Husband fell fracturing femur. The care he received was so fantastic. Every room was clean from the…read moreemergency room to his 6th floor room. From the nurses to transport staff were all caring and patient and prompt whether drawing blood or carrying him down for tests. I didn't meet any of his doctors except those at admitting- rounds are so early I would have had to dorms night in order to catch them. Only thing, and what hospital doesn't have complaints, was the food. They brought him roast beef one evening for dinner and we thought it was meatloaf! lol But the desserts were quite tasty.

Nurses are incredible . Came in for chest feeling tight . Stuffy nose also but not hear for that…read moreMonday 9:30 all said and done DR said everything was good looking for an echo Tuesday . Well that came and went . No DR all day . Its now 5:45 am on so if i dont get echo today we will definitely know there just padding that insurance bill . Was told 3 times yesterday i was gonna be out soon . If i didnt have insurance i would have been gone already . I hope i can turn this to 5 stars . Again nurses are incredible . But not alot of info . Answer to where is my echo .its on order . Lol you think anything with heart would be done quicker .it turned out to be well.

This Hospital is now the Tampa General Hospital . I…read morerecently had to visit the ER , in excruciating Pain i was quickly attended upon my arrival , treated with Compassion , all necessary Steps were taken by the Doctor and the Nurse to get me feeling better . Within 2 Hours i had a Cats an , the results and my Pain enough unter control so I didn't have to be admitted , the Prescription was available at my Pharmacy the same Day and i fallowed up with my Primary for further Treatments . Thank you ER Staff

We were visiting family and John went and broke his shoulder! We were in route to an urgent care…read morewhen I saw the hospital sign and told John, you know..... a hospital would be a better idea. Good thing he agreed a half mile later! I turned around and off to the ER we went. John got "fast tracked", not that it's fast- it just really means they know going in that he won't be admitted. It took a while to be taken back- he was triaged in the front pretty quickly though. Once back- they sent xray fairly quickly and then we waited. A couple hours later the nurse walked in with discharge papers and we laughed because he hadn't seen the doctor- who strolled in just as we were saying that. John's like, so it isn't broke? and this time the doc laughed- oh it's broken alright! He ran through the diagnosis and that John needs to follow up with an orthopedic, to rotate taking ibprophen and Tylenol and ice, ice baby. And we were gone.

I was referred to the ER after visiting a local Urgent Care. The first person to visit my…read moreexamination room was the billing clerk, that collected $643 before they could proceed. Dr. Jeffrey Francis came into my room, stood at the door, asked a few questions, never came near me, and said he was going to order an EKG. The EKG was performed and bloodwork was drawn. After an hour of sitting in the exam room, the discharge person came into my room with paperwork. What??? I never even saw the doctor again. I was told that HE HAD "LEFT FOR THE DAY". No conversation, no plan, no results of the EKG, no nothing. Remarkably, today, I read the results of my EKG, which were written by Dr. Francis and they state, "Possible Anterior Myocardial Infarction, PROBABLY OLD." So, this states that I possibly had a HEART ATTACK and it was "PROBABLY OLD"??? This is wrong on so many levels. This "Doctor" "Left for the day" without coming back into my room to talk about this or anything else? Another gentleman then did come in and basically said that he was the guy responsible for damage control when things go awry. Not knowing if I may or may not have had a heart attack, this gentleman stated that their purpose at that facility was to make sure that "you don't die within a week or two". That's GREAT! Perfect business model in a lifesaving position - just give them another week or two of life. Upon reading the results of the visit in my chart, the report is filled with lies written by Dr. Francis. The section "Physical Exam" is especially unsettling, as the doctor never touched my body, as he simply talked to me as he stood next to the door. This is shocking and absolutely unacceptable.

Cares about you as a patient until you leave and they don't follow through with the care they said…read morethey would provide. Seem to only want more money because I was told I would have to come back as a new er patient which means hundreds or thousands more I'm spending for their mistake.

KJay was THE BEST and I do mean THE BEST registration person in my 37 years of life! He's fun and…read morefull of energy. I'm in here for possible stroke but he brightened up my day that Goes a long way! People like KJay needs a raise! IN FACT! If you guys don't give him one I'ma protest!

I went here to be seen for shoulder and neck pain that was so severe I could hardly walk. The nurse…read morewas awesome. The doctor a white male in his late 30's mid 40's wouldn't even see me. My husband and I were literally 2 of the only people there. When he finally decided to come see me he told me that had some debilitating disease that couldn't be cured and couldn't be helped. He also made sure to let me know that he would only prescribe me over the counter medication and a mild muscle relaxer because a lot of people come in to get pain medication, implying that I was a pill junkie and sent me on my way. I had to go somewhere else to get service and everything the doctor told me was a lie. They sent me a bill for 800 dollars even though I was only seen by the physician and diagnosed for 2 minutes. He didn't look at my shoulder, he wouldn't touch me but somehow was able to conclude a diagnosis. We sat there for 2 and a half hours waiting to be seen even though the entire place was empty. He seemed so bothered by having to deal with me. This place is not minority friendly and I urge you if you are anything other than white go somewhere else. You will die in here. I don't remember the doctor's name but I will try to locate it and add it to this review. Best advice drive by this place don't expect to be helped here.

