I've never left a review before, but this gym has pushed me to my limit. The list of issues is…read moreendless. The air conditioning was broken for months this past summer -- forcing members, many of whom are minorities, to work out in unsafe heat. The facility is filthy, machines are constantly broken, and the saunas and pool were actually shut down by the health commissioner (yes, you read that right). The leg press has been broken for months, weights are scattered everywhere, and half the benches are ripped apart. The squat rack is always missing plates, and sometimes you can't even find a 10 lb weight. Every machine feels like it's about to fall apart. I tried to stick it out, but you can't even have a decent workout here -- it's impossible to track progress when everything's broken or missing. I finally canceled my membership. This gym is an embarrassment and should be inspected immediately.

Former Member - Bronx Native…read more Before I joined the Navy, this gym was my regular spot. I lived five minutes away, born and raised in the Bronx, and for a while it felt like a community space. I'd run into people I grew up with, friends from high school, people I hadn't seen in years. That part meant a lot to me. Unfortunately, the front desk and management ruined it. First issue: I was pressured and misled into buying personal training I didn't need. Once I signed, the trainer couldn't even work with my schedule. No flexibility, no accountability -- just take the money and move on. Second: clear favoritism by staff. Certain people were allowed to play music out loud, break rules, and do whatever they wanted -- but when others did the same thing, suddenly it was a problem. That inconsistency creates a bad environment fast. Third: amenities constantly unavailable. Even years ago, when it was still XSport Fitness, the pool would be randomly closed. Add in parking issues -- paying for parking on certain days on top of a membership -- and it just felt like nickel-and-diming members. The biggest issue, though, was the front desk culture. Unprofessional, dismissive, and uncomfortable energy. There were maybe one or two decent staff members, but overall it felt like complaints were brushed off and members were made to feel like they were the problem for speaking up. I left, moved to California, and honestly thought about coming back to this gym when I returned -- only to find it shut down entirely. That didn't surprise me. When a business ignores its community and runs a place into the ground, this is usually how it ends. It's bittersweet. I'm sad the neighborhood lost a gym, because the community deserves recreational spaces. But I'm not surprised this one didn't survive. Poor management, poor treatment of members, and bad business decisions eventually catch up. I genuinely hope a better gym takes that space -- one that respects the Bronx community and actually runs the place the right way.

Convenience, have used this gym over the years but the circumstances have changed, machines are…read morebroken, there are too many people, and they are not well maintained. Seeking a more desirable alternative.

Took a weekday afternoon tour recently…read more The front desk lady welcomed me cordially. To which I then asked if it would be possible to tour the gym. Within moments a young gentleman came to assist. During the tour I witnessed clean areas, with what I'd say were diehard gym members maintaining their fitness goals by either pumping iron, running on the treadmills, stretching in the group fitness room or swimming laps in the lap pool. Quite motivating. The young gentleman who gave me the tour walked me up, down several stairs and throughout all accessible areas of the gym. He was thorough and answered all of my questions without being pushy. The Pool area looked really appealing and the Ladies Locker room looked neat and well kept. The one thing lacking for me was a squash/racquetball court. I know this is not a popular take for all, but I think indoor courts could have been considered in the plans as the Waters Place area is a sprawling piece of land which could've easily accommodated at least two courts in the build. Another plus in having indoor courts is the accessibility during the colder months. Also at this stage, a racquetball court could have been converted into at least one Pickleball Court...definitely a missed opportunity. In my opinion, Owners/Contractors fail to realize that Bronxites are avid racquet sports players too. Imagine getting a great indoor court workout, and then an option to take a few laps in the pool, conveniently located within your area instead of having to trek across the bridge to another LA Fitness that has this amenity. When joining a gym you'd want these conveniences factored in to encourage you to visit as often as possible. Unsure of their membership fees, but at a glance a nice looking gym. Outdoor parking was available during the time I visited. And an indoor garage is also available. 3.5 Stars

Downgrading my review to 1 star. More than half the cardio machines don't have televisions that…read morework they all say no signal or don't turn on at all. They are all missing cup holders and the worst part is the paper towel dispensers don't work so people don't wipe down the machines. As per the comment on my first review I spoke with management on site who quote said "sorry it is what it is. Even the manager here can't do anything it's corporates fault." HOW IS THAT A LEGIT RESPONSE?! Shame on planet fitness what a horrible policy.

