. I look behind me, he's far from the intersection, probably a 4-5 car gap. the car across from him starts turning left since they were in the intersection, and as they were halfway through, this idiot floors it to 80 or something to get through. Not only does he almost hit a car turning, but he almost slams into a pedestrian that started to cross. Because why the fuck would he not stop? the light was beyond red, people were already starting to move for their green on the other end, and pedestrians had a light. Fire this dude.

This was the perfect option to get my mother from SeaTac Airport to Vancouver. Picked her up right…read morewhere she got her luggage and dropped her off five minutes from us. We were able to jump back on very conveniently from cruise port and head back to Seattle. Bus was clean and driver was extremely friendly. Most bad reviews tended to deal will commute time. Your on a bus that needs to make stops and stop at border....Its going to take more time than a car. This was a lifesaver.

our coach driver, Happy,is very helpful, patience n willingness to go extra mile to help each…read morepassenger. Great to be given the privilege to ride on this bus

Very rude driver refused to board me even with paid ticket so I have missed a specialist…read more appointment the next morning I have been waiting for several months the driver of the bus acted rude refusing me to board with sadistic grimace feeling his total power over me at that moment. and in case if there is an accident a moral of such a driver might cause people left behind as he clearly demonstrated his abilities to do that. To add an insult to injury this company banned me from their service and the best fact is all of this for no apparent reason but in reality when I have asked him not to talk to elderly people he was servicing rude Many people here might agree with me one way or another but EBUS overall rating speaks..

If I could give 0 stars I would. Call centre customer service by Kathryn in Kelowna office was…read morehorrendous. Could care less that EBUS overbooked the bus and my son was left stranded in Merritt. Asked to speak to a manager, but was denied, nor would she give me her manager's name, so I could reach out to her myself. Left figuring out where he would sleep for the night on my own dime. If you want a reliable way of commuting, do not book EBUS.

One of the original Expo line stations. Great for accessing BC Place and Rogers Arena (stadiums),…read moreas well as Costco next door. Part of Chinatown is a short walk E of the station. A certain chunk of it may actually be closer to Main/Science World station, which is the next station E of this one. The station is originally built with 3 platforms, but currently only 2 are used. Apparently the 3rd platform was built mainly for a shuttle service for Expo '86. One thing that's nice is that there is now decent cell phone reception inside the tunnels going into downtown. Still remember a few years back (2010s and earlier) when the entire tunnel system was a giant dead spot. For wheelchair accessibility, there are a series of elevators and ramps available at the W (Beatty) and NE (Keefer) entrances, but not at the S (Expo) entrance. Oh yeah, this station becomes a complete war zone whenever there's a concert or hockey game at either stadium. Double whammy if both have an event on the same day. In these situations it's actually better and faster to walk to and board at an adjacent station.

Nearest station for expo line, this station is elevated compared to street level. One can use…read moretouch enabled payment methods, which makes it very convenient. But unlike other cities that uses touch payment for their mass transit, like NYC and London, where they optimize your cost, vancouver seems to charge an unusually high charge for visitors. It was $4.60 USD (after conversion) for travel in the same zone one-way per person. Our trip was less than one mile, and it cost more than an Uber ride if you have 2 people traveling together.

Waterfront station is a major intermodal public transportation facility and the main transit…read moreterminus in Vancouver, British Columbia, Canada. Very nice and clean. Easy to move around. Trains always on time.

Terminus of the Canada and Expo lines, as well as the S terminal for SeaBus, and W terminus for the…read moreWest Coast Express. The outside of the station is pretty cool and historic. Pretty sure it used to be a train station way back. The Canada and Expo lines can be traversed here, but involves walking through a long tunnel. Being underground, the station also has multiple exit scattered throughout the vicinity which is pretty useful. Fun fact - the first Starbucks location outside USA is located in the historic building part of the station.