I called Kevin about inspecting / assessing a wood-burning fireplace at a home we're buying. We…read morewant to convert it to natural gas. Kevin only does wood-burning fireplaces, but he spent at least 10 minutes with me diagnosing what was going on with the current fireplace (previous owner had it blocked with a sheet of galvanized steel), explaining our options, and making some very smart recommendations about how we could proceed. Greatly appreciate him sharing his expertise! 5 stars!!

Kevin was very prompt and professional. He was able to inspect and clean our wood Insert and give…read moreus advice on how to keep it in the best condition possible (I'm new to wood inserts lol). I even had some questions after he left and he responded quickly. Super professional and would recommend to anyone!

I contacted Safer Chimney for chimney repairs this past summer in July. They did a wonderful job;…read moreShawn was also kind to blow leaves and debris off our roof and then the sidewalks while he waited for things to set. Because he was so kind and generous to do that, I asked if he would be interested in re-bricking our front steps as well. He agreed and also did a beautiful job on them. I'm thrilled with how they turned out. They did 5-star work. The reason for the 4 stars instead of 5 is because of issues with timeliness in coming/arrival and finishing jobs in a timely manner that others mentioned in their reviews. I do hope that this company visits this criticism and takes it as incentive and opportunity to review how they can improve in this area. I appreciate their work ethic and workmanship so much.

After the 4th time of them rescheduling me on the day of service, I am done. Very bad communication…read moreon their part. You call and they hang up or don't answer- kind of like they are screening the calls. I can't say if they do a good job, as they did no work, just kept wasting my time. Oh, and it took scheduling out 2 months for the first scheduled cleaning. They gave excuses of: An emergency gas leak Emergency illness Tech comes out and says we need the boom lift and its not available today Tech with boom calls and reports boom has a repair issue that just happened Each time this was notice given day of service after the arrival time that they scheduled.

This place is OPEN. We bought a new house and it had an electric fireplace insert placed inside the…read moreold wood burning fireplace. I removed the electric insert, but wanted to have my fireplace cleaned/ inspected before starting a fire in it. They showed up and were in and out wishing 20 minutes. Fireplace looks great and everything is apparently good to go. Very smooth process!

WELL DONE - quick and efficient…read more In spite of our current HOT weather... preparing for the opposite that WILL happen sooner than any of us want to imagine... Called Top of The Stack today - to request service for our chimney / wood burning stove. Matthew answered the phone, took down my address and was at our home in less than an hour. He is a man of few words. Got right to work. Scraped and vacuumed the stove. Swept and inspected the chimney. He put down drop cloths and was careful about moving the very large vacuum carefully - no dings in my walls or floors. His post service verbal summary was easy to understand.

Brandon and his team went the extra mile for me. From matching brick colors to working around a…read moreminor weather delay, they were super accommodating. Home repair projects can stir up a fair amount of anxiety re the uncertainty. You cross fingers and hope you chose well, and It's especially satisfying when all does go well. All went better than well. One totally satisfied customer here. :)

I used a different company last fall that was highly rated on Yelp. They gave me incorrect…read moreinformation about my wood stove operation and didn't fix a problem with the cap on my chimney. Brandon came out just now and cleaned a couple dozen dead song birds out of my wood stove flu pipe in addition to the creosote buildup from running the stove all winter. He was also on time and polite. He's going to find a new cap for me without the bird gap. He takes plenty of pictures both inside the chimney and from the roof so you can see what's going on. This guy is great and I highly recommend him.

It took a while to get on their calendar but they did a great job at a fair price. Purchased and…read morereplaced a part in my fireplace and were very friendly, and easy to with with.

Ritchie is responsive and on time. He shows you photos of what he finds inside and out and talks…read moreover the options at different price points. I appreciated his candor and he operates his business with a great deal of integrity. I highly recommend Idaho Fireplace & Chimney.

I used their company two years ago and they were great. I used them last year and they were awful…read more this year they went beyond awful and when they showed up and gave me a line of nonsense after saying they could clean my chimney before they came. Then when they got here it was a whole other story. We agreed they should leave. thanks for wasting my day

We were in need of a chimney sweep- inspection and as I was thinking about it, who passed me in the…read more16, "A Fireman's Chimney Sweep". Called them up, made an appointment and they had responded within a half day to me and we were on calendar. They showed up, calling us when they were on the way, within the scheduled appointment time. They were very professional and careful as to place down tarp in the area of my fireplace and walk areas as I have light color carpet nearby. The work was done, explained to me my concerns and left without any residual or marks on my carpet. I am calling them out again when I need service or assistance as I am not to happy on a roof, just saying! I thanked them for the help and recommendations that were provided to me too.

While visiting my mother she had scheduled a chimney sweep (will not mention them) who changed appt…read moretimes and day 3 times on her and still had not shown up. Now it was over a month since she called and needed her chimney cleaned. I went to Angi's list and found the only chimney cleaners in our area, Chimney Bros. Not only did they call immediately but made an appt the following Monday at 3:00 PM. Monday arrived and he came at 2:30 PM, early. He cleaned the chimney, pellet stove, porch which had debris dropped on it. So professional and courteous to my mother. I would highly recommend them to anyone.

From the owner: Chimney Bros have two split owners, Beau Patterson and Trevor Sund. These two have worked as…read more firefighters in the Treasure Valley with over 20 years experience combined. Along with their firefighting backgrounds they also have a background work as chimney sweeps prior to starting their own business. They have undergone hundreds of hours of training and studying to bring you the peace of mind that your fireplace needs will be met with a great attitude and desire to serve.