Amanda at the front desk is friendly and willing to help, however I noticed there was a lack of…read morecommunication from the front desk to the person that was supposed to let the customer know they can pick up their items. The cleaning was completed a day ahead of the promised date. A text or call would have gone a long way.

Had a truly terrible customer service situation at this place today & left a 1 star review. The…read moremanager just called me to make it right. Changing to 5 stars because it's not about the mistake: it's how the mistake is handled.

Terrific customer service!! Going to be a permanent customer!! Highly recommend! Very convenient…read morelocation.

By far the best dry cleaning service we've been to! They are first off, very kind and friendly...I…read morealways feel very welcomed! They have always taken wonderful care of us and our clothing! They have fair pricing and scheduling and we will remain loyal customers! :)

This is my favorite laundry in the Rockford area. The prices are fair and they use a payment…read moreprocessor from your smart phone. No cash needed but they have a machine that will dispense quarters from your paper money if you need that. The store is clean and their machines are well maintained. The area is comfortable to relax whiles your stuff washes and dries. Delightful children's book shelf for kids of all ages and interests. The place is safe for children to run around. Vending food and laundry products machines, (working) massage chair, gum ball- like section for kids. Nearby restaurants and bars. The place is not crowded at many times, if you have a large laundry mission. Generous carts and their wheels all work. Nearby the post office if you need to multitask your day

When a wash machine, dryer or the change machine eats your money they need to refund you! I've been…read moregoing here for many years and usually spend $40-$50/week and I am sure that I've spent around $10,000 here yet when the machines eat your money that don't pay you back. This is ridiculous! This place lacks integrity! He doesn't seem to have any issues with running right over to refund his friends!

They did a great job cleaning my wedding dress and for a reasonable price compared to competitors…read more Would use their service in the future for other needs.

Best cleaner in the Stateline. They go way out of their way to provide amazing customer service…read more Thank You Davig's

The laundromat is a clean and friendly place to go when you need your clothes really cleaned…read more Although I have had wonderful experiences with all staff this far, Marta and Fabiola have been fantastic and their passion, dedication, and pride shows in their work. The establishment is always clean, and all staff works hard to make it somewhere you not only appreciate going to, but will make your preferred.

Absolutely spick an span. My debit card was AVS fail and Tiffany explained the new security…read moreupgrades. Deleting the card and re-entering solved the problem. Kudos to Tiffany You have wonderful employees assisting Seniors.

This place is serious about cleaning. I brought a problematic coat in. They took their time to…read moreassess and called with the results. Such kind people who know their stuff. Easy street parking. I'm so glad this place was recommended to be as the best cleaners in Rockford.

Bennie's is THE go-to. Look no further. Honest and professional. He does not shy away from tough…read morestains on white colors.

Place and washers were super clean. Owners we on site and helpful…read more We haven't been to a laundromat in years

Not sure how I feel about this place…read more.... There is nowhere to really sit some tables would be nice besides these plastic chairs. You can not self load your card with a debit/credit card, you have to go to the counter. It is a bit too cold for my liking.....maybe turn the heat up?? After all it's currently 30° The machines aren't all that large & look very old. No vending machines.....it would be nice to grab a tea, water, small snack & not have to drag my kids down the walkway in the frigid temps. Dryers are awful & don't dry worth pretty disappointing when you have to go to another place to finish what you can't here..... Oh well onto the next place next weekend....not sure I'll be back here. Also you cant put small nominations onto your card! What if you don't use all the money & have no plans to come back?? Do I just toss the money aside Definitely won't be back......update your machines pronto

Machines have mildew/ mold in the softener/ soap receptacle. Leaky machines and rude customers…read more They do have a punch card for free regular washing.

Always clean and the change machine always works. There is also an attendant there during all…read moreoperating hours. Plenty of washers and dryers with minimal broke down machines.