Although we ultimately decided to sell our home instead of renting it out, I can't say enough good…read morethings about my experience with RNB Property Management. I initially spoke with Kristen, who took the time to explain the process, answer my questions, and let me know that Marshal would be following up with me. Shortly after, Marshal reached out and was incredibly responsive, professional, and knowledgeable. He sent me detailed information directly via email, answered every question I had, and made what could have been an overwhelming decision feel straightforward. Before contacting RNB, I had reached out to another property management company, and the experience paled in comparison. They weren't nearly as helpful and mostly directed me to their website for information. RNB's personalized service and communication really stood out. We were fully planning to move forward with RNB until our plans changed and we decided to sell our home instead. Even though we never officially became clients, I wouldn't hesitate to recommend RNB to anyone looking for a property management company. Their customer service is exceptional.

I ultimately did not rent through this company, but I did apply for one of their properties after…read moreviewing the home. Overall, communication with the property management company itself was good. They answered the phone, responded to my questions, and processed my application fairly quickly. My frustration was mainly with how long the approval process took and some of the repeated questions I received. When I toured the property, I brought my partner with me, who lives in the Bay Area and was not going to be living in the home or included on the lease. Shortly after the showing, I was asked whether there was another adult who needed to be added to my application. I explained that there would only be one adult and one dog living in the home. My rental history apparently showed two adults and two dogs at my current residence, which is accurate, but my circumstances for this move were different. Despite already explaining this, I was asked again later to confirm whether there would be another adult and another dog living at the property. I found the repeated questioning a little uncomfortable and unnecessary after I had already clearly answered it. I was initially told the approval process would take approximately a week, but more than two weeks passed without a decision. I was told they were waiting on the owner and, at one point, that the owner was asking again about the number of adults and dogs. I understand that owners have the right to review applicants and ask reasonable questions, but after providing the same information multiple times, the process started to feel unnecessarily drawn out. After about 15 days, I had already secured another home and decided to withdraw my application. There were definitely positives: the property management team was responsive, easy to reach, and processed my application quickly. However, I think the owner approval process could be much more efficient, and once an applicant has clearly answered questions about who will be occupying the property, they shouldn't have to repeatedly provide the same information.

You know it's going to be a good company when it's one property manager giving another property…read moremanager a 5 star review. Gabe and his team at Allegiance are so easy and great to work with. It's been exceptionally hard to find help with some properties in the Sacramento area that I can't manage myself. During my initial search, most of companies I talked to in the area over promised and under delivered. From the first call, it was clear that they were lacking professionalism, industry knowledge and some never even called me back. I do have high standards of course as I myself have been doing the job for 10 years but I couldn't believe the experiences I was having with these other companies. When I finally found the Allegiance team, I was so relieved. Not only are they great at what they do and got these properties rented quickly, they are just fun to work with and very down to earth. Their knowledge, professionalism, fair pricing, and outstanding customer service also set them apart in the industry. They will continue to be my first choice in the Sacramento area and I can't recommend them enough. Thank you Allegiance Team! Highly Recommend!

I rented a home managed by Owens Property Management for two years. At move-out, OPM kept my entire…read more$4,000 security deposit and billed me $117.08 more. Their own documents tell the story. The August 18 deposit statement charged me $2,487.89 for carpet replacement. OPM's own cost sheet labels that figure "Estimate- awaiting confirmed quote." The actual carpet invoice is dated the next day, August 19, and totals $2,477.80. The $400 carpet-cleaning charge on the same statement is backed by a vendor invoice dated August 23, five days after the statement was issued. The $50 "yard work to repair damaged lawn" was mulch and small plants, $49.59 per their own sheet. They also charged me $21.41 for a kitchen faucet leak I had reported through their own maintenance system. I was never given the after-repair photos California law has required since April 2025. I accepted $2,425.30 of the charges in writing and asked for the remaining $1,574.70 back. OPM's written replies did not address a single disputed item: "This matter is now considered closed," and then, "This will be our final communication on this matter."

Mani went above and beyond. He made the experience of renting stress free and enjoyable. He is…read moreextremely responsive and respectful. All our questions and concerns were answered promptly. Highly recommend renting from Cornerstone property!

I called to inquire about a property, but the representative who answered was highly…read moreunprofessional. We told our desired move in date. After I was informed that the property could not be held for three months, a policy I found entirely reasonable, the representative abruptly ended the call. I was disappointed by the dismissive and unhelpful tone.

