In last few years we have dropped a fair amount of money at Chez Del, however we've decided to move…read moreon. The issue is that far too much of the furniture looks like it came out of local hotels. Gaudy, Mediterranean style. The demographic they seem to be aiming at is 70 years old and above. I'm 63 and their inventory still reminds me of a trip to grandma's house or the lobby of an assisted living facility. There is nothing remotely modern, tasteful or stylish. I'm sure their buyers know their customer's tastes, but their customer base has to be dying off or aging to a point where they have little need for new furniture. I think Chez Del would be wise to update the styles they offer. In fairness, the staff is professional and friendly but I don't envy them having to move this stuff.

Just had to share how much I am in love with the furniture I've purchased from Chez Del in Akron,…read moreOhio! Over the past two years, I've purchased a few fill in pieces for my bedroom, breakfast room, and even an entire living room of furniture at Chez Del's popular summer warehouse event. I've always known exactly what I wanted, having an interior design background myselfl, and been able to make decisions easily. However, it was the purchase of my family room furniture that had me baffeled for the first time. I just couldn't narrow my ideas and decide on the right style and layout. With the help of designer Becky Harrell, my furniture was delivered this week and I am thrilled. Becky worked with me over a year and a half. She was gracious to quote multiple pieces, let me check out umteen samples of fabric and finishes, and never made me feel as undesisive as I knew I was being. She knew I wanted quality and I wanted a great price and so steared me to take advantage of the Chez Del fall upholstery sale. Becky came to the house and measured the room to put it into their design software and show me exactly how the furniture would sit in the room. We thought through all the fabrics and finishes and ultimately decided on a look that fit me, my family and our personality. With tons of family showing up for Christmas, the Chez Del team kept a last minute delivery slot open for me, followed up with manufacturers, and made sure we had furniture for our company. The delivery guys (Keith and Joe) are top notch. I'm a little picky and they took extreme care to cover my floors and carefully placed the furniture; often making slight adjustments to my liking. At installation, Becky informed me that the manufacturer of my sofas had left off a decorative feature I had ordered. Chez Del hired their furniture upholstery person to add the decorative features and handled the issue before I even knew about it. It was done perfectly and without my having to stress about it. That is excellent customer service! Bottom line, the furniture business is a tough one these days as manufacturing has changed a great deal. It's not unusual for the retailer to have to answer to quality issues, delays in shipping expectations, and a whole array of customer satisfaction issues. And, retailers are doing all this at lower margins and more online competetors than ever. Chez Del, their personal touch and expertise, is a gem in this fast changing marketplace. I'll continue to support them and the personal experience!

Bedroom windows First, installer put reverse roll assist…read moreblinds above window which was wrong. Left 9 holes in wall that was never filled/fixed. Came back and put the blinds inside the casing which left huge gaps between window glass and shade. They were recommended at time of measurement by the designer, Jaime, and we were never told there would be gaps between them or any other treatment recommendations. Jaime said they would look great. After installation of the window treatments we were in Arizona until end of June. Now that we are here and having to had slept with gaps, we realized how horrible a job was done. We went with someone else and she was in shock on how horrible the bedroom blinds were. She spent time explaining ALL types of treatments available and which one she would recommend. We went with her and purchased a honeycomb, room darkening, two way roll shade. Looks beautiful. Basement windows First was ordered two reverse roll assist blinds for three windows. There was a huge gap approximately 6". Owner came back and ordered three for the window. These were installed against the back of the casing of windows so blinds would not roll up all the way. Also, there was NO tension in the assist blinds and they had to be rolled up by hand. They used the wrong mismatched brackets to hold the blinds. The brackets were only screwed in with one screw not two as should have been for each bracket. My husband repositioned the correct brackets (which were taken from the upstairs bedroom) and redid the tension for each of the three blinds. They look less crappy because if you put lipstick on a pig, it is still a pig!! At least they now roll up and down with the assist. Other windows/doors we were recommended vertical blinds which we are fine having them. We had rental properties and used Walmart and Home Depot blinds off the shelf and they looked great not like the horrible hatchet job from alleged professionals. Owner or Designer would never have these installed in their house as they were here. Pictures do not really show how bad it was/is

From the owner: We do custom blinds,draperies,bedspreads,repair blinds. We have an on staff IDS designer. We have…read moreour own installer.

Bogdan the owner is amazing and his skills are exceptional. Came on time Saturday to replace…read morecushions in my 10 years old leather sofa. After work was done I have brand new sectional. Thank u so much Bogdan. IF ANYONE LOOKING TO FIX FURNITURE THIS THE PLACE TO GO.

Love the team at the store! I'm always greeted with a smile and welcomed in…read more I had my chair repaired here, and they did an exceptional job! The work was not only high-quality, but also completed very quickly. They managed to find enough fabric within the chair for the repair, but I have no doubt they would have perfectly matched it if needed. Their selection of fabrics, textiles and colors is unbelievable. I'm sure they can accommodate any request. I highly recommend this place for anyone needing any type of upholstery repair, custom furniture or window treatments!