Quick response. Great service and communication regarding the repair I received for my dryer…read more Highly recommended it.

Got quick and efficient response to my need for refrigerator repair…read more Price was reasonable, service was friendly, efficient, and effective.

Dmitri did a great job in resolving the drain line leak for my refrigerator/ freezer. He was not…read moreonly very meticulous on how he handled the problem but he also thoroughly educated me on the cause of the issue. He took great pride in his work so, I could not have asked for more in a service technician.

Problem: We have a samsung washer that runs in "rinse and spin cycle" in loop that never completes…read more Alex came to look at the washer issue. His appointment time was a window from 9-11am. He arrived around 10:45. I explained him the problem. He did run a couple of spin cycles on the washer. While those were running, he said it could be a problem with Valve but I am not sure. Opened rear top part of the machine and said everything looks fine. After the cycles completed, he said machine's not shaking too much either, so it could be the control board issue and can cost a lot. So far, he's not sure on anything. He was on phone with probably one of their colleagues to discuss the problem. While he was checking all this, I told him that I had done a little bit research which shows it could be an issue with the wire assembly that's connected to the drum on rear panel which might have been damaged due to drum shaking with the load, also showed him the youtube video. He reluctantly agreed to open the rear panel and realized that is the exact same issue. The sensor wire that connected to other assembly part was broken. I asked him why would that happen to which he said its probably the number of years on the washer (5) and wear and tear. After that he checked the parts availability and told me it would cost me $345 for parts and labor. I asked him what would be the labor and part cost separately to which he answered the same - "total $345". The original samsung part costs $23 on amazon - https://www.amazon.com/dp/B00ZUYJ066?ref=ppx_yo2ov_dt_b_fed_asin_title. So the labor is about $350. I asked him should we check for the suspension system as well which he completely rejected and started packing his stuff saying no need. I asked him what if this breaks again in next few days/months to which he said that can happen and had no solution for that. He was not even willing to check it to see if that could be the actual problem and was in just rush to leave saying he is getting late for his next appointment slot starting at 11am, when it was 11:15am then and he had barely arrived 30 mins ago. Whatever issue we identified was due to the research I had done instead of him finding it out and after that he just wanted to collect visit money and leave. Now, I have no clue whether that's the only issue I need to fix or it needs more work. I had called them up purely based on reviews and seems like you cannot go by those these days which is why I decided to write this one, so it can give someone real picture before deciding. Extremely disappointed and DO NOT RECOMMEND at all.

Prompt, thorough, professional, knowledgeable are some words that describe my experience using…read moreRonnie Smith Appliance Service yesterday. He diagnosed the problem with my refrig/freezer quickly. His labor/parts charge was very fair. I'll definitely call him again when I need appliance service.

Pro Appliance Repair was an excellent service repair for my in wall oven. Vadim was professional…read moreand knowledgeable . I definitely recommend them for your appliance repair job.

I'm satisfied with the work after some early struggles in getting to our rental to fix the dryer…read more We were given an apology and discount on the work for the trouble. The work was done well quickly and inexpensively. The guys are very nice and knowledgeable.

So fast and I have to say, reasonable rates. Two visits is all it took to diagnose and then repair…read moremy oven issues within 28 hours from filling out the request online to having a fully functioning oven. Incredible. Clean, competent and knowledgeable. That's all I need. George was great!

Prompt service and good communication. The refrigerator was running - so he cleaned the drain,…read moreremoved ice and unclogged the coils. Which took about 1 hour to complete. This was a tenant occupied home- he wanted to charge me $588!! I told him no. We renegotiated to $355 which I felt was to much. I would say the job was done but I would price shop this.

Mr. King was polite, on time, didn't have the part but got it within a day or two and got it…read moreinstalled on a weekend. Always our first call.

Able to get an appointment for an appliance repair in less than a week. Arrived on time with parts…read morethat were required. Finished promptly.

Same day service. Great price. Got the job done and taught me about what went wrong so I can be a…read moremore educated choice about my next microwave. 5 out of 5 stars!

We had a small leak in our LG washing machine. Paul from Expert Help Appliance Repair came over the…read morenext day and quickly determined what the problem was and fixed it expertly. He was 100% transparent about what needed to be done and the cost. We are very satisfied, and we will call on him again the next time we have a similar kind of problem.