After all of this had happened. I felt like it was some kind of unconditioned with sibling such as…read moremetaphorical kind of way. After a while, I started to see Dan, he showed up and showed him around. He explained how it work between with any Property Management and the owner while requesting for any work repair. There was one lady whom suppose to work with me named Stephanie (long story, but let me make it short simplifying thing), she mentioned she talking with owner for the past approximately 4-5 months , therefore no result. That how I was about to get Dan which I finally meet him. He fired that lady, Stephanie, then got another person. That all good. I rather reach out to Dan for any quicker responses. He is the main person. So, things happened, got things settle, and made a good deal for me for one month. It wasn't a bad deal and got most of the thing fix like ceiling fan in living room, replacement 2 fans/light upstairs, fix heather, eh, it was all taken care off. Alright then, that my simply journey story. I end up staying another year but more likely stay here 3 more year for the kids school. All that thing being happening, henceforth one I recommend go through it, however always get Dan or each out to him. Someone might help, but he is the one you actually need to take things care of. Heh, more attention for him. That a good thing. Happy holiday and upcoming new year. Be safe ya'll! Thank you Ferguson Property Management to make things easier. Glad to work with you. But the owner is something else and that doesn't want to respond. Now you know the difference. Best Regards, Sumeet

I wanted to share my experience with this property management company as a prospective tenant. I…read moreultimately did not rent from them, but I did tour a property and submit an application. I completed two self-guided tours, and both times I had issues accessing the property. The first time, I was fortunate enough to reach someone by phone who helped me get in. The second time, no one answered the phone, and I was unable to access the property at all. I was also one of the first applicants for a home I was very interested in. I explained from the beginning that I was on a timeline because I had applied for multiple homes and needed to make a decision quickly. This particular home was my first choice, so I wanted to get my application processed as soon as possible before declining another property. I was told they would begin processing my application, but days went by with no progress or communication. I called for three consecutive days, sent multiple emails, and received no response. On one of those days, I called twice and was told the person handling my application was busy signing leasing documents, they would call me back but never did. What really stood out to me was that after multiple unanswered calls and emails, I finally emailed them saying I wanted to withdraw my application--and suddenly I received an immediate response. The home itself was beautiful, spacious, well-priced, and had a lot of potential, which is why I was willing to overlook some things. However, when I toured it, the property was not move-in ready. The carpets had a strong odor, the walls and baseboards were heavily scuffed and needed paint, the showers had moldy/old caulking that needed to be replaced, the toilet seats were faded, and the backyard concrete had significant grease and dirt stains. I asked if these things will be addressed before move in, I was told cleaning and carpets were likely to be addressed and everything else was upon owners discretion. There was one gentleman I spoke with who was extremely kind, helpful, and responsive. Unfortunately, I was told he went on vacation, and my experience with the rest of the office was completely different. Communication became extremely difficult, and I found several interactions rude and unhelpful. Ultimately, that became the biggest red flag for me. If it was this difficult to get a response while actively trying to become a tenant, I became concerned about what communication would look like if I actually lived in one of their properties and needed assistance with something important. I began to look into their reviews online and seen that their lack of communication was a common theme. Someone named Dan appears to be rude, responding to yelp reviews in an unprofessional manner which was another red flag. I can't speak to the experience of actually renting from this company because I chose not to move forward. I can only share my experience with their touring and application process. The property itself had a lot of potential, but the lack of communication and follow-through was enough for me to walk away.

I've had a great experience with Keyrenters managing my rental property on Stanley Avenue. I…read moreespecially want to highlight Lizette, who has been incredibly helpful throughout the process. She's responsive, professional, and truly went the extra mile to get my house rented quickly. It's clear that she cares about both the property owner and the tenants, which gave me peace of mind. I highly recommend Keyrenters--and Lizette in particular--to anyone looking for a reliable and efficient property management company. Yvonne.

the worst company I have experienced so far! GO WITH ANYONE ELSE. Communication is almost non…read moreexistent until you complain about random maintenance showing up unexpectedly in your backyard with no prior notice. Unexpected work for months that was never discussed prior to moving in and then blamed the landlord and workers for not even letting us know the work had been finished over a month prior yet we were not allowed to use our premises (confirmed myself with the construction company who said Keyrenters was aware) Upon moving out, they also will keep money for repairs and promise to give receipts (CA law) and then they ghost and block you right after you move. Myself and other tenants have moved strictly because of this company and how awful they are with privacy, communication and unlawfully keeping your money without any proof or receipts (AB2801). Notice how their good reviews only come from landlords because they do not give a shit about tenants AT ALL.

