Great service! Came out within 24 house and had my dryer repaired and roof dryer vent cleaned out.read more

Made appointment, showed up on time. Professional. DW DOA…read more Service call was very reasonable. Parts made us shop for new unit. Would hire again.

Quick response. Great service and communication regarding the repair I received for my dryer…read more Highly recommended it.

Got quick and efficient response to my need for refrigerator repair…read more Price was reasonable, service was friendly, efficient, and effective.

Problem: We have a samsung washer that runs in "rinse and spin cycle" in loop that never completes…read more Alex came to look at the washer issue. His appointment time was a window from 9-11am. He arrived around 10:45. I explained him the problem. He did run a couple of spin cycles on the washer. While those were running, he said it could be a problem with Valve but I am not sure. Opened rear top part of the machine and said everything looks fine. After the cycles completed, he said machine's not shaking too much either, so it could be the control board issue and can cost a lot. So far, he's not sure on anything. He was on phone with probably one of their colleagues to discuss the problem. While he was checking all this, I told him that I had done a little bit research which shows it could be an issue with the wire assembly that's connected to the drum on rear panel which might have been damaged due to drum shaking with the load, also showed him the youtube video. He reluctantly agreed to open the rear panel and realized that is the exact same issue. The sensor wire that connected to other assembly part was broken. I asked him why would that happen to which he said its probably the number of years on the washer (5) and wear and tear. After that he checked the parts availability and told me it would cost me $345 for parts and labor. I asked him what would be the labor and part cost separately to which he answered the same - "total $345". The original samsung part costs $23 on amazon - https://www.amazon.com/dp/B00ZUYJ066?ref=ppx_yo2ov_dt_b_fed_asin_title. So the labor is about $350. I asked him should we check for the suspension system as well which he completely rejected and started packing his stuff saying no need. I asked him what if this breaks again in next few days/months to which he said that can happen and had no solution for that. He was not even willing to check it to see if that could be the actual problem and was in just rush to leave saying he is getting late for his next appointment slot starting at 11am, when it was 11:15am then and he had barely arrived 30 mins ago. Whatever issue we identified was due to the research I had done instead of him finding it out and after that he just wanted to collect visit money and leave. Now, I have no clue whether that's the only issue I need to fix or it needs more work. I had called them up purely based on reviews and seems like you cannot go by those these days which is why I decided to write this one, so it can give someone real picture before deciding. Extremely disappointed and DO NOT RECOMMEND at all.

The fridge was making a lot of noise, so I called this company. Alex the repair guy came in for a…read morediagnosis, charged for the diagnosis, but did not provide any documentation or report and just mentioned that he had cleaned the fan and everything was fine. He charged $10 more than the diagnosis amount. My husband and I asked Alex the repair guy in 6 different ways whether a fan motor can be tested, and whether that needed to be replaced. He said that if a fan is running, there is nothing to test. He clearly lacks knowledge. There are many videos online that clearly show how this can be done. Alex needs to watch them. Few days later, the sound started again and I called them. They said that the entire assembly needed to be replaced. They charged me full price and did not subtract the diagnosis fee. Additionally, they charge 4% extra if you pay by credit card. Then they should not advertise that they accept credit card payments. Very, very bad service. Alex did not check anything, condenser coils, other pipes, just came in, switched out the fan in 2 seconds and boarded everything up. Avoid this company.

Prompt, thorough, professional, knowledgeable are some words that describe my experience using…read moreRonnie Smith Appliance Service yesterday. He diagnosed the problem with my refrig/freezer quickly. His labor/parts charge was very fair. I'll definitely call him again when I need appliance service.

Pro Appliance Repair was an excellent service repair for my in wall oven. Vadim was professional…read moreand knowledgeable . I definitely recommend them for your appliance repair job.

I'm satisfied with the work after some early struggles in getting to our rental to fix the dryer…read more We were given an apology and discount on the work for the trouble. The work was done well quickly and inexpensively. The guys are very nice and knowledgeable.

We asked George for a 2nd opinion because a prior technician told us my Mother-in-law's 2 year old…read morewasher needed the transmission replaced. Not only was he prompt, on-time, and completely professional l, he saved my mother-in-law $$$ by doing a simple fix to get the washer working! He could have made a lot more money by replacing the transmission, but his experience and honesty saved my mother a lot of mone

Quick to respond and come out. Very professional and respectful. Process seemed reasonableread more

Mr. King was polite, on time, didn't have the part but got it within a day or two and got it…read moreinstalled on a weekend. Always our first call.

Able to get an appointment for an appliance repair in less than a week. Arrived on time with parts…read morethat were required. Finished promptly.

We had an issue with our washing machine not knowing when to stop filling. Thankfully Paul came to…read morethe rescue! Paul was able to come out the day after I contacted him and was able to determine the problem. He charged a fair price. He needed to order another part for us, so we had set an appointment for him to come back the following week (when we could be available), kept his appointment and was able to fix the problem quickly and efficiently. We will call him again should we have another issue with any of our appliances.

I needed my dryer fixed after an ill-fated attempt to dry my shoes. I spoke with Paul on Friday--he…read moregave me a clear quote and scheduled the service for Monday. Roy, the technician, arrived right on time and got straight to work. His positive attitude and attention to detail really stood out, and he even went the extra mile to make sure everything was done perfectly. Plus, he was great to chat with. The final charge matched the quote exactly, and the whole experience was smooth and professional. Highly recommend!

Sam came to inspect our refrigerator today. He was very professional and knowledgeable. I…read morerecommend Sam 10/10.

Max from Bozmanfix came to our house today to repair our fridge that wasn't cooling properly. He…read moretook it apart and checked everything and found that our fan was not running properly. He had the replacement part on his truck and had it repaired in an hour. The company sent text messages to let me know his arrival time. He arrived in our scheduled window. I would use their services again. Max was friendly and explained the problem and how he was going to repair the issue.