Was interested in leasing a unit that Kristina was the agent on. We scheduled a showing, that she…read moredidn't show up for. I texted to let her know I was there, and she replied, she had a 'scheduling conflict' could we reschedule. Sure, we rescheduled, and I ended up seeing the unit along with another prospective renter. Was VERY INTERESTED in the unit and asked could we do another quick showing before i submitted the application. Long story short.....had to reach out to her numerous times to get a reply and was told I had to have an approved application before I could see the unit again, (which made no sense) and that she was very busy! SO UNPROFESSIONAL. I'm glad I dodged a bullet. if you see a unit with that's she's tied to, GOOD LUCK!!!...

I have been using so like leasing and management for years now and am more than pleased! They've…read moredone an excellent job of keeping the property in great shape, answering any inquiries that I have, and dealing with any issues (only minor) promptly and professionally. I would highly recommend them to anyone looking for a place to rent.

UPDATE ..I received an email on March the 3rd and it said they haven't heard back about my issue…read morethey will keep me informed, it is now March 23 and I've heard nothing from this company, NO update, NOTHING. I would NEVER again live in a property managed by Smith Management, it is useless to contact them, you will get nothing..but please keep paying. ZERO STARS..A call in a reasonable amount of time would have been decent customer service, instead I have to post this and get a COPY AND PASTE RESPONSE. I've sent you 15 emails that I have every copy saved, how about you just respond to one ???????? I've been calling and emailing this company for weeks and they REFUSE to contact me. This is truly the WORST customer service I've even dealt with. First I spoke with a foreign call center that said someone from this "company" would definitely call me back within 48 hours.. surprise I received no call. Then I emailed and receive a response from a secretary that didn't read my email and she says that someone would definitely be getting back to me.. that was over 2 weeks ago. I got no response and all I'm trying to do is pay a stupid bill for my elderly hospitalized mom and do you think they have the decency to get back to me NOPE. Reading through their reviews .. makes more sense now. How do communities continue to use this awful company. I live in South Florida and though HOAs were bad down here, but this one is so much worse.. the fact that they blatantly lie to people.

This association is misusing funds of the people who live here, failure to notify Tennants of…read morespecial assessment fees. By law they have to give 30-60 day notice for these fees. Only document they have given notification on with residents states they are broke. Then hit everyone with $1200 or more in these fees without any prior notice since May. All the while expecting them to be paid within 30 days. All with no notice. These notices are supposed to be delivered to all residents either certified mail or posted on the doors. None of that has happened. They have added charges onto residents accounts from dates unknown. Mind you this was during the time they sent their notice of having no money. Seems convenient right?? The property grounds have gone derelict due to this severe misuse and mistrust of this HOA. So now we sit with a green swamp of a pool which is breeding grounds for all sorts of bacteria, including bugs. Trees that are falling into buildings and pathways. Stairs that are falling apart due to to severe carpenter bee damage and infestation that has gone on for atleast years that they are refusing to fix. The saw dust from their damage can be seen on most all the stair cases. Stairs to peoples homes that are severely damaged by them. Puts the residents at risk for injury or death. They tore out the entire wash room, put a notice up it was being repaired then never repaired it. Tore out the children's play ground. So now its a rock pit. Not fixing potholes in the parking lots that have caused damage to cars. Multiple large tree branches had fallen onto a building blocking an entrance, their emergency line was called they sent nobody. This was late May after they sent their notice. Several residents of the building the tree had fallen on had to saw down the limbs of the tree branches and move it themselves because they did not send anyone out to remedy this. The tree branches just sat there blocking the side walks for at least 2 weeks. Eventually we had to relocate them ourselves and risk injury for something they should have been corrected by the HOA we pay these ungodly fees to. The same tree is falling apart and the large limbs keep breaking off. Again, failure to do the job you guys are designed to do. Stay away from this HOA and this condominium. If you are a resident or potential resident reading this, I encourage all of you to report this severe violation of HOA to the BBB to start. Submit any and all pictures, documents (or lack there of), and stories. I also encourage you to join in on taking this HOA to court for their severe misuse and mistrust of their power and our hard earned money. They are ruining families here by forcing them out and not even doing their job. What they are doing is illegal and they need to be audited and investigated immediately for their actions.

