Just plain horrible stay away from this place. They charged me twice for something I purchased and…read morewhen I reached out the person on the phone a said I would need to bring in proof because anyone can call saying they were charged twice. When I informed him that I live an hour and a half away he said call your bank... I wish I could give this place negative stars all around horrible experience as well as customer service

The guy that was working today was so very helpful and so nice. He helped me was a lot of questions…read morethat I had.i can't remember his name but we were there around 3 o'clock today. Thanks a ton

Always easy in and out, lines are not crazy. Customer service game is strong and good salesread more

I unfortunately will not be shopping at Lyfe any longer after OVER A YEAR of shopping here. I was…read moregiven several VALID coupons on the back of my receipt for 50% off my products. I have been denied because of the most petty reasons, first its because the receipt is short and half the coupon is chopped off, then I was told to just make sure I ask for the full receipt so the coupon is visible. Even after doing this and getting a new receipt withy the full coupon, I was denied because the receipt was blank but the coupon was valid. After explaining that I was given a short receipt so I had them print a new one, and presenting the receipts, I wan denied. This made me feel like an UNVALUED CUSTOMER! I shop here WEEKLY! To be treated like this on several occasions is so rude to me. There are several other dispensaries who HONOR their customers.

Great staff. Family owned, works well with each other…read more @cedertifiedeal5 Need a website to order online.

This is the Best and Biggest Vape Selection in all of Rockford! They get new inventory everyday. If…read moreit's out then they will have it! Wally is the man he'll get you right for all your smoking needs!

Very good I store help from clerk/sales agent. Somewhat limited item other than the extensive…read more"glass" pipes, bongs, etc. I found exactly what I was looking for and the prices seem very reasonable.

Staff is very knowledgeable & engaging with the customers. They helped me find what I was looking…read morefor.

Customer service is great. Great selection of tobacco and vapes…read more Some custom clothing and accessories.

I went in to check the place out since it was the grand opening and I was not disappointed! They…read morehave amazing selections and products and very Reasonable prices. Will definitely be revisiting, really convienent spot right outside of Walmart.

2 minutes ago…read more Dropped off a FedEx package and got a dropoff receipt. The tracking on the FedEx website shows the package never got scanned, so there is no evidence it entered their possession. I stopped into The Postal Shoppe and asked if they could look for it. The guy was rude and unhelpful, simply insisting it was picked up and not their problem. I talked to FedEx as well, and even though they couldn't do anything for me, at least they weren't rude. Lesson learned: always drop off directly with the carrier. They scan it right then and there, and then the tracking shows they took possession. This package was for a Samsung trade-in, and I'm out $150. Never going there again.

I received a package from UPS that was sent to the wrong address. I drove over to the Postal Shoppe…read moreto give it back and let them know. I went in and told the guy on shift, and he said that I would have to pay $25 for shipping if I wanted to return the package that wasn't even mine. It's terrible service to make someone who isn't even at fault pay for your mistake. I wouldn't recommend this place to anyone.

Needed FingerPrint service for a job requirement Nick was…read moreso patient and helpful ! It was easy to make an appt online and he took care of it 'on time' - was polite and walked me thru the process then helped me mail fingerprint copy to the work site requiretaking extra time to find the best mail rate for tracking services So appreciate this local business and its polite helpful employees

I had some old toner cartridges and asked Google where I could recycle them, and Google AI said…read morethat The Postal Shoppe on N Alpine Rd has recycling for toner cartridges. I then verified the information on the website for The Postal Shoppe, and it said, "The friendly team at The Postal Shoppe are big fans of the environment and always try to do our part to "keep it green" by recycling whenever and whatever we can." Along with "We encourage the residents and business owners of Rockford, IL to also do their part by using The Postal Shoppe as their recycling center.", along with a listing if items they recycle to include toner cartridges. However, when I arrived at The Postal Shoppe, I found the team anything but friendly. At first, I was told no, they do not do any recycling. When I asked about the website, the staff told me it was "not our problem", and "we don't care", and "we are not responsible for the website". When I pressed them on the information posted on the website, they said it was probably the old owners. So, I asked when the owners changed. They said it was 5 years ago, but again they didn't care and are not responsible. This review is for the attitude of employees at The Postal Shoppe. Instead of "I'm sorry we no longer offer that service. I'll let the owner know to update the website"; it was "not our problem", and "we don't care". To the owners of The Postal Shoppe, if you no longer offer a service that listed on your website, then you should update it. Apparently, it's been at least 5 years since this service was offered. Here's a link for the website: https://www.thepostalshoppes.com/Home-Business/Recycling-Services