As a long time tenant of Sacramento Delta, I can only give three stars. They obviously work for the…read moreowners of the properties and not for the tenants. As soon as we moved in we had mold growing in our closet. They promptly removed that mold but they did not fix the cause so soon after we had mold growing on our bedroom ceilings. It took over two years for Sacramento Delta to find the cause of the mold and remove the mold from our ceilings. Anothet issue is; This is a very old duplex and bathroom drains are connected to our adjacent neighbor. Sac delta regularly tries to make us pay for plumbing repairs when it's California law that landlords are responsible for their own plumbing repairs when it's not due to negligence or misuse by the tenants. Our neighbor regularly clogs the bathtub with hair and Sacramento Delta makes us pay for the repairs even though we do our due diligence by taking care of our side bathroom and keeping a hair trap in the drain. Kesha Jenkins sent us a bill for half the plumbing repairs and told us that because she couldn't prove which side caused the blockage she split the bill between both units. This would never hold up in small claims court. I refuse to pay for something that I didn't damage. Now, Chris Phillips is trying to get us to pay the full plumbing bill because we were the unit to ask for a repair. The neighbor's tub was also back up but we have children and need the bathtub to be in working order for their health and safety. The neighbor didn't call because she didn't want to be "charged like last time" (her exact words). The signed lease agreement does not state that tenants are responsible for the plumbing bills and I am prepared to take this to small claims court. Besides these issues, Sacramento Delta has been fine.

My ex husband was trying to rent from them. Since the property was 2 house from where we both use…read moreto lived. It worked perfect to coparent out 2 kids. They asked for 3 times the income(4.5 more of what the rent was he made). Last 2 years W2 Last 4 check stubs Mortage statement that it show he lived owing in the past 10 years. He meet the lady at the house it was shown and she said the application is almost done being review. ur very close in getting it the house, we just need to have the supervisor ok it. Well he waited it 2 days and nothing call them, email them text them and finally the email saying we need ur divorce degree to be able to finish ur application. That is way to much I told Alberto my ex. We r separated and we haven't gotten there get and this house has been vacant for the pass 4 month. No wounder that can't find the perfect renter. To me this is just way to far getting in someone's personal life. I haven't rented in more then 25yrs but is it this complicated to rent now days or this people from delta are just out of their minds. Maybe a newanagement would bring more business. My rating to u is -1110000000

Recently completed my annual inspection and Adele was awesome! The entire process was easy and she…read moreaddressed all of my questions. Adele has been performing these inspections for me each year, and every time, it gets easier and easier. She is professional, thorough and doesn't leave any tasks unchecked. Thanks for hiring a great inspector RP!

I requested they have a manager get back to me after they charged me 120$ for a late fee. They…read moredidn't charge my card on the 5th they charged it on the 11th and give me a late fee saying I'm late because the money wasn't in the account. This was December and still haven't heard from a supervisor

I was a tenant with Sac City Rentals for a couple of years, and they were excellent. They excel in…read morehandling repairs and communication. They are easygoing and do not harass renters. Their application process is both easy and fast. Even a year after we left, I messaged Scott to ask a question, and he responded warmly, making every effort to assist me. I wholeheartedly recommend both property owners and renters to consider Sac City Rentals as their management company.

Mercedes was very rude and unprofessional. Asking simple questions leads to her hanging up the…read morephone in your face.

we've been renters for almost 20 years through Horizon properties. Each and every time we had…read moreissues, they handled it immediately, the vendors they used were top-notch professionals. The staff at Horizon properties top-notch if you ever need a rental contact them !! shout out to Lisa, Melissa, Jared just to name a few of the staff

I DID NOT RENT FROM THEM: I did take two tours of places with them. They made it easy, and did an…read moreeasy preapproval form. They didn't make me fill out and pay an application just to view properties and Vincent was responsive, and helpful. I ended up renting somewhere else but still they were great with the tours and such.

Never called me back after I submitted an online request. Maybe too busy or just not interested?…read moreBut I would have liked to know...

Bless McCrary and the staff at Advent Properties were very responsive and easy to work with…read more Having had managed my own properties years ago, it is such a relief to have all the details and issues handled by such a competent group of professionals. I would highly recommend Bless and Advent Properties.