Daniella Bradford was AMAZING to work with!! Great communication with even better taste. Truly is a…read morestar!!

I do not think that this company can be trusted. Avenue's site states: "Low Fee Guarantee - We…read morematch any competing proposal fee for comparable service. We won't be beat on fees." Avenue does not keep its word. I was in talks with Avenue, as I was considering using them as property manager for my rental. Per the request of the Avenue employee I was speaking with, I sent him a leasing agreement I had with a competing property management company. I did this to see if Avenue would actually stand by their word and make good on their "low fee guarantee." After talking with me on the phone about it, the Avenue employee actually agreed with me that my lease with this other company was an "apples to apples" comparison with their own. However, he said that they would charge me more than the other company. In other words, they would not honor their own guarantee. They do not keep their word. Also, there are multiple fake positive reviews of this company. I'm 99% sure that some of these fake reviews were posted by their employees. I would advise staying away from this company.

Mark is the quintessential perfect realtor. He answered every question quickly and thoroughly,…read more and was a pleasure to work with. I would highly recommend Waters Realty to friends and family!

I leased a home form Mark and Kim for 9 1/2 years. Mark and Kim made leasing a home for that length…read moreof time very easy. They are great people and if any maintenance needed done Kim made sure it was done quickly. I would not hesitate to lease or use any of their services again.

I requested the services of STL Home Watch Services. The president of the company, Joy Lapicki,…read moreadvised me that unfortunately my house is too far outside their service area. However, she was very concerned about my personal situation and spent a considerable amount of time offering alternative solutions and very helpful guidance. She even selflessly referred me to another company, one of her competitors! It is obvious STL Home Watch Services is deeply committed to serving the needs of homeowners and providing us peace of mind that our homes are safe and sound. I strongly recommend this company.

From the owner: STL Home Watch Services is the 1st NHWA Accredited Home Watch Company in St. Louis, Missouri. We…read moreprovide peace of mind while you are away from home. Our home watch visits watch for such items as water leaks, storm damage, vandalism/break-ins/squatters and any other home issues that arise when the homeowner is away. We monitor and evaluate any new issues. If a repair is needed, we manage the repair to make sure it has been completed per the homeowners or insurance companies request. We take care of the property, allowing the owner to continue time away stress-free.

This company was a mess to deal with. Our property manager was friendly at first but between her…read moreand the owner, they were not very willing to help us with issues our property had. We had 3 total gas leaks -- including one that we MOVED INTO, which the owner lied about resolving. We had to spend 2 weeks in a hotel, no reimbursement. The entire house (off Luckystone Ave) was in disrepair and nobody cares. It's a hazard and we are happy to be done with it & West End in its entirety.

Rented a home from them in Glendale. Awful experience. Rented the house from out of state. The home…read morewas Not maintained. Active gas leak when we moved in. Went on yo have 2 more gas leaks. I payed to clean up the backyard which was overgrown with weeds . Spent 700 dollars because there were snakes and it was unsafe for my dog. When I complained about the gas leak I was threatened with eviction. Ridiculous. Stay away from this company.

They scammed me out of $4,753. I bought a timeshare from them via Ebay on 8-20-2019, it's now…read more8-12-2020 and I have not received the Hilton Timeshare per contract and agreement. Hilton says that Square One must pay for the past due maintenance fees and transfer fees. Hilton had been talking with Mariah at Square One. She told them that she would pay it. She never paid it, Hilton would not let me pay it (even though Square One was supposed to per our contract and Hilton). Instead of refunding me or completing the transaction, their council, Michael Sokolik who will not speak with me, has no voicemail, sent me a Cease & Desist letter, claiming I am harassing them. Let's see Square One took my money, and did not transfer timeshare to me, when I inquire, they hit me with a "Cease & Desist," hang up on me and respond to my emails by saying to cease & desist harassing them. How about they just give me what I paid for or refund me all of my money... Absolutely rude and crooked enterprise. I wish I saw the BBB on them. Square One Help scored an F for complaints at the Better Business Bureau and BBB even wrote a warning letter for consumers. Customer service & care for our satisfaction is nonexistent.