Yesterday was a major day for me. I had a work event to go to. I called 247 at 5 to prebook a taxi for 7pm.
At 7pm I was waiting outside for this taxi. I tried to speak to driver as the text said he's outside but I couldn't see him. Then I got a text saying driver couldn't locate you.
Flat out lie cause he didn't bother. I then called and was told I missed my taxi and they were redirecting my call. I was on hold for 10mins.
I then decided to call from my partners phone and they answered within 25 seconds.
I booked it and taxi was outside. I was already late, upset, and was crying. this driver was so nice called me down and got me to my work event.
Now it's 11:30 I called again, got through to someone booked taxi and was told shortly.
I was told the driver couldn't find me 45 mins after I booked. I was outside with security who were assisting with cabs and getting people home. Theres was no 247 taxi. I called 247 they stopped answering my call. I then used friends phone. And this time got through In less than a min.
Had to wait another hour for this taxi. Who then cancelled the job but didn't tell me.
Saw a taxi with 247 who said he will take me if his customers didn't show. They didn't show and I was home.
I use this service over all other taxis but no more.not after the mental and emotional stress u have caused me read more