Hello everyone this is place 2 be with any healthcare I tell you Everyone's treat you good and…read moreRoyal Dr.Icy_ Nurses Melinda Lori _ Amanda Front desk staffs is funny + and _ nice, I love the visted there

Had a recent surgery. The pain was like nothing I've ever felt however my post op nurses Javier and…read moreAndraya were AMAZING! They were patient, understanding, talkative, helpful and just all around top tier. Nursing is not an easy job and I pray those 2 can maintain their excellence in a stressful environment. I also ended up being admitted and my nurse Fatima was just as exceptional . Thank you for all that you do.

I am beyond appalled at the treatment my 90-year-old mother received after her ablation and…read morepacemaker surgery on April 9th. The care she received was way below poor quality--it was total neglect and a serious failure to meet the basic standard of care. This is not just an unhappy comment; this is a much more serious situation involving the health and safety of a vulnerable patient. ​At one point, she had an accident on the floor and in her bed, and they chose to leave the floor dirty for 30 minutes. instead of changing her sheets, they just put a pad over the wet bed and left her lying there. This is a massive infection risk and a complete disregard for patient dignity and sanitation. ​The food was also completely unacceptable. It actually smelled bad, the bread was hard as a rock, and the nuggets were mushy and inedible. When she asked for crackers, the nurse never even returned. When she finally saw her again and asked about them, the nurse just said they didn't have any. ​On top of that, she was left sitting in the bathroom by herself for over 30 minutes until she literally had to scream for help. She is 90 years old and just had heart surgery; leaving her unattended like that is a terrifying fall risk and a failure of safety protocols. To make matters worse, the doctor had a terrible attitude with my sister just for asking questions, and then he made my mother wait until 2:30 PM the next day to finally be discharged. ​Since coming home, she is feeling terribly sick and has developed a horrible cough, which I'm sure is from the neglect and the unsanitary conditions she was forced to endure. I'm shocked that a hospital can be this bad. The nurses on duty after her surgery on April 9 mid-day and all day on April 10th, clearly need basic training on how to actually do their jobs and treat patients with respect. We felt totally rushed into this because of a referral, but after seeing the other comments here, it's clear this is a systemic issue. I've already called to report this and I will be following up with the patient advocate to ensure no other elderly patient is treated with such negligence.

I'm 70 years old. I've had bad health for the last 30. I live about 2 miles from this hospital but…read morewould never go there again. I've been there three times and every time they've almost killed me I had to sign out AMA and go to a different hospital who corrected all their mistakes

Advent health diagnostics in Westchase - I would give it a zero if I was able to give it a zero…read more This is not to point out the physicians themselves. They are very good. However, my cardiologist ordered a special kind of due to previous heart and heart trouble that having. It was scheduled for tomorrow. However, manager Sabrina at the diagnostic center refused to work out a payment arrangement with me. And canceled my appointment. My responsibility was $500 after insurance. Because I would not have money on the day of the test, I cannot have it done at all. This is a Christian facility. What would Jesus do? With Jesus deny vital medical care over a couple hundred dollars. Advance CEO makes approximately $6.3 million a year.

Will never go there again. Charged $3800, of which I had to pay about $700, for simply cutting off…read morea wedding band. On the itemized bill Lidocaine was over 90 dollars. Charged thousands for "decision making." What exactly did you morons have to figure out? Challenged it and claimed it's correct. Absolute scumbags.

I have nothing but positive things to say about this hospital. I've personally been there and my…read moremom has as well. About two weeks ago my mom was admitted after a stroke and everyone from the ER triage nurses to the people delivering meal trays were just so nice, helpful and patient with my mother and kept our family up to date with things regarding her health. Since we spent a few long days at the hospital we were given a cart with tea, coffee, bottled water, soft drinks, fruit and snacks every day that were were there. That was completely unexpected and so appreciated. I especially appreciate the nurses in the Neuro ICU unit and the nurses in the third floor comfort care unit. Their compassion and was incredible especially since such an awful time in our lives. They have a DD downstairs in the lobby and a cafeteria where the food actually isn't bad at all. They even provide meals free of charge sent to the patient's room if you want.

