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    24/7 Cars

    3.0 (9 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 1 week ago

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    Dylan Sims was great! Thank you for my new to me Florida convertible!! Excellent customer service.

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    Best Deal Auto Sales

    Best Deal Auto Sales

    (1 review)

    The worst experience I have ever had with any customer based business. Bought a 2013 Ford Escape…read moreTitanium. 10 days later Check Engine comes on. I call them. They say it's a two week wait for their service shop to look at it. Even though I paid $2400 for a warranty to cover everything. Two days later the car has a catastrophic engine failure. I have to tow it twice to get it to them. They literally take some parts off and put them back on and reset the Check Engine and tell me it's fixed. Two miles down the road I get gas. It takes 11 tries to start it. Two days later Check Engine is back on. I take it in that Monday. They give me a crappy loaner and not a rental car as my warranty garauntees. Wed they say it's fixed again. This time it doesn't make it 3 miles and has another engine failure. So, that's three tows in five weeks for a new car. They call me back after two days (again they gave me the same crappy loaner and this time it's on empty when I get it) and say Ford recalled this model and year for this exact problem. So, now Ford has it. I was told it would be done by Tues April 7, 2015. It is now Thurs. They have made no contact with me. I went in and met with the manager and he could not have been less empathetic. All excuses and it's not our fault. Never said he was sorry my family and I were stranded in the worst part of Fort Wayne at night for two hours waiting on the first tow. Not sorry that he has not honored the warranty in the least. Not sorry the second time it went dead I was stuck in rush hour traffic. He honestly could care less. He has my money so why should he care huh? They love to talk about how they are members of the Chamber and BBB and sponsor little league. So, that makes you a decent human being? No, it doesn't. You have dozens of places you can go. Avoid this one. Great during the signing process and terrible on the back end.

    R&B Car Company Warsaw Service

    R&B Car Company Warsaw Service

    (7 reviews)

    I am writing a review here, because I already left a google review a year ago and they won't allow…read moreme to write a second. :) I would highly recommend buying a vehicle from R&B, specifically Branden. He helped me purchase my 2016 Ford Escape over a year ago, even with a fixed and tight budget. We bought our second vehicle from him last week, a 2015 Chrysler 200. The Chrysler we purchased off the budget lot, yet they still did an inspection on it, detailed it and replaced all 4 tires for us. I truly believe Branden wouldn't sell you a "bad" vehicle and that all the employees take pride in what they do.

    Be aware potential customers!!!! I've been speaking with one of their representatives, Tasha, for…read morethe last week about a truck I was interested in buying and even told her exactly when I'd be down to look at the truck. I drove an hour and twenty minutes one way to go see it and hopefully take it home the same day. When I arrived however, it was brought to my attention by Cole Jetmore, that the truck was shipped to their Fort Wayne location because of a potential buyer 25 minutes before I arrived!! I find it beyond ridiculous and extremely unprofessional that they couldn't have given me a call to let me know or at the very least hold it and let me look at it first since I've been talking with Tasha about how much I wanted to bring the truck home ALL WEEK, not to mention the fact that I was driving an hour and twenty minutes on my one day I'm not working a 12 hour shift during the week! Due to their lack of communication, customer service, and professionalism I wasted almost three hours of my life and a quarter of a tank of premium gas only to be told "Well if the customer doesn't decide to purchase the truck we'll give you a call." I'm beyond frustrated, pissed off, and disgusted with how this situation played out and was handled. It clearly shows how much they care about new customers!!! I would highly recommend to anyone looking to purchase a vehicle from them to highly consider other dealerships first, or at least dealerships with communication and customer service because it's more than evident they have none!!!

    Preferred Auto Credit

    Preferred Auto Credit

    (3 reviews)

    Outstanding customer service by Jake L. We requested a certain car and Jake took his time and found…read moreus a great car. He did not make us feel pressured or uneasy at any time. He was super and we appreciate that! Highly recommend this place for your car shopping. Thank you!!

    I'm 60 and have bought more than a few cars from used car lots in my years. Every. Single. Time. It…read morewas a wrestling match of of wits, petty, pointy, distrust. Not here at Preferred. I found the truck I liked on a google search and one of the choices was Preferred Auto. Their truck was my second choice but stopped there first to check on one unit. Toyota Tundra pickup truck. Alex met us outside, but I was ready for his used car lot tactics. He was super nice, but I knew he was up to something. I told him I want to take the truck for a drive and he immediately agreed? Let me grab a plate... Ok, this guy was up to something. Heh heh, can't fool this old timer. We took the truck for a couple of hours, ran it by my mechanic. Advice from mechanic: Great truck, good price, go for it. Back to the lot... Alex met us and Jake the sales manager and then, holy shit, Jay the owner pops in! He's the dude you see on The Preferred Auto TV commercials. It was funny. Jake is his son. I made my offer, they counter offered with a vey fair price and we all shook hands. As it turned out also, my wife Lisa, knew Jay from high school, so that added another hour of shooting the breeze. I know this is my longest review. The buying experience at this car lot was so honest and upfront just super impressed me. Alex was great and thoughtful. Trust me, this is a great group of people selling cars! Plus you get free car washes for life! Good guys, go see 'em. Thank you Alex, we love the truck. Mike :)

    24/7 Cars - usedcardealers - Updated May 2026

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