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    3 Chicks That Click Photography

    5.0 (2 reviews)

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    Kramer Portraits

    Kramer Portraits

    (60 reviews)

    I had a family portrait done 17 years ago. There are things I really do not like about Kramer. The…read morefirst is there strict policy of not sharing anything digital. Yes, I get that there "real" product is a combination of a digital foundation with a human touch of finishing, but I still, I personally like to have the source material and this is simply not going to happen here. Also, there pricing and marketing. 17 years ago I remember getting a discount offer on the purchase of a luxury car. It seemed significant, but I do not recall exactly where the sticker shock came in with the process, but post sitting we were in it deep enough to just say yes to the price. Over the years the portrait faded. And, not all of it. For some reason the skin tone of the faces faded whereas the arms did not. It was never placed in direct sunlight and even if it was this doesn't seem like a pure exposure issue since it was selective fading. Moving out of state and thinking about moving the portrait I wondered why I should even worry about taking it as it was really that bad. For some reason I thought about reaching out to Kramer. The hardest part of the process was getting a response from Facebook Messenger. It seemed to be the only digital method of contact and I really wasn't in the mood to waste time on the phone. Eventually, I got someone's ear and that turned into speaking with the owner. Okay, with all of this so far, you would think this would be a one star review! Well, eventually they found the original digital file which predated a change in their systems which made it harder than it should be, but they found it. Then, replacing it wasn't even a conversation. The only question they asked is if it was in the original frame. It was, so that made things easier. It took a while to get it back but the result was amazing and possibly better than new. This made the cost, the lack of personally having the digital backup, etc, all secondary. And, no, the photo I posted with this review is not the portrait in question! This review is posted to the Hillsborough and Red Bank locations since the original sitting was in Hillsborough (along with the faded drop off) and the new pickup was in Red Bank.

    I felt misled by the sales presentation and ultimately disappointed with my purchase. I believed I…read morewas purchasing a painted portrait, only to discover that the finished product was essentially a colorized photograph printed on canvas--with a price tag of approximately $14,000 (this includes the $2,000 I spent at a silent auction for this work). During the sales process, the image was repeatedly described as a "masterpiece," which I do not believe accurately represents what I received. In my opinion, the sales pitch was misleading, and I do not feel the finished product provided value commensurate with the price. I regret not addressing my concerns sooner, but I have since discouraged others from using this studio. I would strongly recommend making sure you fully understand what you are purchasing--and what you are actually receiving--before committing to a purchase.

    3 Chicks That Click Photography - sessionphotography - Updated October 2026

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