I was in severe pain and blood pressure was extremely high i had more than bad headaches was…read morebarley able to drive myself to the hospital and almost cause a bad accident I was in bad shape I could barely see my headache was that bad. Upon entering the emergency room the admitting lady saw there was a real problem before I even spoke,she immediate action,and I honestly believe it may have saved my life.this lady is better then gold she is basically an ANGEL dress like a hospital employee.the care was excellent as I was admitted for 3 days.i just wanted to thank all the staff especially the ANGEL working the emergency room admitting. PLEASE GIVE THIS ANGEL A MORE THEN DESERVED RAISE.. THANK YOU VERY MUCH GUy

St. Joseph's Hospital North ER - 04 February 2026…read more I am writing this review not only as a recent patient, but as a retired U.S. Army Special Forces Medic and former nationally registered paramedic. I have spent a lifetime in emergency medicine. The care I received in this emergency department was, without question, the worst I have personally experienced or witnessed in my professional career. On Wednesday, February 4, 2026, my wife brought me to the ER at St. Joseph's Hospital North in Lutz after I developed severe shortness of breath during a return flight from Wyoming. I had contracted influenza during travel, and by the time we landed, I was experiencing significant respiratory distress, fever, chills, and rigors. We arrived around 5:45 PM. There were only two other patients in the ER at that time, neither appearing to be in acute distress. Check-in was disorganized, as staff were unable to locate my long-standing records despite years of prior care at this facility. Over the next hour, the ER filled with additional patients, yet I observed multiple individuals who arrived after me being triaged ahead of me, despite my visible respiratory compromise. As someone trained in emergency triage, this was difficult to understand. I was eventually sent for a chest X-ray and asked to undress in a cold room while actively shaking with fever and chills. There was no effort to ensure patient comfort during the process. After nearly two hours, I was placed in a treatment room. I waited more than 30 minutes before a nurse briefly entered, did not clearly identify herself or her role, took vitals, drew blood without explanation, and left stating the physician would be in shortly. The room was extremely cold. Despite obvious rigors, no blanket was provided. My wife had to remove her own jacket to place over me. A request to the nurses' station for blankets went unanswered for an extended period. When the physician finally arrived, I was asked to repeat my history. A minimal exam was performed. After he left, I could clearly hear loud, social, and unprofessional behavior from the nurses' station area. Following a shift change, a second nurse entered. After another request for blankets, one was eventually brought -- and handed to my wife without instruction or courtesy. There was no communication about the plan of care, anticipated timeline, or findings. After approximately six hours in the ER, I was diagnosed with Influenza A and discharged with prescriptions for Tamiflu, benzonatate, and albuterol. Discharge was abrupt. IV removal was rushed. EKG leads and monitoring equipment were partially left for us to remove ourselves. No discharge education was provided beyond stating prescriptions would be called in. There was no closing interaction such as, "We hope you feel better." We left shortly after midnight and had to obtain a hotel due to the late hour and my condition. In more than three decades in emergency medicine, I have never experienced such a lack of empathy, communication, professionalism, and basic patient comfort. Emergency departments are busy environments -- I understand that better than most -- but patient dignity and compassion should never be optional. This was my last visit to St. Joseph's Hospital North and to a BayCare facility. In two words: profoundly disappointing.

What a beautiful hospital and campus! This is kind of an odd statement considering that I came here…read moreduring the twilight hours and to the ER, no less. St. Joseph's Hospital - North is located just a bit north of Tampa by Cheval and Lutz, respectively. The hospital is situated at the critical crossroad of Dale Mabry and the 589 Veterans Expressway-Suncoast Parkway/568 off-shoot. This makes it easily accessible from various areas, whilst being fairly free of the Tampa Bay congestion. Parking here is fairly simple, as the lot is rather vast, while the signs make navigating the campus rather intuitive. When it comes to security, the team does a rather spectacular job to ensure that safety and protection of their patients and employees. With both the sheriff departments and security contractors on site, there is very little to worry about. I was directed to self-admit to St. Joseph's Hospital - North after incurring an injury during a work trip. After returning to Tampa, I was able to drive myself to this location with ease. As I entered the ER, I was screened by the security and welcomed by the friendly staff of the ER. The ER area and department was very clean and well maintained. The process of getting admitted was rather smooth, and it wasn't long before a nurse came to take my vitals and enter me into the triage process. I wasn't dying, so I understand the length of time it took before a doctor came to address my injuries. When a doctor did come, she was extremely pleasant and thorough. She provided a preliminary diagnosis and ordered some imaging. The technician was also an expert in her craft, which made the overall experience at the hospital worthy of mention. Great team of professionals to take care of your medical needs and concerns!

What can I say everyone was amazing and extremely helpful. I truly felt like I was cared for. Very…read moreGreat people ! I will deff recommend. The way I kept pressing the call button by accident! I know I was annoying!! but they didn't make me feel like I was annoying at all! Thank you for making me feel welcomed , safe, and very comfortable!

Very pleased with the services here. I've been twice - once for a FREE breastfeeding class and once…read morefor an ER visit. The class: very informative and fun! My husband even enjoyed it! Great instructor. ER: in and out with 4 hours. Happy they were able to quickly assess my issue and get me on my way. I felt the staff were knowledgeable and helpful! Only knocking a star as they prescribed me an antibiotic that wasn't breastfeeding friendly (after I stressed it needed to be)