I've been here pre-Covid and now I've been here recently and honestly they've improved a lot…read more Staff right now is pretty good, especially the morning staff. They were literally running around putting weights back and cleaning surfaces so that was great to see! It does get busy so be prepared for that. A lot of gym heads go here.

Rude, disrespectful, argumentative staff with chips on their shoulders. Never ends. Not people…read morefriendly.

This is a brand new YMCA that was surprisingly close to my home (15 min drive) There are large…read morecommunity rooms and a kitchen downstairs that can be rented out and a nice sized, paved parking lot so you won't have to fight for the ever elusive street parking. I was there for a specific event so I didn't walk around the complex but I suggest you do to check it out for yourself.

I'm a longtime gym rat and have trained in many old school as well as new gyms. The Gunhill Road…read morePlanet Fitness is well maintained and is cleaner than other gyms I have trained in. Sam and the staff can be seen picking up and cleaning after people. I have never seen that in LA Fitness. Anyone who wants to complain about the cleanliness of the gym should go somewhere else and take a good look. They'll come running back. The staff also does a great job of maintaining the equipment. This is an older gym and things do break but they are usually repaired quickly. People can be slobs and people can abuse the equipment but keeping this in mind the staff does a great job of keeping the gym clean and functional.

Staff is always very kind. I just wish the mats were less shifty for floor exercises…read more Also, small med balls would be beneficial.

Instant five stars!…read more Just got home from my first visit. What a great place! Nice facility, friendly staff, great teacher. I almost felt like I was at a Manhattan studio, except we weren't crammed into the room like sardines. Major plus! Can't wait to go back.

I actually started coming here in january of 2011 and i LOVE I, I have gone to many different…read moreplaces to work out througout the years and iIve found the one place that keeps me coming back. I love all the staff they are all very friendly and willing to help you with anything that you may need. They are all educated and trained in what they teach and i feel that to be very important. Its great that they offer a variety of classes from yoga to bootcamp and everything in between. I myself do the kickboxing and bootcamp 4 days a week with an occasionaly yoga class when i have time and i have seen amazing results. Leon is a great trainer and he pushes you to do your best because he wants results!! Ambria's Zogalaties class makes u sweat as well and is great for toning. I have referred many people here because i truly believe its an amazing place to work out and to make friends. its only 10 dollars a class or 100 for the month so you really cant go wrong, i would recommend this place to everyone!!

Joe is awesome! I have been so impressed with the flexibility and innovation he has created during…read moreCOVID times. My husband and I started doing zoom remote sessions with Joe. We have access to limited equipment, Joe asked us to take pictures of what we have and created a customized routine for us. We always walk away from our workouts sweating and feeling as if he was right there next to us. He watches our form and motivates us to keep going and pushing the limits our bodies will take. I already see results in my body and feel better than ever. Joe is the perfect trainer for us because he is friendly, knowledgeable, consistent, and makes it work when flexibility is a must. I have worked out with trainers at Equinox, NY sports club, and smaller training studios. Joe does it better!

From the owner: Call for your free fitness assessment! I specialize in an array of fitness needs such as,…read more Strength Training, Functional Training,Speed, Agility, Quickness, Endurance, High Intensity Interval Training (HIIT), Circuit Training, Weight Loss/ Body Fat Percentage/ Muscle Toning, Aerobic & Anaerobic ,Exercise & Stretching Routines for Injury/Generic Pain Recovery Online Virtual one-on-one Training- No Equipment Required

If you are looking for a community, this is the place to be. The instructors are amazing. If you…read moreare looking for a place to leave all your stress on the floor, you will be in the right place.

ILKB Pelham Bay has reopened! And it's so good to be back. Challenging workouts where you feel…read moreempowered after the 60 minute workout.

Great to see a well established Martial Arts teacher doing what he loves. The new school is a great…read moresize, the atmosphere is inviting and location is top notch. Master John "Fighting Irish " O'Leary has been a Martial Artist for nearly a half century. He's a 7th Degree Black Belt in ISSHINRYU KARATE under a Legend within Eastern Martial Arts, Hanshi Tommy May. Kyoshi O'leary has trained in so many other arts as well. He's great with kids and adults, He understands his students needs and wants. He treats everyone with respect and dignity. Enjoy your new lifestyle with him.